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Leave a review about Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.4
Reliability 6.2
Speed 5.9
Support 4.1
Features 5.5
Value 4.9
Average from 275 reviews
Showing 101-105 of 287 items.
2018-08-13 08:08:49
Colin Mabey 6.8
I had what they call fiber X which is cable based.
I have fiber installed in my house
Pros
Cons
Vodafone has fiber X .
I want fibre
2018-08-12 11:42:42
Darryl 6.6
Average
Pros
Cant think of any
Cons
Inconsitant
2018-08-12 06:40:06
Adrian Claydon 7.8
Seem to have a fast VDSL connection
Pros
Fast enough for multiple devices to stream videos.
Cons
Vodafone support not the greatest. But haven't had to contact much
2018-08-11 05:35:58
PHIL 4.2
WIfi speed using the 'rental' router is lousy. Customer service is OK so long as you give yourself 90 mins - otherwise you won't get anything.
Pros
Nice service support people -when you get to them
Cons
Crap service facilities
slow router
poor value
2018-08-08 22:55:38
Lee 2.0
Dreadful Customer Service! Called me a lier.
Pros
Discounted sky
Cons
My fibre contract with them was ending so a month out i contacted them to see what they could offer. For a lesser plan they wanted more $$$ then I finally had someone say that they could do same price. I said I needed time to consider they send me a txt with all the details and total cost, told me to just txt the number back when I wanted to go ahead but got no response! Ring them again and the lady i speak to this time tells me no that price is wrong, forward her the txt I receive and she still arguing with me then tells me im a lier and she is going to investigate me and that she would be back in touch by 5pm that day of course she never bothered to contact me back. Then couple of days later a guy rings me tells me best they can do is $40 more per month, told him he was dreaming as they no longer do emails and all my email addresses I had for over 20 years have gone now due to them so how they can charge more for a lesser service is beyond me. I guess they only survive due to being a large company definitley not as a result of their customer service which is appauling, they obviously go to training which states never to call anyone back. So bye bye vodafone!!! ...read more
Showing 101-105 of 287 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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