Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.
 
Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.
 
Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.
 
Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions.
 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 6.1
Speed 5.8
Support 4.0
Features 5.4
Value 4.8
Average from 376 reviews
Showing 11-15 of 376 items.
2021-02-14 22:49:24
Praveen Bangera 4.0
Vodafone is one of the most poor service provider. Their support is absolutely horrendous. I have a few friends who also have very poor experience dealing with their support/ call centre. Their call center staff are outright liars, I have been promised of features that doesn't not exist in Vodafone TV. I would never recommend them to anyone. I have finally broken free from them and signed up wit another provider.
Pros
As long as you don't have to deal with any Vodafone staff you are ok
Cons
Poor support and service. Lie about what Vodafone TV is capable of.
2021-02-02 11:51:43
Jerome Andrada 7.0
most of the time will be down for several minutes at least 3x day or more
Pros
fast enough when its working
Cons
most of the time will be down for several minutes at least 3x day or more
2021-02-01 18:25:36
Tusco 6.8
Vodafone is all good and quite quick, the support is shocker however - had to call them multiple times and many representatives didn't have much knowledge
Pros
Fast and reliable with the mobile modem
Cons
Bad customer support
2021-01-25 18:22:01
Bill currill 4.8
Need to look after there elderly customers a lot better
Pros
Not many
Cons
They have a lot to improve on
2021-01-17 21:34:23
Stacey Bisset 3.4
Vodafone I my opinion has the worst customer service and is hopeless to deal with. Would not recommend for any0ne to use. Also possibly the most expensive.
Pros
None
Cons
Expensive
Showing 11-15 of 376 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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Join on an eligible broadband plan from $69/month. Available for Endless mobile customers when you BYO modem. Offer expires 30/06/21. Terms and exit fees apply.
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