Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.
 
Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.
 
Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.
 
Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions.
 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Total: 5.2
Reliability 6.1
Speed 5.8
Support 3.9
Features 5.4
Value 4.8
Average from 404 reviews
Showing 11-15 of 404 items.
2021-10-12 13:06:44
W Noel Brown 5.0
Service would drop out at unpredictable times. The outages were often short, but sometimes quite extended. No way of knowing when it would happen. Very frustrating. Want a service that is reliable.
Website has improved, gone from "what created this?" to "there has to be some logic here."
2021-09-16 06:30:34
Caroline Campbell 5.0
Had problems with customer service on several occasions when having problems with broadband or wanting to review plan.
2021-09-07 16:57:09
Neil Chinnery-Brown 4.8
I have had unbelievable problems with Vodafone. How they remain in business is a complete mystery to me. The shortest time I have had to wait on a call was 1 hour 20 minutes. I am out of here even forgoing a contract break fee of over $180. They are just not worth it.
Pros
None
Cons
To many to list
2021-09-06 11:29:32
Anna 4.6
Everything was fine apart from the customer service which was so terrible that it's not worth it. Kept overcharging us and would promise to sort it out, then kept sending bills. It's been months of trying to sort this out. I'm done.
2021-09-05 11:13:18
Ronald Hudson 7.0
Not impressed by this company for seniors and cost communication is impossible
Showing 11-15 of 404 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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3 Great Offers
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Exclusive Deal
Unlimited broadband from $65/m
Plus 6 mths FREE Prime Video and Neon
Limited time only. T&Cs apply
Exclusive Deal
Unlimited broadband from $65/m
Plus 6 mths FREE Prime Video and Neon
Limited time only. T&Cs apply
Get rid of dead spots with an in-home
Mesh system: $1 p/mth on Fibre Pro! 
T&C's apply
Get rid of dead spots with an in-home
Mesh system: $1 p/mth on Fibre Pro!
T&C's apply
Exclusive Offer
Unlimited Fibre 300 - ONLY $57.95/mth
Orbi Wi-Fi 6 router $5/m rental or BYO
Plus great bundle discounts!
T&C's apply.
Exclusive Offer
Unlimited Fibre 300 - ONLY $57.95/mth
Orbi Wi-Fi 6 router $5/m rental or BYO
Plus great bundle discounts!
T&C's apply.