Leave a review about Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.3
Reliability 6.2
Speed 5.8
Support 4.2
Features 5.4
Value 4.8
Average from 226 reviews
Showing 106-110 of 238 items.
2018-03-23 22:08:44
Kristen 1.0
Vodafone have ignored my last 5 emails through their website and half a dozen txts to numbers theyve given me. Each call centre operator has promised to check up and get back to me and they never have. Internet often down.
Pros
None
Cons
The worst customer service ever. They also stopped my DD payments when I changed products (within Vodafone) and cut internet (with no notice) for non payment even though IΓÇÖd emailed them about it.
2018-03-23 04:35:40
Leanne 4.4
They donΓÇÖt reply to my msg if they donΓÇÖt want to. It seems they donΓÇÖt care about customers , also donΓÇÖt care whether if client stays or leaves
2018-03-15 09:32:33
Amon 4.4
Currently Off shore support has driven me crazy with my account being changed twice while asking about setting up a fibre account and about having fibre installed up a shared drive way, so I gave up and changed property. Old technical support use to be great.
2018-03-14 11:02:49
Nigel Cheng 8.8
Great service overall
Pros
Reliable ISP, great customer service
Cons
Some fixed-term plans maybe a bit long to commit
2018-03-14 06:37:01
Rosanne 7.0
Vodafone was pretty good but it was annoying having to get a new email address. I found they weren't very easy to communicate with. One customer number 777, didn't seem to respond. I felt I was paying too much for data and wanted to have more flexibility with fibre.
Pros
A major player and had those advantages. Did offer a good deal for a new broadband contract for 12 months. However after many years with them, I was keen to explore other options.
Cons
Communication not always easy. I found the extra data I had to pay for on my plan could be overcome with fibre.
Showing 106-110 of 238 items.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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