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Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.


** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.3
Reliability 6.2
Speed 5.9
Support 4.1
Features 5.5
Value 4.9
Average from 290 reviews
Showing 126-130 of 290 items.
2018-06-18 04:04:37
Phillip 5.6
We're on the office net unlimited plan (business account) which is currently $99 ex GST a month which includes landline.
Cheaper than other business broadband providers
Speed is really slow. Around 13-14 Mbps download and less than 0.8 Mbps upload which is quite poor as we needed more upload speeds.
2018-06-17 03:39:31
Graham Barry Carlson 5.2
Upgraded some time ago to Fibre 100 plan. Ookla speed test gives 41Mbps max download and 12Mbps max upload with large variables in these ranges during the evenings. Watching local TVNZ on-demand results in reduced resolution, buffering and occasional drop-outs.

Reboot of WLAN is sometimes required.

In short, the plan was upgraded from basic to Fibre 100, but the speeds are still being held to that of basic.
Phone on VOIP
VOIP delay echo.
Network provider - Ultrafast Fibre say the fibre is 1Gbps capable.
Vodafone are yet to remotely demonstrate a 10th of that speed.
2018-06-13 02:33:11
John Morrison 4.6
Re: Changing supply address/plan
Took over 30 minutes to answer phone
On a call back (occurred when I was on a noisy bus!) offered me plan options, one of which I chose. Operator was good, but i was expecting an email confirmation of the options discussed and plan details (website not that great at showing pricing options etc.). Never received.
Complained using their website.
Still haven't received plan confirmation - only an invoivce with billing changes - but no plan details
Am also really cheesed that new customer offers/deal are not extended to existing customers - in some form or another... Should have closed the account and got my wife to start one: $400 - 600 of benefits?!
...read more
Quick installation (only if upgraded the plan though)
Operator, once reached, was good
Average ping&speed over last two months for FibreX 200 plan: ping 32ms & download 55Mbps (highest 72Mbps)

Is it honest to offer up-to 200Mbps and never supply more than a third of that?
2018-06-03 06:24:51
GS Nield 6.2
The coverage map for our location is incorrect!!!!!!!!!! Impossible to get this corrected.

Spark has a much superior signal but it is without anyone who will provide the service.

(Lunatics in charge of the asylum)
Vodafone provides a functional service at 10Mb /second +/_ 5 Mb / second
4G not provided from Otahau tower,
2018-05-31 23:32:27
Wayne 1.4
Shite service allround. Waste of money.
Free router that I didnt have to pay a courier charge for.
Shite service allround. Waste of money
Showing 126-130 of 290 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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