Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.

Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.

Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 6.1
Speed 5.8
Support 4.0
Features 5.4
Value 4.8
Average from 351 reviews
Showing 51-55 of 351 items.
2019-12-05 12:03:33
Sandie Chamberlain 4.8
Very long waits on phone call help line for customer service. Difficulty getting invoices corrected if there were mistakes. Actual broadband was OK as far as I could tell. Could be slow around 5pm time.
2019-12-05 06:50:42
Olivia Robben 7.0
Support lacking
2019-11-29 21:52:55
Bill & Michelle Oughton 5.6
Support not very good with systems not in sync with each catorgary
2019-11-14 16:27:37
Maria Quin 2.4
Customer service non- existence. I had been a client for 20 years and there was no recognition of this. When ever I had an issue it was a nightmare to get hold of them.
2019-11-13 14:06:09
Steve Warburton 1.8
problems from day one, poor installation process. extra charges took long time to sort out. Huge problems ever getting hold help on support line,
Pros
none that could thimk of
Cons
has been the worst experience I have ever had. saved $30 er month fro switching and credit
Showing 51-55 of 351 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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3 Great Offers
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offer
UNLIMITED BROADBAND from $59.99/mth when you bundle with Energy. Limited Time Only. T&C's apply
offer
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
Terms and Conditions apply
offer
Unlimited Broadband from just $69/mth
Plus FREE Amazon Prime Video
and Prime Gaming for a year!*
Limited-time offer. T&C's apply