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Reliability
7
Speed
7
Support
7
Features
7
Value
7

Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.3
Reliability 6.2
Speed 5.9
Support 4.1
Features 5.5
Value 4.9
Average from 290 reviews
Showing 131-135 of 290 items.
2018-05-29 01:53:51
Alan Woods 5.4
I have the 200Mbps 'FibreX' plan, which replaced TeltraClear cable. Performance and the level of support have declined steadily since Vodafone took over TelstraClear.
Pros
Theoretically very fast
Cons
Speed varies widely but is typically around half the advertised rate.
Calls to support typically take 30 mins to answer
Static IP is an extra cost
2018-05-23 07:16:17
Hemana 5.4
After two years of paying vodafone $177.33 per month for their Sky package (1) basic (2) sport (3) movies plus home phone plus unlimited broadband, I suddenly got a bill for $304.49. Took a lot of phone waiting time but I finally get to talk to a human who said she understood where the problem was and she would rectify things and send a new bill with corrections and not charge the $18.00 odd late payment fee. The following week I received the new bill which was for $304.49 plus an $18.00 late fee??!!??!! I lost patience and found a different ISP...FLIP. ...read more
Pros
Similar to every other supplier but terrible communication problems if you are lucky enough to get through to them by phone.
Cons
Extremely difficult to make contact by phone...also hard to make contact with someone who can actually help you.
2018-05-21 04:32:39
Hemana 6.0
For the last two years My Broadband , home phone and Sky TV package cost $177.33 This month I got a bill for $302.63 and have tried to find out why and what can I do about it. I spoke to someone (several) by phone and thought it was sorted but got new bill for this month with increase of another$18.00 on top for late payment. I have had enough of hanging at end of phone for really long periods and getting nowhere so am changing everything to better providers.!!!
2018-05-19 22:56:42
Ettienne Lambrecht 5.0
At the end of the previous 12 month period,I was offered a NEW deal. On paper this was GREAT - except when the first bill arrived I noticed nothing of these new "loyalty" promises. After battling for 3 months to get them to fix this, I still don't have any luck in being charged for what I have been offered - bye, bye Vodafone...
Pros
NOTHING
Cons
Make offers to existing customers and then NOT sticking to the offered deal
2018-05-19 01:22:06
Aidin 8.6
No comment
Pros
Support team are very knowledgeable
Cons
It takes a life time before someone from support answer your call
Showing 131-135 of 290 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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