Leave a review about Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.3
Reliability 6.2
Speed 5.8
Support 4.2
Features 5.4
Value 4.8
Average from 248 reviews
Showing 6-10 of 260 items.
2019-05-28 16:14:01
Luke Sinclair 8.6
Great service. Good helpline that you can call
2019-05-27 16:13:15
Velram Mohan 6.6
Have been with vodafone. No complaints. They gave us joining credit and free modem for 1 year contract.
Pros
Fast connection.
Cons
Chasing for customer service is a difficult thing.
2019-05-20 09:27:55
Ryan 7.0
The internet service is fine, but the customer service is appalling. Unfortunately, the service and support became so bad I needed to swap providers.
Pros
Good reliable internet
Cons
If anything goes wrong, or you need to move house, or need to upgrade or need tech support - then interactions with customer support are atrocious. Worth going to another provider on that basis alone.
2019-05-17 11:17:26
Howard 6.2
there support staff did not know what was going on, for 5 months kept being told they would get things fixed for me and nothing happened to being told i didn't have a contract
Pros
no
Cons
no
2019-05-10 11:28:30
Nigel 3.8
Phone support could be great once you got thru. Have spent 15min waiting for 1st contact and then another 15min being transferred to another department to register information the 1st person could have entered into our file !!!! why
Pros
Tech support very good and happy to work thru all issues
Cons
Account support has long waits
Showing 6-10 of 260 items.
Sep 11, 2017
ADSL broadband speed report September 2017
We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same?  According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.  
VDSL broadband speed report September 2017
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VDSL broadband speed report September 2017
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Vodafone Broadband Speed Issues
Apr 25, 2017
Vodafone Broadband Speed Issues
The latest TrueNet reports show Vodafone with a strong decline during the day and into the evening, in stark contrast to all other ISP results on any fixed line technology.
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Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Internet providers in New Zealand offer different connection options to broadband subscribers.  These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
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