Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.

Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.

Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 6.1
Speed 5.8
Support 4.0
Features 5.4
Value 4.8
Average from 330 reviews
Showing 121-125 of 330 items.
2018-11-23 09:19:20
Jo Halstead 7.0
Changed because we were moving.
2018-11-21 11:49:35
Lindon 5.6
Reliable hardly any problems but when there were problems initially they were terrible. Have to talk through call centre in Manilla who just run through a script, wait on hold for 1 hour! Eventually had to get my friend who works at VODAFONE to sort it out through a special internal channel.
Pros
Reliable
Fast
Cons
Expensive bad deals
Terrible customer service
2018-11-13 10:04:17
Alison Holmes 4.2
Not bad overall
Pros
Quite good plans
Cons
Not very fast at the best of times. Buffers a lot. Slows down and drops off for no reason at times
2018-10-28 09:19:28
Hitesh 4.8
Not satisfied with vodafone that's why leaving and switching to my republic
Pros
No advantage
Cons
Too expensive
Poor customer service
Bad speed
2018-10-19 07:10:27
Neil Saunders 5.8
When trying to change to a different plan, after 12 years with same provider, I hag T.V. cut off with no warning, and no assistance from Vodafone to re-instate situation.
Showing 121-125 of 330 items.
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Mar 15, 2017
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Internet providers in New Zealand offer different connection options to broadband subscribers.  These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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3 Great Offers
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offer
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
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offer
EXCLUSIVE OFFER
Get 3 months FREE broadband
On a 12-month contract
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offer
Unlimited Fibre from ONLY $69/mth
Plus FREE rental router
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