Average from 86 reviews
Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.
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Average from 86 reviews
Rebecca17th May 2017
Great customer support
Internet connection is reliable, didn't experience any sudden/unscheduled network breakdown during the past 2 years with them.
Speed is not always fast, normally getting slower during night times
Relatively expensive, especially after exceed the data allowance and they don't offer any sorts of temporary add-on data package or anything similar
Stefan13th May 2017
slow and expensive
Sabine Schneider4th May 2017
Very happy with speed, reliability and support, but it's expensive.
Very good reliability in rural areas.
simon Pollard29th April 2017
cost $200 dollars to break cost. Only managed to get my fees down to 60 P/M using 20g
Stacey Harte26th April 2017
Not the best service provider So difficult to get in touch with them, or anything from them
Tracey24th April 2017
Issue with Chorus follow up and their seems to be a disconnect with their communication with Vodafone regarding reason for fault. Have been with Vodafone for the past 6 years and have only recently experienced trouble when upgraded to a new plan bundle.
Sales team offered me competitive plan pricing.
The last 12 mths have seen me make 10-15 calls regarding broadband or landline faults. A chorus technician was sent out everytime to make repairs to the line. I have highlighted to Vodafone call centre that a reveiw ...read more
Penelope Cations23rd April 2017
The slow speed of our adsl broadband can be really frustrating, especially during heavy loading times. I wouldn't even consider live streaming
Reliability; not having to change email address; occasional special offers.
very slow broadband speed.
Laurenceliddell18th April 2017
110$ month, unlimited broadband :-\
Andrew16th April 2017
Generally OK, seems to be reasonable value for money, but unreliable.
We're on unlimited Gigabit FibreX. It's really good when it's working, real world speeds of about 600Mb/s down and 200Mb/s up, which is faster than most servers will ever serve up data. It's faster than the WiFi connecti ...read more
Here's the thing though; it's been unreliable. Almost every Friday afternoon (who knows why) it goes down and we have to restart the modem and router. Sometimes it does it at other random times. The whole process is a pa ...read more
Chris Fogarty13th April 2017
I switched to FibreX. It's not very good and the level of support is at times non existent.