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Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.

Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.

Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.3
Reliability 6.2
Speed 5.9
Support 4.1
Features 5.5
Value 4.9
Average from 298 reviews
Showing 16-20 of 298 items.
2019-09-05 10:34:41
Andrew Kirkpatrick 4.0
The very worst service I have ever experienced in my long life by far .
Pros
Very good price .
Cons
Impossible to contact without huge delays and incredibly bad service when you do .
2019-09-02 17:59:36
Colin Wyatt 3.0
slow broadband, no customer service
2019-09-02 09:37:16
Amy 6.2
Pretty reliable VDSL internet service & clear & accurate billing. Unfortunately they have no human live chat services nor do they provide an email address to contact them on. Their call centre has long wait times and is outsourced to India. Makes things difficult for anyone with hearing loss or other communication difficulties.
Pros
Reliable service, accurate billing
Cons
Difficult to get help if you need it
2019-08-26 06:24:50
Ina hopkinson 7.0
Was pretty slow some evenings and mornings
2019-08-15 22:11:02
Sylvia 7.4
We never had any issues with Vodafone, the customer care centre was always easily reachable and in 12 months we never had any real issues.
Pros
Good customer care
Cons
Pricey compared to other providers, which became the reason for us cancelling our contract once it expired.
Showing 16-20 of 298 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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