Vodafone Broadband

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  • Special offer
    Smart Connect Fibre
    Vodafone Online Chat Support Only
    Special

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    $100 Credit

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    Terms and Conditions apply. Please read them carefully.

    $100  Broadband Credit:

    Offer available to new Vodafone customers who sign up to one of the following eligible broadband plans:

    –12 or 24 month Ultimate Home plan;

    –24 month Smart Connect plan.

    $100 credit is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit .

    If you leave Vodafone Broadband before the end of your fixed contract term, or change broadband plans, the $100 credit will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term .

    This offer is not available in conjunction with any other offers.

    This offer is not transferable if you change plans .

    Offer may be withdrawn by Vodafone at any time.

    Consumer Terms and Residential Broadband, TV and Fixed Line Terms apply. Free Modem Connection Offer Terms apply to ADSL, VDSL and Fibre and Modem and Connection Offer Terms apply to FibreX. 

    $100 Credit
    100Mbps 20Mbps
    Fibre
    pic
    Unlimited data
    24 months
    contract
    from $79.99 select
  • Special offer
    Ultimate Home Fibre
    Enjoy $100 Broadband credit
    Special

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    $100 Credit

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    Terms and Conditions apply. Please read them carefully.

    $100  Broadband Credit:

    Offer available to new Vodafone customers who sign up to one of the following eligible broadband plans:

    –12 or 24 month Ultimate Home plan;

    –24 month Smart Connect plan.

    $100 credit is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit .

    If you leave Vodafone Broadband before the end of your fixed contract term, or change broadband plans, the $100 credit will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term .

    This offer is not available in conjunction with any other offers.

    This offer is not transferable if you change plans .

    Offer may be withdrawn by Vodafone at any time.

    Consumer Terms and Residential Broadband, TV and Fixed Line Terms apply. Free Modem Connection Offer Terms apply to ADSL, VDSL and Fibre and Modem and Connection Offer Terms apply to FibreX. 

    $100 Credit
    100Mbps 20Mbps
    Fibre
    pic
    Unlimited data
    12 months
    contract
    from $94.99 select
  • Smart Connect VDSL
    Vodafone Online Chat Support Only
    $100 Credit

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    Terms and Conditions apply. Please read them carefully.

    $100  Broadband Credit:

    Offer available to new Vodafone customers who sign up to one of the following eligible broadband plans:

    –12 or 24 month Ultimate Home plan;

    –24 month Smart Connect plan.

    $100 credit is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit .

    If you leave Vodafone Broadband before the end of your fixed contract term, or change broadband plans, the $100 credit will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term .

    This offer is not available in conjunction with any other offers.

    This offer is not transferable if you change plans .

    Offer may be withdrawn by Vodafone at any time.

    Consumer Terms and Residential Broadband, TV and Fixed Line Terms apply. Free Modem Connection Offer Terms apply to ADSL, VDSL and Fibre and Modem and Connection Offer Terms apply to FibreX. 

    $100 Credit
    50Mbps 10Mbps
    VDSL
    pic
    Unlimited data
    24 months
    contract
    from $79.99 select
  • 100Mbps 20Mbps
    Fibre
    240GB data
    24 months
    contract
    from $69.99 select
  • Special offer
    Ultimate Home Fibre X
    Enjoy $100 Broadband credit
    Special

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    $100 Credit

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    Terms and Conditions apply. Please read them carefully.

    $100  Broadband Credit:

    Offer available to new Vodafone customers who sign up to one of the following eligible broadband plans:

    –12 or 24 month Ultimate Home plan;

    –24 month Smart Connect plan.

    $100 credit is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit .

    If you leave Vodafone Broadband before the end of your fixed contract term, or change broadband plans, the $100 credit will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term .

    This offer is not available in conjunction with any other offers.

    This offer is not transferable if you change plans .

    Offer may be withdrawn by Vodafone at any time.

    Consumer Terms and Residential Broadband, TV and Fixed Line Terms apply. Free Modem Connection Offer Terms apply to ADSL, VDSL and Fibre and Modem and Connection Offer Terms apply to FibreX. 

    $100 Credit
    200Mbps 20Mbps
    Cable
    pic
    Unlimited data
    12 months
    contract
    from $94.99 select
  • Special offer
    Smart Connect FibreX
    Vodafone Online Chat Support Only
    Special

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    $100 Credit

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    Terms and Conditions apply. Please read them carefully.

    $100  Broadband Credit:

    Offer available to new Vodafone customers who sign up to one of the following eligible broadband plans:

    –12 or 24 month Ultimate Home plan;

    –24 month Smart Connect plan.

    $100 credit is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit .

    If you leave Vodafone Broadband before the end of your fixed contract term, or change broadband plans, the $100 credit will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term .

    This offer is not available in conjunction with any other offers.

    This offer is not transferable if you change plans .

    Offer may be withdrawn by Vodafone at any time.

    Consumer Terms and Residential Broadband, TV and Fixed Line Terms apply. Free Modem Connection Offer Terms apply to ADSL, VDSL and Fibre and Modem and Connection Offer Terms apply to FibreX. 

    $100 Credit
    200Mbps 20Mbps
    Cable
    pic
    Unlimited data
    24 months
    contract
    from $79.99 select
  • Special offer
    Ultimate Home VDSL
    Enjoy $100 Broadband credit
    Special

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    $100 Credit

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    Terms and Conditions apply. Please read them carefully.

    $100  Broadband Credit:

    Offer available to new Vodafone customers who sign up to one of the following eligible broadband plans:

    –12 or 24 month Ultimate Home plan;

    –24 month Smart Connect plan.

    $100 credit is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit .

    If you leave Vodafone Broadband before the end of your fixed contract term, or change broadband plans, the $100 credit will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term .

    This offer is not available in conjunction with any other offers.

    This offer is not transferable if you change plans .

    Offer may be withdrawn by Vodafone at any time.

    Consumer Terms and Residential Broadband, TV and Fixed Line Terms apply. Free Modem Connection Offer Terms apply to ADSL, VDSL and Fibre and Modem and Connection Offer Terms apply to FibreX. 

    $100 Credit
    50Mbps 10Mbps
    VDSL
    pic
    Unlimited data
    12 months
    contract
    from $94.99 select
  • 50Mbps 10Mbps
    VDSL
    240GB data
    24 months
    contract
    from $69.99 select
  • 200Mbps 20Mbps
    Cable
    240GB data
    24 months
    contract
    from $69.99 select
  • Special offer
    Smart Connect ADSL
    Vodafone Online Chat Support Only
    Special

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    $100 Credit

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    Terms and Conditions apply. Please read them carefully.

    $100  Broadband Credit:

    Offer available to new Vodafone customers who sign up to one of the following eligible broadband plans:

    –12 or 24 month Ultimate Home plan;

    –24 month Smart Connect plan.

    $100 credit is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit .

    If you leave Vodafone Broadband before the end of your fixed contract term, or change broadband plans, the $100 credit will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term .

    This offer is not available in conjunction with any other offers.

    This offer is not transferable if you change plans .

    Offer may be withdrawn by Vodafone at any time.

    Consumer Terms and Residential Broadband, TV and Fixed Line Terms apply. Free Modem Connection Offer Terms apply to ADSL, VDSL and Fibre and Modem and Connection Offer Terms apply to FibreX. 

    $100 Credit
    10Mbps 1Mbps
    ADSL
    pic
    Unlimited data
    24 months
    contract
    from $79.99 select
  • Special offer
    Ultimate Home ADSL
    Enjoy $100 Broadband credit
    Special

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    $100 Credit

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill ...

    New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time.

    Read more
    Terms and Conditions apply. Please read them carefully.

    $100  Broadband Credit:

    Offer available to new Vodafone customers who sign up to one of the following eligible broadband plans:

    –12 or 24 month Ultimate Home plan;

    –24 month Smart Connect plan.

    $100 credit is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit .

    If you leave Vodafone Broadband before the end of your fixed contract term, or change broadband plans, the $100 credit will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term .

    This offer is not available in conjunction with any other offers.

    This offer is not transferable if you change plans .

    Offer may be withdrawn by Vodafone at any time.

    Consumer Terms and Residential Broadband, TV and Fixed Line Terms apply. Free Modem Connection Offer Terms apply to ADSL, VDSL and Fibre and Modem and Connection Offer Terms apply to FibreX. 

    $100 Credit
    10Mbps 1Mbps
    ADSL
    pic
    Unlimited data
    12 months
    contract
    from $94.99 select
  • 10Mbps 1Mbps
    ADSL
    240GB data
    24 months
    contract
    from $69.99 select
  • 36Mbps 10Mbps
    4G
    60GB data
    No contract
    contract
    from $49.99 select
Vodafone Broadband
5.3

total

  • Reliability 6.2

  • Speed 5.8

  • Support 4.2

  • Features 5.5

  • Value 4.8

Average from 222 reviews

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

    31 May

    Naked Broadband

    If you’re after a reasonably cheap, simple broadband plan, have you considered going naked?

    8 January

    SPOTLIGHT: Vodafone Broadband

    Here in the third of our SPOTLIGHT series we have outlined the best Vodafone Broadband Deals and some of the key Vodafone Broadband features and benefits.

    16 October

    Vodafone Internet TV is here

    Vodafone internet TV has been unveiled today.

    12 September

    Need a new NZ email provider?

    Looking for an email provider in NZ?  We break down the different NZ email providers and highlight the best free email accounts in the New Zealand market.  If you need a new email address this article will help.

    12 September

    ADSL broadband speed report September 2017

    We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same?  According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.  

Vodafone Broadband
5.3

total

  • Reliability 6.2

  • Speed 5.8

  • Support 4.2

  • Features 5.5

  • Value 4.8

Average from 222 reviews

Rob Cummins2nd October 2018

7.0
Reliability
10
Speed
8
Support
7
Features
4
Value
6

When we signed up for fiber with Vodafon, we received a new modem for the old copper.
It seems that every one is doing all sorts of deals to get new customers, but nothing to keep there existing ones?

Pros:

With the copper we had no problem with speed or reliability so never had any issues with Vodafone.

melinda1st October 2018

8.4
Reliability
10
Speed
9
Support
9
Features
7
Value
7

Long-term customer leaving Vodafone as they only offer Fibre signup deals to NEW customers.

No complaints about the service, but one gets punished for loyalty these days

Pros:

reliable, good service.

Cons:

only offering deals for new customers.

Andy Pringle29th September 2018

6.0
Reliability
6
Speed
6
Support
7
Features
6
Value
5

NIL

Pros:

NIL

Cons:

Sky freezes regularly

J Song27th September 2018

2.6
Reliability
1
Speed
4
Support
1
Features
4
Value
3

Worst customer service and problem shooting procedure.
I was paying for someone else's bill for 6 months as my direct debit was registered to another person's account. I had to repeat myself to explain what was wrong to 5 different people, being transferred over and over again. I always need to give myself an hour+ to talk to the customer service team on the phone. Eventually took me a week to finally talk to someone who knows what went wrong and can get the money refunded.

Requested for cessation of account and direct debit, still took money out from my bank account after it was suppose to be cancelled.
Not going back to vodafone ever again, cancelled all my accounts from the company.
...read more

Pros:

Nothing that I can recall to make my experience with vodafone better.

Cons:

Burdensome procedure for complaints

Brent27th September 2018

4.8
Reliability
6
Speed
6
Support
1
Features
6
Value
5

It seems like the rumour about using bad service as a customer strategy is true.

Pros:

The will make anyone else's customer service seem amazing

Cons:

Beware if you have any problems. Multiple phonecalls and hours wasted as you get assured things will get sorted - and then let down. Time and time and time again.

Max Wadey27th September 2018

6.4
Reliability
7
Speed
6
Support
6
Features
7
Value
6

In general everything worked fine. Minor problems with Router upgrades. In the end, lack of flexibility in the contract termination and rudeness created bad feelings.

Andrew26th September 2018

5.6
Reliability
8
Speed
6
Support
3
Features
3
Value
8

Broadband on the ex-TelstraClear cable - great for its time but past its prime now that Fibre is available.

Pros:

Reasonable price for the data available and some ok bundling options with landline etc.
Monthly discount for having a Vodafone mobile account

Cons:

Router/Modem supplied was poor quality and would drop out and require re-set at least a couple of times a week and sometimes multiple times a day
Actual speeds were far lower than they were meant to me (around 40-50Mbps)
Customer service wait times was high and knowledge of reps was pretty poor whenever I called. Often took multiple call to sort out issues
Poor integration of ex TelstraClear online portal with Vodafone online customer self-service
...read more

S.Spurdle25th September 2018

1.6
Reliability
2
Speed
2
Support
1
Features
2
Value
1

The customer service via phone was crap they can understand me I can understand them they overcharged me they didn't give me what they said I was going to get like 5 Max didn't get it

Pros:

there are no pros to getting internet from Vodafone I'm out loud so much they told me I had needed a new computer because it my computer is slow but I got a new phone and the internet still slow

Cons:

Vodafone SP telstraclear which was really good then Vodafone took over and I find them crap

Jamie21st September 2018

5.8
Reliability
10
Speed
7
Support
1
Features
6
Value
5

When things are good they are fine

Pros:

Consistent service

Cons:

Philipino call centre. Retention team is happy to lie to you about crucial details. Unable to get any billing changes correct on the first try (I was with them for five years so this happened at least 6 times), awkward about products, deceptive about services ...read more

Kieran Sulikosky19th September 2018

4.6
Reliability
5
Speed
2
Support
7
Features
5
Value
4

Constantly feels like we're getting throttled in the evenings, massive ping spikes on pretty low bandwidth applications. Often times mobile devices take a loooong time to pick up packets and make a connection (regardless of router used).

Pros:

???

Cons:

Throttling, price, router is trash, they send you a bunch of cable TV crap.

Shown 10 reviews (21-30) out of 222 reviews
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