Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.

Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.

Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 6.1
Speed 5.8
Support 4.0
Features 5.4
Value 4.8
Average from 347 reviews
Showing 36-40 of 347 items.
2020-02-13 21:30:14
Wayne 5.0
Takes forever to get hold of them and always on hold while they work out what to do or who can help you
Pros
Cons
On hold lots
2020-01-31 09:51:23
Sarah Angelo 7.6
Wanted to stay but they won’t match deals for existing customers
Pros
people on the end of the line, support
Cons
look after the customers you have so we don’t have to switch every 12 months
2020-01-23 12:43:26
John Renshaw 6.2
I have been with Vidafone over 10 years. However since moving to th Bay of Plenty I have experience multiple failures of modem router, outages and just frustration so time for a change. A great shame because when it works it is everything I need for streaming 4k Netflix and soccer and the value bundled with Sky was excellent but if it is failing what can you do.
Pros
Great value
Cons
To many problems and failures
2020-01-20 11:24:43
Phil Hollingsworth 2.2
Have been with them for 8 years. Initially when being under a term contract some small discounts were available. These disappeared without any contact once the contract had run its term. Initially had a very old Modem with subsequent dropping out of service from time to time. New Modem supplied but old problem remained. Very difficult getting any issues resolved.
Pros
Actually provides service to our area
Cons
Occassional loss of service. Language difficulties when trying to resolve problems. No real effort to retain long term Customer by being competitive in the current market.
2020-01-18 11:32:24
Bridget Miles 1.6
Terrible service from Vodafone. Avoid! Constant problems with bill and erratic internet
Showing 36-40 of 347 items.
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Mar 15, 2017
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Internet providers in New Zealand offer different connection options to broadband subscribers.  These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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3 Great Offers
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offer
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
Terms and Conditions apply
offer
Unlimited Broadband from just $69/mth
Plus FREE Amazon Prime Video
and Prime Gaming for a year!*
Limited-time offer. T&C's apply
offer
Get $300 Credit and pay from 73$/mth for Vodafone Unlimited Broadband!
Limited time only
T&C's apply