Average from 222 reviews
Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.
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Average from 222 reviews
Fiona Whaanga16th September 2018
Have had constant problems since moving to this house - according to Vodafone never their fault, always something else.
Paul29th August 2018
My plan concerns broadband and home phone with an additional separate plan for mobile.
I'd like them all together in one plan.
service seems alright
can't have broadband, home phone and mobile phone under one plan.
Craig27th August 2018
Good luck trying to cut your ties with Vodafone. After switching to another ISP and receiving a written confirmation from Vodafone that they have removed my credit card details from file, I continue to be billed for a service that they no longer provide. I am now in the process of disputing the payment with my credit card company. I will follow with intrigue the NZ Commerce Commission's court hearing against them for just such a practice.
Top marks for unscrupulous behaviour.
mike keenahan27th August 2018
works okay, but no streaming done yet
Dale Maisey26th August 2018
When I moved into my new house Fibre was available and Vodafone was the company that made getting hooked on so much easier than anyone else. I also had a vodafone cellphone at that time so I received a $10 per month discount on my Broadband bill. Since then, everything has run really smoothly and I have not had any issues. Each business day afternoon I notice a blip in the speed which is why I have only given it a 7. My plan is unlimited data as I have a student daughter ...read more
Unlimited data plan is good value
None I have found in 3.5 years.
Colin Mabey13th August 2018
I had what they call fiber X which is cable based.
I have fiber installed in my house
Vodafone has fiber X .
I want fibre
Darryl12th August 2018
Cant think of any
Adrian Claydon 12th August 2018
Seem to have a fast VDSL connection
Fast enough for multiple devices to stream videos.
Vodafone support not the greatest. But haven't had to contact much
PHIL11th August 2018
WIfi speed using the 'rental' router is lousy. Customer service is OK so long as you give yourself 90 mins - otherwise you won't get anything.
Nice service support people -when you get to them
Crap service facilities
Lee9th August 2018
Dreadful Customer Service! Called me a lier.
My fibre contract with them was ending so a month out i contacted them to see what they could offer. For a lesser plan they wanted more $$$ then I finally had someone say that they could do same price. I said I needed t ...read more