Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.
 
Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.
 
Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.
 
Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions.
 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 6.1
Speed 5.8
Support 4.0
Features 5.4
Value 4.8
Average from 376 reviews
Showing 26-30 of 376 items.
2020-11-29 12:00:57
Helen Reihana 7.0
Cannot offer unlimited wireless
Pros
Very good service
Cons
Does not have an unlimited wireless offer
2020-11-26 08:28:18
Gay Munro 5.8
Totally stuffed up my move to take over a jointly owned property. Did not connect the person leaving.
Pros
Service Ok
Cons
TOO EXPENSIVE.
2020-11-11 21:14:56
Laurence 5.8
Didn't renew contract when agreed to, just kept charging old prices, reliability good though
2020-11-05 11:33:53
DEBORAH MORRISON 8.2
Have been very happy with Vodafone, excluding their off shore customer service for 15 years. Was on a very good deal but when contract was up they wanted to increase the cost of my plan so much that I have left them.
Pros
Was on very good deal for a long time
Cons
Very bad customer service. Huge wait times and off shore service
2020-10-16 14:32:46
STEPHEN BEAZLEY 3.2
I spent nearly 2 years on the phone being passed around a call center t try and log a fault. Then one evening I asked to speak to a supervisor. I didn't get to talk to the supervisor as the call taker gave me PO to get a hot spot device with some credit on it so I had internet access finally. Not happy with these guys. I was unable to get another provider, for years as I found out when Contact Energy phoned me back and said my address was not listed as having a Fiber connection as Northpower had not updated their records. So between the 2 companies I've had to put up with sub standard internet service at a high cost to myself. ...read more
Pros
Thank you Contact energy for talking to me to find this out.
Cons
Vodafone
Showing 26-30 of 376 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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Fly over and enter to WIN your household superhero a year of Disney+
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Join on an eligible broadband plan from $69/month. Available for Endless mobile customers when you BYO modem. Offer expires 30/06/21. Terms and exit fees apply.
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