Vodafone Broadband

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  • Special offer
    Smart Connect Fibre
    Vodafone Online Chat Support Only
    Special

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    $100 Credit

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    Terms and Conditions apply. Please read them carefully.

    $100  Broadband Credit:

    Offer available to new Vodafone customers who sign up to one of the following eligible broadband plans:

    –12 or 24 month Ultimate Home plan;

    –24 month Smart Connect plan.

    $100 credit is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit .

    If you leave Vodafone Broadband before the end of your fixed contract term, or change broadband plans, the $100 credit will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term .

    This offer is not available in conjunction with any other offers.

    This offer is not transferable if you change plans .

    Offer may be withdrawn by Vodafone at any time.

    Consumer Terms and Residential Broadband, TV and Fixed Line Terms apply. Free Modem Connection Offer Terms apply to ADSL, VDSL and Fibre and Modem and Connection Offer Terms apply to FibreX. 

    $100 Credit
    100Mbps 20Mbps
    Fibre
    pic
    Unlimited data
    24 months
    contract
    from $79.99 select
  • Special offer
    Ultimate Home Fibre
    Enjoy $100 Broadband credit
    Special

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    $100 Credit

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    Terms and Conditions apply. Please read them carefully.

    $100  Broadband Credit:

    Offer available to new Vodafone customers who sign up to one of the following eligible broadband plans:

    –12 or 24 month Ultimate Home plan;

    –24 month Smart Connect plan.

    $100 credit is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit .

    If you leave Vodafone Broadband before the end of your fixed contract term, or change broadband plans, the $100 credit will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term .

    This offer is not available in conjunction with any other offers.

    This offer is not transferable if you change plans .

    Offer may be withdrawn by Vodafone at any time.

    Consumer Terms and Residential Broadband, TV and Fixed Line Terms apply. Free Modem Connection Offer Terms apply to ADSL, VDSL and Fibre and Modem and Connection Offer Terms apply to FibreX. 

    $100 Credit
    100Mbps 20Mbps
    Fibre
    pic
    Unlimited data
    12 months
    contract
    from $94.99 select
  • Smart Connect VDSL
    Vodafone Online Chat Support Only
    $100 Credit

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    Terms and Conditions apply. Please read them carefully.

    $100  Broadband Credit:

    Offer available to new Vodafone customers who sign up to one of the following eligible broadband plans:

    –12 or 24 month Ultimate Home plan;

    –24 month Smart Connect plan.

    $100 credit is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit .

    If you leave Vodafone Broadband before the end of your fixed contract term, or change broadband plans, the $100 credit will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term .

    This offer is not available in conjunction with any other offers.

    This offer is not transferable if you change plans .

    Offer may be withdrawn by Vodafone at any time.

    Consumer Terms and Residential Broadband, TV and Fixed Line Terms apply. Free Modem Connection Offer Terms apply to ADSL, VDSL and Fibre and Modem and Connection Offer Terms apply to FibreX. 

    $100 Credit
    50Mbps 10Mbps
    VDSL
    pic
    Unlimited data
    24 months
    contract
    from $79.99 select
  • 100Mbps 20Mbps
    Fibre
    240GB data
    24 months
    contract
    from $69.99 select
  • Special offer
    Ultimate Home Fibre X
    Enjoy $100 Broadband credit
    Special

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    $100 Credit

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    Terms and Conditions apply. Please read them carefully.

    $100  Broadband Credit:

    Offer available to new Vodafone customers who sign up to one of the following eligible broadband plans:

    –12 or 24 month Ultimate Home plan;

    –24 month Smart Connect plan.

    $100 credit is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit .

    If you leave Vodafone Broadband before the end of your fixed contract term, or change broadband plans, the $100 credit will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term .

    This offer is not available in conjunction with any other offers.

    This offer is not transferable if you change plans .

    Offer may be withdrawn by Vodafone at any time.

    Consumer Terms and Residential Broadband, TV and Fixed Line Terms apply. Free Modem Connection Offer Terms apply to ADSL, VDSL and Fibre and Modem and Connection Offer Terms apply to FibreX. 

    $100 Credit
    200Mbps 20Mbps
    Cable
    pic
    Unlimited data
    12 months
    contract
    from $94.99 select
  • Special offer
    Smart Connect FibreX
    Vodafone Online Chat Support Only
    Special

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    $100 Credit

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    Terms and Conditions apply. Please read them carefully.

    $100  Broadband Credit:

    Offer available to new Vodafone customers who sign up to one of the following eligible broadband plans:

    –12 or 24 month Ultimate Home plan;

    –24 month Smart Connect plan.

    $100 credit is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit .

    If you leave Vodafone Broadband before the end of your fixed contract term, or change broadband plans, the $100 credit will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term .

    This offer is not available in conjunction with any other offers.

    This offer is not transferable if you change plans .

    Offer may be withdrawn by Vodafone at any time.

    Consumer Terms and Residential Broadband, TV and Fixed Line Terms apply. Free Modem Connection Offer Terms apply to ADSL, VDSL and Fibre and Modem and Connection Offer Terms apply to FibreX. 

    $100 Credit
    200Mbps 20Mbps
    Cable
    pic
    Unlimited data
    24 months
    contract
    from $79.99 select
  • Special offer
    Ultimate Home VDSL
    Enjoy $100 Broadband credit
    Special

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    $100 Credit

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    Terms and Conditions apply. Please read them carefully.

    $100  Broadband Credit:

    Offer available to new Vodafone customers who sign up to one of the following eligible broadband plans:

    –12 or 24 month Ultimate Home plan;

    –24 month Smart Connect plan.

    $100 credit is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit .

    If you leave Vodafone Broadband before the end of your fixed contract term, or change broadband plans, the $100 credit will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term .

    This offer is not available in conjunction with any other offers.

    This offer is not transferable if you change plans .

    Offer may be withdrawn by Vodafone at any time.

    Consumer Terms and Residential Broadband, TV and Fixed Line Terms apply. Free Modem Connection Offer Terms apply to ADSL, VDSL and Fibre and Modem and Connection Offer Terms apply to FibreX. 

    $100 Credit
    50Mbps 10Mbps
    VDSL
    pic
    Unlimited data
    12 months
    contract
    from $94.99 select
  • 50Mbps 10Mbps
    VDSL
    240GB data
    24 months
    contract
    from $69.99 select
  • 200Mbps 20Mbps
    Cable
    240GB data
    24 months
    contract
    from $69.99 select
  • Special offer
    Smart Connect ADSL
    Vodafone Online Chat Support Only
    Special

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    $100 Credit

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    Terms and Conditions apply. Please read them carefully.

    $100  Broadband Credit:

    Offer available to new Vodafone customers who sign up to one of the following eligible broadband plans:

    –12 or 24 month Ultimate Home plan;

    –24 month Smart Connect plan.

    $100 credit is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit .

    If you leave Vodafone Broadband before the end of your fixed contract term, or change broadband plans, the $100 credit will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term .

    This offer is not available in conjunction with any other offers.

    This offer is not transferable if you change plans .

    Offer may be withdrawn by Vodafone at any time.

    Consumer Terms and Residential Broadband, TV and Fixed Line Terms apply. Free Modem Connection Offer Terms apply to ADSL, VDSL and Fibre and Modem and Connection Offer Terms apply to FibreX. 

    $100 Credit
    10Mbps 1Mbps
    ADSL
    pic
    Unlimited data
    24 months
    contract
    from $79.99 select
  • Special offer
    Ultimate Home ADSL
    Enjoy $100 Broadband credit
    Special

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    $100 Credit

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    Terms and Conditions apply. Please read them carefully.

    $100  Broadband Credit:

    Offer available to new Vodafone customers who sign up to one of the following eligible broadband plans:

    –12 or 24 month Ultimate Home plan;

    –24 month Smart Connect plan.

    $100 credit is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit .

    If you leave Vodafone Broadband before the end of your fixed contract term, or change broadband plans, the $100 credit will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term .

    This offer is not available in conjunction with any other offers.

    This offer is not transferable if you change plans .

    Offer may be withdrawn by Vodafone at any time.

    Consumer Terms and Residential Broadband, TV and Fixed Line Terms apply. Free Modem Connection Offer Terms apply to ADSL, VDSL and Fibre and Modem and Connection Offer Terms apply to FibreX. 

    $100 Credit
    10Mbps 1Mbps
    ADSL
    pic
    Unlimited data
    12 months
    contract
    from $94.99 select
  • 10Mbps 1Mbps
    ADSL
    240GB data
    24 months
    contract
    from $69.99 select
  • 36Mbps 10Mbps
    4G
    60GB data
    No contract
    contract
    from $49.99 select
Vodafone Broadband
5.3

total

  • Reliability 6.2

  • Speed 5.8

  • Support 4.2

  • Features 5.5

  • Value 4.8

Average from 222 reviews

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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    16 October

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    12 September

    ADSL broadband speed report September 2017

    We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same?  According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.  

Vodafone Broadband
5.3

total

  • Reliability 6.2

  • Speed 5.8

  • Support 4.2

  • Features 5.5

  • Value 4.8

Average from 222 reviews

GS Nield3rd June 2018

6.2
Reliability
10
Speed
4
Support
8
Features
5
Value
4

The coverage map for our location is incorrect!!!!!!!!!! Impossible to get this corrected.

Spark has a much superior signal but it is without anyone who will provide the service.

(Lunatics in charge of the asylum)

Pros:

Vodafone provides a functional service at 10Mb /second +/_ 5 Mb / second

Cons:

4G not provided from Otahau tower,

Wayne1st June 2018

1.4
Reliability
2
Speed
2
Support
1
Features
1
Value
1

Shite service allround. Waste of money.

Pros:

Free router that I didnt have to pay a courier charge for.

Cons:

Shite service allround. Waste of money

Alan Woods29th May 2018

5.4
Reliability
9
Speed
4
Support
1
Features
7
Value
6

I have the 200Mbps 'FibreX' plan, which replaced TeltraClear cable. Performance and the level of support have declined steadily since Vodafone took over TelstraClear.

Pros:

Theoretically very fast

Cons:

Speed varies widely but is typically around half the advertised rate.
Calls to support typically take 30 mins to answer
Static IP is an extra cost

Hemana23rd May 2018

5.4
Reliability
7
Speed
7
Support
1
Features
7
Value
5

After two years of paying vodafone $177.33 per month for their Sky package (1) basic (2) sport (3) movies plus home phone plus unlimited broadband, I suddenly got a bill for $304.49. Took a lot of phone waiting time but I finally get to talk to a human who said she understood where the problem was and she would rectify things and send a new bill with corrections and not charge the $18.00 odd late payment fee. The following week I received the new bill which was for $304.49 plus an $18.00 late fee??!!??!! I lost patience and found a different ISP...FLIP. ...read more

Pros:

Similar to every other supplier but terrible communication problems if you are lucky enough to get through to them by phone.

Cons:

Extremely difficult to make contact by phone...also hard to make contact with someone who can actually help you.

Hemana21st May 2018

6.0
Reliability
7
Speed
7
Support
2
Features
7
Value
7

For the last two years My Broadband , home phone and Sky TV package cost $177.33 This month I got a bill for $302.63 and have tried to find out why and what can I do about it. I spoke to someone (several) by phone and thought it was sorted but got new bill for this month with increase of another$18.00 on top for late payment. I have had enough of hanging at end of phone for really long periods and getting nowhere so am changing everything to better providers.!!!

Ettienne Lambrecht20th May 2018

5.0
Reliability
7
Speed
7
Support
3
Features
5
Value
3

At the end of the previous 12 month period,I was offered a NEW deal. On paper this was GREAT - except when the first bill arrived I noticed nothing of these new "loyalty" promises. After battling for 3 months to get them to fix this, I still don't have any luck in being charged for what I have been offered - bye, bye Vodafone...

Pros:

NOTHING

Cons:

Make offers to existing customers and then NOT sticking to the offered deal

Aidin19th May 2018

8.6
Reliability
9
Speed
9
Support
9
Features
9
Value
7

No comment

Pros:

Support team are very knowledgeable

Cons:

It takes a life time before someone from support answer your call

George Ronald Bingham17th May 2018

5.4
Reliability
7
Speed
7
Support
2
Features
6
Value
5

Response to queries is pathetic. When we moved I cannot count the number of times we had to call to finally get connections we wanted. This included our Sky connection which is through Vodafone. The latest query which included a request re VDSL availability has still not been answered from over a month ago despite follow ups.

Rob Holmes12th May 2018

5.8
Reliability
6
Speed
8
Support
2
Features
7
Value
6

Reasonably reliable - but occasional issues.

Pros:

Speed was consistent and adequate

Cons:

Terrible online account services. Always reporting errors. Hard to reach a person too.

Clive11th May 2018

6.6
Reliability
8
Speed
7
Support
4
Features
7
Value
7

We were with Clearnet. Support deteriorated with Vodafone but broadband itself was fine. They put up the price and the when I moaned they reduced it. Good value then but only 40gb with high cost for extra

Pros:

Broadband quality was good but help desk support sometimes good and sometimes terrible to get on to

Cons:

Poor support. Extra data usage very dear

Shown 10 reviews (61-70) out of 222 reviews
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