Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.

Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.

Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 6.1
Speed 5.8
Support 4.0
Features 5.4
Value 4.8
Average from 330 reviews
Showing 106-110 of 330 items.
2019-02-11 09:58:28
Louise Mortland 7.6
I find Vodafone fine as a provider but I need a bigger plan
Pros
Never failed
Cons
Hard to contact
2019-02-09 23:15:12
Paul 7.2
Fine. Not much to say here. It worked.
Pros
Neon for a year!
Cons
After a year, Neon expired and price went up to $97.99 / month for VDSL.
2019-02-02 23:33:09
Melissa Ousey 1.4
Absolutely appalling service from Vodafone with over fifty phone calls and dozens of emails logged, reaching no resolution. We lodged a complaint with the Disputes Tribunal and the minute they received notification they settled. What terrible customer service and bullying behaviour from a large corporation. Time to contact Fair Go.
Pros
None
Cons
As above
2019-01-16 23:43:15
kok wai yong 6.6
Current plan is most expensive among most provider
Pros
Good brand name and support
Cons
Cost
2019-01-16 18:14:58
Rob Barr 5.4
If you don’t need to speak to anyone at Vodafone it’s ok. If you do, good luck.
Pros
Fast modem
Cheap movie tickets.
Skydeal
Cons
Customer service
Appears that only 2 people
answer the phone
Showing 106-110 of 330 items.
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Mar 15, 2017
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Internet providers in New Zealand offer different connection options to broadband subscribers.  These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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3 Great Offers
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offer
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
Terms and Conditions apply
offer
EXCLUSIVE OFFER
Get 3 months FREE broadband
On a 12-month contract
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offer
Unlimited Fibre from ONLY $69/mth
Plus FREE rental router
T&C's apply