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Vodafone Broadband

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Vodafone Broadband
5.1

total

  • Realiability 5.9

  • Speed 5.6

  • Support 4.1

  • Features 5.2

  • Value 4.6

Average from 73 reviews

Vodafone Broadband is one of the biggest broadband providers in New Zealand. 

Vodafone has a range of different Vodafone broadband plans available including some plans for Vodafone Ultrafast Fibre Broadband and Vodafone broadband packages with different data limits and variable speeds.

Vodafone offers all types of broadband connection: Vodafone Fibre, Vodafone VDSL and Vodafone ADSL dependant on what is available in your broadband region.

Vodafone Standard Broadband is a what they describe as a fast reliable ADSL broadband throughout New Zealand whilst Vodafone VDSL Broadband is 3x faster than standard Vodafone ADSL broadband.

The other Vodafone broadband connection that they have available is Vodafone Ultra Fast Broadband which has speeds of up to 200Mbps, although this is only available in parts of New Zealand where the Ultra Fast Fibre broadband network has been completed. You can use Broadband Compare to see if Vodafone Fibre Broadband is available at your address.

Vodafone often offers Vodafone promo codes or Vodafone discount offers for new customers so be sure to compare all Vodafone broadband plans on Broadband Compare to find the best Vodafone broadband deal available.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Vodafone Broadband
5.1

total

  • Realiability 5.9

  • Speed 5.6

  • Support 4.1

  • Features 5.2

  • Value 4.6

Average from 73 reviews

Darren17th March 2017

2.0
Realiability
2
Speed
3
Support
1
Features
2
Value
2

Woeful support and service from day one. They've repeatedly felt free to change pricing on my plan without consultation and generally just mess me around.

Pros:

Sky TV bundle.

Cons:

Everything other than Sky TV bundle.

Jason16th March 2017

3.2
Realiability
5
Speed
2
Support
1
Features
5
Value
3

The worst experience ever!
If you have to contact customer support you are doomed.

Installation process was absolutely horrible. They lied multiple times about several facts that didn't happened and said what you wanted to hear in order for you to finish the conversation.
Installation takes ages and if you are a new tenant there is a high chance they will mix the tenants!

Incredibly unreliable in terms of connection speed.
If you live in an appointment be prepared to have very shaky wi-fi.

Get it only as a last resort.
...read more

Pros:

nothing

Cons:

just avoid it...

Viren13th March 2017

4.6
Realiability
5
Speed
3
Support
1
Features
7
Value
7

Been a Vodafone customer for 5+ years now. I have been trying to get them to assist with a Modem Router issue that is not even a year old for the last 4 weeks and have not been having much luck. I am looking to shop elsewhere now for a decent connection and support.

Pros:

Network availability
Price plans

Cons:

Offshore support centre
Long wait times
Lack of follow up

Mike Harvey12th March 2017

6.6
Realiability
4
Speed
8
Support
7
Features
7
Value
7

Less reliable since upgraded from 50 MBPS to FibreX 200

Cons:

FibreX 200 service, drops our regularly, needs frequent modem reboots

Sam9th March 2017

4.2
Realiability
2
Speed
5
Support
4
Features
6
Value
4

On Vodafone Cable 50. Have been experiencing constant dropouts . Also paying $160p/m for Internet/phone/TV package. I'm a long time customer, and recieved some vouchers in the mail yesterday to say thanks for sticking with them. Pretty offended tbh, as they could have offered to upgrade us to FIBREX and reduce our monthly spend at the same time. As a result of this, we'll be shopping around for a new provider, switching to actual Fibre at the same time. We're not interested in the TV as most of our consumption is FTA and online. ...read more

Pros:

Static IP

Cons:

Dropouts
Congestion
Poor Customer Service
Price

Helen otia6th March 2017

4.6
Realiability
5
Speed
5
Support
5
Features
5
Value
3

Expensive for 80gig, says it's fibre but still slow and I've seen cheaper with other providers for unlimited

Mark6th March 2017

8.6
Realiability
9
Speed
9
Support
8
Features
8
Value
9

Unlimited Ultra Fast Cable 100/10 and home phone

Pros:

Reliable connection.
Add-on deals have been very good.
Support and sales calls have been answered within 5 minutes.

Cons:

Having other people moan about Vodafone.

Sam 3rd March 2017

1.6
Realiability
2
Speed
1
Support
1
Features
1
Value
3

Tried to upgrade and get faster internet. They changed the router and modem and it dropped to 1.2mbps after originally having roughly 5 Mbps

Cons:

Everything

Rose3rd March 2017

5.4
Realiability
10
Speed
3
Support
3
Features
5
Value
6

Never had download speed faster than 30mbps despite paying for 100mbps, have logged with them multiple times and had no resolution.

Pros:

Cheap because I said I was going to leave

Cons:

Support is terrible. Although I have found using the online contact better than calling.

Karen28th February 2017

6.6
Realiability
7
Speed
7
Support
5
Features
7
Value
7

Never changed broadband provides made enquiries for a cheaper prices. Vodafone will phone back 24 to 48 hours. As I need to speak to the person when I cancelled SKY with.

Pros:

Nice adverts
Mobile phone people are nice.

Cons:

Not one of the leadering companies offering cheapest broadband deals.

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