Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.
 
Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.
 
Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.
 
Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions.
 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 6.1
Speed 5.8
Support 4.0
Features 5.4
Value 4.8
Average from 392 reviews
Showing 31-35 of 392 items.
2021-01-17 21:34:23
Stacey Bisset 3.4
Vodafone I my opinion has the worst customer service and is hopeless to deal with. Would not recommend for any0ne to use. Also possibly the most expensive.
Pros
None
Cons
Expensive
2021-01-06 21:01:58
Dan 5.0
Problems to start with - installation, poor service to correct issues, problem with pricing/invoice.
2021-01-02 17:35:44
Shirley Allan 1.6
My vodafone service was actually going slower than the old dial up systems and even the tech service in India could believe how slow it was going over an extended period of 2 to 4 days. Initially they could not log a fault as my 'case' had on criteria that meant vodafone would not accept it as being a fault in the service.
Eventually I was able to find Broadband Compare and find Stuff Fibre and was connected up within 3 days.
Pros
Vodafone - NONE.
Cons
After years of being a customer and being forced to change to a new service by Vodafone just before Christmas only to find that service was extremely slow and unreliable was typical of a large organisation walking over the small individual.
2020-12-23 14:25:33
Dave 5.2
Good when you dont have to deal with them.
Pros
Cons
Billing is all over the show. Had to get them to ammend my bill at least a dozen times. Spent an eternity getting palmed off didnt want to know about it unless you come across a kiwi.
2020-12-21 10:54:51
David Miles 6.8
It is ok but not for Spark sport
Showing 31-35 of 392 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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3 Great Offers
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Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
UNLIMITED BROADBAND 
From $59.99/mth
On the Broadband Bundle plan 
T&Cs & $14.99 P&H apply
UNLIMITED BROADBAND
From $59.99/mth
On the Broadband Bundle plan
T&Cs & $14.99 P&H apply
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply