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Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.

Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.

Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 6.1
Speed 5.8
Support 4.0
Features 5.4
Value 4.8
Average from 337 reviews
Showing 81-85 of 337 items.
2019-06-05 18:04:04
Leigh 5.0
4G RBI wireless is great but the data limits often run out. I can no longer tolerate Vodafones lack of support when changes are needed. It takes days for them to get back to you so I am changing to a provider who answers the phone
4G RBI is a great improvement over our inferior ADSL option
Vodafone don't understand customer service so look for an alternative supplier
2019-05-30 12:58:21
Ben Quinn 4.6
Just used Broadband Compare to change from Vodafone. Have been with them on a A/VDSL connection for aprox 10 years (with mobile plan). They doorstopped my wife and she agreed to change over to Fibre on a deal far worse than anything they offer on their own website. (24 mo. / no mobile disc, no loyalty discount). Incredibly greedy on their part and the end to a long term customer relationship. I'll try Stuff for the fibre as they have good rep on here and good value at the moment. Its hardly suprising that they are a company in freefall at the moment. Good luck to their new owners. They might want to consider a rebrand! ...read more
Tech support has been fairly good over the years.
Customer service is abysmal. You'd think they would be trying to retain their current customer base as a matter of priority. Apparently not.
2019-05-28 16:14:01
Luke Sinclair 8.6
Great service. Good helpline that you can call
2019-05-27 16:13:15
Velram Mohan 6.6
Have been with vodafone. No complaints. They gave us joining credit and free modem for 1 year contract.
Fast connection.
Chasing for customer service is a difficult thing.
2019-05-20 09:27:55
Ryan 7.0
The internet service is fine, but the customer service is appalling. Unfortunately, the service and support became so bad I needed to swap providers.
Good reliable internet
If anything goes wrong, or you need to move house, or need to upgrade or need tech support - then interactions with customer support are atrocious. Worth going to another provider on that basis alone.
Showing 81-85 of 337 items.
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Mar 15, 2017
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Internet providers in New Zealand offer different connection options to broadband subscribers.  These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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3 Great Offers
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
Terms and Conditions apply
Get 3 months FREE broadband
On a 12-month contract
T&C's apply
Get $300 Credit and pay from just 73$/mth for Vodafone Unlimited Broadband!
Limited time only. T&C's apply