Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.
 
Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.
 
Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.
 
Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions.
 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 6.1
Speed 5.8
Support 4.0
Features 5.4
Value 4.8
Average from 392 reviews
Showing 11-15 of 392 items.
2021-06-22 16:01:15
Rakesh kumar 4.2
Horrendously expensive. Unwilling to match or better others prices.
Pros
Good speed
Cons
Most expensive in the country
2021-06-12 14:52:59
Bruce MCINTOSH 4.4
Constant disappointment, worst service support service ever. I repeatedly email and get no response the call takers repeatedly try their best but inevitably fail to fix problems and Vodafone tv fails to match my smart tv basic functions - rubbish - rubbish - rubbish
Pros
?
Cons
Poor support average service
2021-05-23 19:52:50
Rob 1.0
**** Vodafone customer service is the most unnecessarily complicated time wasting, grueling and painful experience I've ever endured from a business. Abismal communication and mistakes at every turn, dropped calls most of the time, unethical business practices, no ***** given, super long wait and hold times. If any business needs a flamethrower through it, look no further, its this one.
Pros
Nil
Cons
Joining
2021-05-20 12:50:03
Tony Ong 7.0
When you make enquiry, they are quite good and quite prompt to revert. It's usual when you have issues, that they take ages to respond.
2021-05-15 16:20:45
Paul Burgin 5.6
Vodafone are really poor at customer retention. Often offering deals for new customers but forget existing customers: I am certain people stay as customers to avoid hassle rather than because Vodafone is actually any good.
Showing 11-15 of 392 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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3 Great Offers
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Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
UNLIMITED BROADBAND 
From $59.99/mth
On the Broadband Bundle plan 
T&Cs & $14.99 P&H apply
UNLIMITED BROADBAND
From $59.99/mth
On the Broadband Bundle plan
T&Cs & $14.99 P&H apply
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply