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Leave a review about Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.3
Reliability 6.2
Speed 5.8
Support 4.2
Features 5.4
Value 4.8
Average from 217 reviews
Showing 36-40 of 229 items.
2018-09-21 04:36:36
Jamie 5.8
When things are good they are fine
Pros
Consistent service
Cons
Philipino call centre. Retention team is happy to lie to you about crucial details. Unable to get any billing changes correct on the first try (I was with them for five years so this happened at least 6 times), awkward about products, deceptive about services ...read more
2018-09-19 10:51:48
Kieran Sulikosky 4.6
Constantly feels like we're getting throttled in the evenings, massive ping spikes on pretty low bandwidth applications. Often times mobile devices take a loooong time to pick up packets and make a connection (regardless of router used).
Pros
???
Cons
Throttling, price, router is trash, they send you a bunch of cable TV crap.
2018-09-16 08:03:34
Fiona Whaanga 6.4
Have had constant problems since moving to this house - according to Vodafone never their fault, always something else.
2018-08-29 01:59:00
Paul 7.0
My plan concerns broadband and home phone with an additional separate plan for mobile.
I'd like them all together in one plan.
Pros
service seems alright
Cons
can't have broadband, home phone and mobile phone under one plan.
2018-08-27 06:09:39
Craig 4.0
Good luck trying to cut your ties with Vodafone. After switching to another ISP and receiving a written confirmation from Vodafone that they have removed my credit card details from file, I continue to be billed for a service that they no longer provide. I am now in the process of disputing the payment with my credit card company. I will follow with intrigue the NZ Commerce Commission's court hearing against them for just such a practice.
Pros
Cons
Top marks for unscrupulous behaviour.
Showing 36-40 of 229 items.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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