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Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.3
Reliability 6.2
Speed 5.9
Support 4.2
Features 5.5
Value 4.9
Average from 289 reviews
Showing 31-35 of 289 items.
2019-06-10 19:53:29
Craig 5.6
Good reliable basic internet. First line support was hard work but good on more technical / ninja problems.
Pros
Reliable, stable internet
Cons
Price is average for what you get
2019-06-07 16:18:44
Carol Harrington 3.8
Have been with vodafone for years and never been that happy. However, finally will be ditching them as we move house and city.
Pros
None that I can think of.
Cons
As many customers have mentioned. No customer loyalty from this company so why stay??
2019-06-05 18:04:04
Leigh 5.0
4G RBI wireless is great but the data limits often run out. I can no longer tolerate Vodafones lack of support when changes are needed. It takes days for them to get back to you so I am changing to a provider who answers the phone
Pros
4G RBI is a great improvement over our inferior ADSL option
Cons
Vodafone don't understand customer service so look for an alternative supplier
2019-05-30 12:58:21
Ben Quinn 4.6
Just used Broadband Compare to change from Vodafone. Have been with them on a A/VDSL connection for aprox 10 years (with mobile plan). They doorstopped my wife and she agreed to change over to Fibre on a deal far worse than anything they offer on their own website. (24 mo. / no mobile disc, no loyalty discount). Incredibly greedy on their part and the end to a long term customer relationship. I'll try Stuff for the fibre as they have good rep on here and good value at the moment. Its hardly suprising that they are a company in freefall at the moment. Good luck to their new owners. They might want to consider a rebrand! ...read more
Pros
Tech support has been fairly good over the years.
Cons
Customer service is abysmal. You'd think they would be trying to retain their current customer base as a matter of priority. Apparently not.
2019-05-28 16:14:01
Luke Sinclair 8.6
Great service. Good helpline that you can call
Showing 31-35 of 289 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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