Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.

Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.

Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 6.1
Speed 5.8
Support 4.0
Features 5.4
Value 4.8
Average from 342 reviews
Showing 121-125 of 342 items.
2019-01-16 23:43:15
kok wai yong 6.6
Current plan is most expensive among most provider
Pros
Good brand name and support
Cons
Cost
2019-01-16 18:14:58
Rob Barr 5.4
If you don’t need to speak to anyone at Vodafone it’s ok. If you do, good luck.
Pros
Fast modem
Cheap movie tickets.
Skydeal
Cons
Customer service
Appears that only 2 people
answer the phone
2019-01-15 15:53:57
Chris Ashton 5.0
Leaving vodafone because our mobile coverage is shocking . Over the holiday period, we lost mobile coverage all the time, even when we were in Canterbury. The broadband is also very slow . When ringing them this morning , they said that we should of had 3g mobile coverage but we couldn't ring or receive calls yet a spark ph had full coverage. . I think Vodafone is vastly overrated.
2019-01-03 06:21:17
Alecia 7.2
Ended up switching because of price. Vodafone has good deals, but mostly for new sign ups
Pros
The Customer service when I needed help was fantastic.
Cons
Quite slow for VDSL when streaming and our skype conversations would always break up
2019-01-02 19:49:25
W Q Peng 4.6
Vodafone's billing system is a mess, every month I have to communicate with the billing team to fix the bill. The communication is really poor. Although they try to fix the problem by follow-ups, it failed again and again with no extra compensations. It wasted so much of my time each month.
Pros
Connection is relatively quick.
Cons
Speed is considerably slow for video calling. Communication is poor, they will communicate one price over the phone and the bill shows another; when I asked for a phone number to be connected, they gave me a new one. I am really frustrated by the service. ...read more
Showing 121-125 of 342 items.
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Mar 15, 2017
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Internet providers in New Zealand offer different connection options to broadband subscribers.  These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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