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Leave a review about Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.3
Reliability 6.2
Speed 5.9
Support 4.1
Features 5.5
Value 4.9
Average from 288 reviews
Showing 6-10 of 288 items.
2019-09-05 10:34:41
Andrew Kirkpatrick 4.0
The very worst service I have ever experienced in my long life by far .
Pros
Very good price .
Cons
Impossible to contact without huge delays and incredibly bad service when you do .
2019-09-02 17:59:36
Colin Wyatt 3.0
slow broadband, no customer service
2019-09-02 09:37:16
Amy 6.2
Pretty reliable VDSL internet service & clear & accurate billing. Unfortunately they have no human live chat services nor do they provide an email address to contact them on. Their call centre has long wait times and is outsourced to India. Makes things difficult for anyone with hearing loss or other communication difficulties.
Pros
Reliable service, accurate billing
Cons
Difficult to get help if you need it
2019-08-26 06:24:50
Ina hopkinson 7.0
Was pretty slow some evenings and mornings
2019-08-15 22:11:02
Sylvia 7.4
We never had any issues with Vodafone, the customer care centre was always easily reachable and in 12 months we never had any real issues.
Pros
Good customer care
Cons
Pricey compared to other providers, which became the reason for us cancelling our contract once it expired.
Showing 6-10 of 288 items.
Sep 11, 2017
ADSL broadband speed report September 2017
We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same?  According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.  
VDSL broadband speed report September 2017
Sep 11, 2017
VDSL broadband speed report September 2017
Looking for a VDSL connection?  Make sure you are on the best VDSL connection delivering the best VDSL speeds for your money.  Read all about the performance of VDSL internet providers in NZ.
Fibre broadband speed report September 2017
Sep 11, 2017
Fibre broadband speed report September 2017
Who delivers the most consistent and fastest fibre broadband speeds in New Zealand?  This article showcases the fastest fibre broadband providers in NZ from a range of internet providers tested by Truenet.
The Commerce Commission warns four New Zealand internet providers
Aug 13, 2017
The Commerce Commission warns four New Zealand internet providers
News just breaking in the broadband world that four companies have received warnings from the Commerce Commission as they are considered to have breached the Fair Trading Act.
Vodafone Broadband Speed Issues
Apr 25, 2017
Vodafone Broadband Speed Issues
The latest TrueNet reports show Vodafone with a strong decline during the day and into the evening, in stark contrast to all other ISP results on any fixed line technology.
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Mar 15, 2017
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Internet providers in New Zealand offer different connection options to broadband subscribers.  These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
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