Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.
 
Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.
 
Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.
 
Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions.
 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 6.1
Speed 5.8
Support 3.9
Features 5.4
Value 4.8
Average from 399 reviews
Showing 56-60 of 399 items.
2020-10-08 14:09:40
Skarlett 1.8
I have been with vodafone for decades - they have got worse and worse. Their customer service is TERRIBLE - every time you change address they over charge - but now the worse thing is the poor quality of the service - the amount of times the internet is unavailable at peak hours - and they do nothing
Pros
none
Cons
slow speed, poor customer service, difficulty contacting anyone to help - complicated invoices
2020-09-25 12:33:26
Andy Bell 4.2
worst service i have had from their call centre.
2020-09-07 13:12:42
Theody Rodriguez 5.4
Always getting disconnected
2020-08-28 15:30:54
LARAINE KINNEAR 4.6
I have been with vodafone for a number of years, and find them fairly reliable
Pros
Cons
sometimes rather slow
2020-08-25 18:32:00
avinesh chand 3.6
I am with Vodafone since 2011. My landline is not working since fiber was installed, but still being charged. Called so many times but nothings being done. My agreement being terminated and they don't have any idea how it happen. Called so many times but nothings being done. Now planning to move to other service provider.
Pros
value
Cons
very poor service
Showing 56-60 of 399 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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3 Great Offers
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Neon & Amazon Prime Video for 6 months
PLUS a month’s FREE broadband
And Black Friday Exclusive $150 Credit
Ts&Cs apply
Neon & Amazon Prime Video for 6 months
PLUS a month’s FREE broadband
And Black Friday Exclusive $150 Credit
Ts&Cs apply
Black Friday Exclusive $69.95/m 
plus $50 credit and FREE modem.
Unlimited Fibre100, ADSL & ADSL.
12-month term. T&Cs apply. Exp 30/11
Black Friday Exclusive $69.95/m
plus $50 credit and FREE modem.
Unlimited Fibre100, ADSL & ADSL.
12-month term. T&Cs apply. Exp 30/11
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply