Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.
 
Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.
 
Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.
 
Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions.
 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 6.1
Speed 5.8
Support 4.0
Features 5.4
Value 4.8
Average from 394 reviews
Showing 6-10 of 394 items.
2021-08-23 14:05:22
Rajesh 4.8
One of the worst experiences in terms of customer service and they are so expensive and not ready to listen and give a vague answer and they are not connected in their responses. Bad experience overall. Even speed is useless.
Pros
Cons
Unfortunately joined them
2021-08-19 17:59:39
Malcolm Ward 9.0
Great VDSL service
2021-08-18 09:37:03
Bilsumol Manoj 1.0
The worst customer customer service. I have been waiting for address change for last 20 days. Still nothing done, poor communication, no follow up at all. Don't go with vodafone.
Pros
Cons
Irresponsible customer service. Never does things on time
2021-08-03 09:54:32
Kathy 4.0
I have Vodafone home phone and broadband. They have the WORST customer service! Long wait for an answer. You get someone on the other side of the world and often not in the department you chose when waiting to connect. The various departments don't seem to communicate to each other. They often tell you contradicting things. Awful!
Pros
A very few customer support people who really tried to help.
Cons
The system of operations doesn't seem well integrated in terms of information and communication. Too many mistakes and too little accountability
2021-07-15 10:45:34
Zinka Matulic 3.4
Every time you call customer service you spend at least an hour and get different answer. Useless.
Showing 6-10 of 394 items.
Frustrated with slow broadband
Jan 9, 2020
A guide to fixed wireless broadband in Urban areas
Frustrated with a poor broadband connection? Depending on where you live standard ‘cable’ broadband plans like ADSL or VDSL may not offer the best connection. It might be time to check out Fixed Wireless Broadband. Here’s our guide to Wireless Broadband in urban areas!
Share No Evil
Mar 27, 2019
Share No Evil browser extension launches to tackle online terror in NZ
NZ Compare is proud to support Share No Evil.  Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa.  With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.
Vodafone announce price increase
Jan 8, 2019
Vodafone announce plan to increase price of UFB, copper and cable broadband
Vodafone has announced it will increase its ultrafast, copper and cable broadband plans from February. Are you one of 750,000 Kiwi homes affected by broadband price increases? 
Naked Broadband
May 31, 2018
Naked Broadband
If you’re after a reasonably cheap, simple broadband plan, have you considered going naked?
SPOTLIGHT: Vodafone Broadband
Jan 7, 2018
SPOTLIGHT: Vodafone Broadband
Here in the third of our SPOTLIGHT series we have outlined the best Vodafone Broadband Deals and some of the key Vodafone Broadband features and benefits.
Vodafone Internet TV is here
Oct 15, 2017
Vodafone Internet TV is here
Vodafone internet TV has been unveiled today.
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
EXCLUSIVE - Gigabit speed for $79.95/m 
Plus $120 Credit when BYO modem! 
T&C's apply.
EXCLUSIVE - Gigabit speed for $79.95/m
Plus $120 Credit when BYO modem!
T&C's apply.
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply