Vodafone Broadband

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  • Special offer
    Ultimate Home Fibre
    3mths free Broadband + Vodafone TV
    Special

    Switch to an eligible Ultimate Home broadband plan and we’ll include a Vodafone TV intro package valued at $29.99 ...

    Switch to an eligible Ultimate Home broadband plan and we’ll include a Vodafone TV intro package valued at $29.99 p/m plus 3 months free unlimited broadband. 3 months free terms apply.

    Read more
    3 mths FREE

    Switch to an eligible Ultimate Home broadband plan and we’ll include a Vodafone TV intro package valued at $29.99 ...

    Switch to an eligible Ultimate Home broadband plan and we’ll include a Vodafone TV intro package valued at $29.99 p/m plus 3 months free unlimited broadband. 3 months free terms apply.

    Read more
    Terms and Conditions apply. Please read them carefully.

    3 Months Free

    • 3 months free on Smart Connect 12 month terms offer only available online. Offer valid from 6th September 2018.
    • Offer available to new Vodafone customers who sign up to an eligible broadband plan.
    • 3 months free offer available on all 12 and 24 month Ultimate Home plans.
    • 3 months free offer available on 24 month Smart Connect plans.
    • Smart Connect 12 month plans (online only).
    • 3 months free is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit.
    • This credit is based on your monthly broadband price only. Your monthly price includes your base monthly fee for your broadband plus a 99c telecommunications levy contribution.
    • If you leave Vodafone Broadband within 12 or 24 months of joining, the 3 month free will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term.
    • This offer is not available in conjunction with any other offers.
    • This offer is not transferable if you change plans.
    • Offer available for a limited time.
    3 mths FREE
    100Mbps 20Mbps
    Fibre
    pic
    Unlimited data
    12 months
    contract
    from Free
    first 3 mths then $94.99
    select
  • Special offer
    Smart Connect Fibre
    Vodafone Online Chat Support Only
    Special

    Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month t ...

    Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month term

    Read more
    3 mths FREE

    3 Months free Unlimited Broadband when you switch to Vodafone on Smart Connect plan. Online chat support. Vodafone Ultra ...

    3 Months free Unlimited Broadband when you switch to Vodafone on Smart Connect plan. Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month term

    Read more
    Terms and Conditions apply. Please read them carefully.

    3 Months Free

    • 3 months free on Smart Connect 12 month terms offer only available online. Offer valid from 6th September 2018.
    • Offer available to new Vodafone customers who sign up to an eligible broadband plan.
    • 3 months free offer available on all 12 and 24 month Ultimate Home plans.
    • 3 months free offer available on 24 month Smart Connect plans.
    • Smart Connect 12 month plans (online only).
    • 3 months free is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit.
    • This credit is based on your monthly broadband price only. Your monthly price includes your base monthly fee for your broadband plus a 99c telecommunications levy contribution.
    • If you leave Vodafone Broadband within 12 or 24 months of joining, the 3 month free will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term.
    • This offer is not available in conjunction with any other offers.
    • This offer is not transferable if you change plans.
    • Offer available for a limited time.
    3 mths FREE
    100Mbps 20Mbps
    Fibre
    pic
    Unlimited data
    24 months
    contract
    from Free
    first 3 mths then $119.99
    select
  • Special offer
    Smart Connect FibreX
    Vodafone Online Chat Support Only
    Special

    3 Months free Unlimited Broadband when you switch to Vodafone on 200/20mbps FibreX Smart Connect plan only. Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month term

    200Mbps 20Mbps
    Cable
    pic
    Unlimited data
    24 months
    contract
    from Free
    first 3 mths then $79.99
    select
  • Special offer
    Ultimate Home VDSL
    3mths free Broadband + Vodafone TV Intro
    Special

    3 months free Unlimited Broadband and Vodafone TV Intro when you switch to our Ultimate Home ADSL or VDSL plan on a 12 month term. Terms apply. 

    Terms and Conditions apply. Please read them carefully.

    3 Months Free

    • Offer available to new Vodafone customers who sign up to an eligible Unlimited ADSL, VDSL, Fibre or FibreX Broadband plan on a 12 or 24 month term.
    • Smart Connect plan is not available with Fibre 200, Fibre Max or FibreX Max.
    • The 3 months free is applied when your broadband becomes active with Vodafone and will show on your first or second bill.
    • If you leave Vodafone Broadband within 12 or 24 months of joining, the 3 month free will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term.
    • This offer is not available in conjunction with any other offers.
    • Offer available for a limited time.
    • Your monthly price includes your base monthly fee for your broadband plus a 99c telecommunications levy contribution.
    • Unlimited broadband is for residential use only.
    • Offer includes a modem and standard broadband connection on Fibre, VDSL, ADSL, and FibreX plans. $14.95 modem postage and handling charge applies. Terms apply, see terms for ADSL, VDSL, and Fibre here . Cable and FibreX customers will receive free use of a modem for the duration of their services and a free standard broadband connection and wiring. See FibreX and Cable modem and connection offer terms here.
    • There is a charge of $10 per month to add a home phone.
    • On Account mobile customers on eligible plans get an additional $10 discount per month.
    • $199 early termination fee applies for 12 month term contracts.
    • $299 early termination fee applies for 24 month contracts.
    • Broadband not available everywhere, see what you can get.
    • Consumer Terms and Residential Broadband, TV and Fixed Line terms apply.
    • You can download the My Vodafone app to easily check your data, mins and TXT usage any time.
    50Mbps 10Mbps
    VDSL
    pic
    Unlimited data
    12 months
    contract
    from Free
    first 3 mths then $94.99
    select
  • 100Mbps 20Mbps
    Fibre
    100GB data
    24 months
    contract
    from $69.99 select
  • Special offer
    Smart Connect VDSL
    Vodafone Online Chat Support Only
    Special

    Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month t ...

    Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month term

    Read more
    3 mths FREE

    3 Months free Unlimited Broadband when you switch to Vodafone on Smart Connect plan. Online chat support. Vodafone Ultra ...

    3 Months free Unlimited Broadband when you switch to Vodafone on Smart Connect plan. Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month term

    Read more
    Terms and Conditions apply. Please read them carefully.
    • Offer available to new Vodafone customers who sign up to an eligible Unlimited ADSL, VDSL, Fibre or FibreX Broadband plan on a 12 or 24 month term.
    • Smart Connect plan is not available with Fibre 200, Fibre Max or FibreX Max.
    • The 3 months free is applied when your broadband becomes active with Vodafone and will show on your first or second bill.
    • If you leave Vodafone Broadband within 12 or 24 months of joining, the 3 month free will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term.
    • This offer is not available in conjunction with any other offers.
    • Offer available for a limited time.
    • Your monthly price includes your base monthly fee for your broadband plus a 99c telecommunications levy contribution.
    • Unlimited broadband is for residential use only.
    • Offer includes a modem and standard broadband connection on Fibre, VDSL, ADSL, and FibreX plans. $14.95 modem postage and handling charge applies. Terms apply, see terms for ADSL, VDSL, and Fibre here . Cable and FibreX customers will receive free use of a modem for the duration of their services and a free standard broadband connection and wiring. See FibreX and Cable modem and connection offer terms here.
    • There is a charge of $10 per month to add a home phone.
    • On Account mobile customers on eligible plans get an additional $10 discount per month.
    • $199 early termination fee applies for 12 month term contracts.
    • $299 early termination fee applies for 24 month contracts.
    • Broadband not available everywhere, see what you can get.
    • Consumer Terms and Residential Broadband, TV and Fixed Line terms apply.
    • You can download the My Vodafone app to easily check your data, mins and TXT usage any time.
    3 mths FREE
    50Mbps 10Mbps
    VDSL
    pic
    Unlimited data
    24 months
    contract
    from Free
    first 3 mths then $79.99
    select
  • Special offer
    Ultimate Home Fibre X
    3mths free Broadband + Vodafone TV
    Special

    3 months free Unlimited Broadband and Vodafone TV Intro when you switch to our Ultimate Home fibre plan on a 12 mon ...

    3 months free Unlimited Broadband and Vodafone TV Intro when you switch to our Ultimate Home fibre plan on a 12 month term. Terms apply. 

    Read more
    3 mths FREE

    3 months free Unlimited Broadband and Vodafone TV Intro when you switch to our Ultimate Home fibre plan on a 12 mon ...

    3 months free Unlimited Broadband and Vodafone TV Intro when you switch to our Ultimate Home fibre plan on a 12 month term. Terms apply. 

    Read more
    Terms and Conditions apply. Please read them carefully.

    3 Months Free

    • Offer available to new Vodafone customers who sign up to an eligible Unlimited ADSL, VDSL, Fibre Broadband plan on a 12 or 24 month term.
    • Smart Connect plan is not available with Fibre 200, Fibre Max.
    • The 3 months free is applied when your broadband becomes active with Vodafone and will show on your first or second bill.
    • If you leave Vodafone Broadband within 12 or 24 months of joining, the 3 month free will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term.
    • This offer is not available in conjunction with any other offers.
    • Offer available for a limited time.
    • Your monthly price includes your base monthly fee for your broadband plus a 99c telecommunications levy contribution.
    • Unlimited broadband is for residential use only.
    • Offer includes a modem and standard broadband connection on Fibre, VDSL, ADSL plans. $14.95 modem postage and handling charge applies. Terms apply, see terms for ADSL, VDSL, and Fibre here .
    • There is a charge of $10 per month to add a home phone.
    • On Account mobile customers on eligible plans get an additional $10 discount per month.
    • $199 early termination fee applies for 12 month term contracts.
    • $299 early termination fee applies for 24 month contracts.
    • Broadband not available everywhere, see what you can get.
    • Consumer Terms and Residential Broadband, TV and Fixed Line terms apply.
    • You can download the My Vodafone app to easily check your data, mins and TXT usage any time.

    NEON with Ultimate Home

    • With the Ultimate Home broadband plan 12 months NEON is included in the package. This offer is available from 19th October onwards.
    • You must activate your promo code within 60 days of receiving the activation email.
    • Vodafone will send all eligible broadband customers an email with a unique NEON promo code within 6-10 working days of the connection of their Broadband service. 
    • If you leave Vodafone while you are receiving your promotional NEON offer, your NEON will be cancelled.

    Activating your Promo Code

    • To activate NEON services, go to NEON neontv.co.nz/signup and enter your details and promo code.
    • If you are an existing NEON customer you need to cancel your current NEON subscription and wait until your subscription has completely finished before you can redeem your promo code.
    • If you’re currently on a NEON promo code and cancel, you’ll also cancel your current promotion. You’ll need to wait until the end of your current promotion before you can activate this promo code.
    • You can only use one promo code at a time.
    • NEON services will automatically end 12 months after the day the NEON services were activated.  If you want to continue NEON after 12 months, you will need to re-activate NEON directly through the NEON website(neontv.co.nz).
    • The promo code is for single use only and you cannot transfer your promo code to anyone else.

    Using NEON

    • Using NEON to stream videos will use data, and you will use any data entitlements available under your eligible Broadband plan.

    Changes to the NEON service

    • If Sky cancels or materially alters the NEON Service we may no longer be able to provide this NEON offer to you.

    General

    • This is not available in conjunction with any other NEON promotional offers.
    • Sky NEON Terms and Conditions apply.

     

    3 mths FREE
    200Mbps 20Mbps
    Cable
    pic
    Unlimited data
    12 months
    contract
    from Free
    first 3 mths then $94.99
    select
  • Special offer
    Smart Connect ADSL
    Vodafone Online Chat Support Only
    Special

    Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month t ...

    Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month term

    Read more
    3 mths FREE

    3 Months free Unlimited Broadband when you switch to Vodafone on Smart Connect plan. Online chat support. Vodafone Ultra ...

    3 Months free Unlimited Broadband when you switch to Vodafone on Smart Connect plan. Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month term

    Read more
    Terms and Conditions apply. Please read them carefully.
    • Offer available to new Vodafone customers who sign up to an eligible Unlimited ADSL, VDSL, Fibre or FibreX Broadband plan on a 12 or 24 month term.
    • Smart Connect plan is not available with Fibre 200, Fibre Max or FibreX Max.
    • The 3 months free is applied when your broadband becomes active with Vodafone and will show on your first or second bill.
    • If you leave Vodafone Broadband within 12 or 24 months of joining, the 3 month free will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term.
    • This offer is not available in conjunction with any other offers.
    • Offer available for a limited time.
    • Your monthly price includes your base monthly fee for your broadband plus a 99c telecommunications levy contribution.
    • Unlimited broadband is for residential use only.
    • Offer includes a modem and standard broadband connection on Fibre, VDSL, ADSL, and FibreX plans. $14.95 modem postage and handling charge applies. Terms apply, see terms for ADSL, VDSL, and Fibre here . Cable and FibreX customers will receive free use of a modem for the duration of their services and a free standard broadband connection and wiring. See FibreX and Cable modem and connection offer terms here.
    • There is a charge of $10 per month to add a home phone.
    • On Account mobile customers on eligible plans get an additional $10 discount per month.
    • $199 early termination fee applies for 12 month term contracts.
    • $299 early termination fee applies for 24 month contracts.
    • Broadband not available everywhere, see what you can get.
    • Consumer Terms and Residential Broadband, TV and Fixed Line terms apply.
    • You can download the My Vodafone app to easily check your data, mins and TXT usage any time.
    3 mths FREE
    10Mbps 1Mbps
    ADSL
    pic
    Unlimited data
    24 months
    contract
    from Free
    first 3 mths then $79.99
    select
  • 50Mbps 10Mbps
    VDSL
    100GB data
    24 months
    contract
    from $69.99 select
  • Special offer
    Ultimate Home ADSL
    3mths free Broadband + Vodafone TV Intro
    Special

    3 months free Unlimited Broadband and Vodafone TV Intro when you switch to our Ultimate Home ADSL or VDSL plan on a 12 month term. Terms apply. 

    Terms and Conditions apply. Please read them carefully.

    3 Months Free

    • Offer available to new Vodafone customers who sign up to an eligible Unlimited ADSL, VDSL, Fibre or FibreX Broadband plan on a 12 or 24 month term.
    • Smart Connect plan is not available with Fibre 200, Fibre Max or FibreX Max.
    • The 3 months free is applied when your broadband becomes active with Vodafone and will show on your first or second bill.
    • If you leave Vodafone Broadband within 12 or 24 months of joining, the 3 month free will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term.
    • This offer is not available in conjunction with any other offers.
    • Offer available for a limited time.
    • Your monthly price includes your base monthly fee for your broadband plus a 99c telecommunications levy contribution.
    • Unlimited broadband is for residential use only.
    • Offer includes a modem and standard broadband connection on Fibre, VDSL, ADSL, and FibreX plans. $14.95 modem postage and handling charge applies. Terms apply, see terms for ADSL, VDSL, and Fibre here . Cable and FibreX customers will receive free use of a modem for the duration of their services and a free standard broadband connection and wiring. See FibreX and Cable modem and connection offer terms here.
    • There is a charge of $10 per month to add a home phone.
    • On Account mobile customers on eligible plans get an additional $10 discount per month.
    • $199 early termination fee applies for 12 month term contracts.
    • $299 early termination fee applies for 24 month contracts.
    • Broadband not available everywhere, see what you can get.
    • Consumer Terms and Residential Broadband, TV and Fixed Line terms apply.
    • You can download the My Vodafone app to easily check your data, mins and TXT usage any time.

    NEON with Ultimate Home

    • With the Ultimate Home broadband plan 12 months NEON is included in the package. This offer is available from 19th October onwards.
    • You must activate your promo code within 60 days of receiving the activation email.
    • Vodafone will send all eligible broadband customers an email with a unique NEON promo code within 6-10 working days of the connection of their Broadband service. 
    • If you leave Vodafone while you are receiving your promotional NEON offer, your NEON will be cancelled.

    Activating your Promo Code

    • To activate NEON services, go to NEON neontv.co.nz/signup and enter your details and promo code.
    • If you are an existing NEON customer you need to cancel your current NEON subscription and wait until your subscription has completely finished before you can redeem your promo code.
    • If you’re currently on a NEON promo code and cancel, you’ll also cancel your current promotion. You’ll need to wait until the end of your current promotion before you can activate this promo code.
    • You can only use one promo code at a time.
    • NEON services will automatically end 12 months after the day the NEON services were activated.  If you want to continue NEON after 12 months, you will need to re-activate NEON directly through the NEON website(neontv.co.nz).
    • The promo code is for single use only and you cannot transfer your promo code to anyone else.

    Using NEON

    • Using NEON to stream videos will use data, and you will use any data entitlements available under your eligible Broadband plan.

    Changes to the NEON service

    • If Sky cancels or materially alters the NEON Service we may no longer be able to provide this NEON offer to you.

    General

    • This is not available in conjunction with any other NEON promotional offers.
    • Sky NEON Terms and Conditions apply.
    •  
    10Mbps 1Mbps
    ADSL
    pic
    Unlimited data
    12 months
    contract
    from Free
    first 3 mths then $94.99
    select
  • 200Mbps 20Mbps
    Cable
    100GB data
    24 months
    contract
    from $79.99 select
  • 10Mbps 1Mbps
    ADSL
    100GB data
    24 months
    contract
    from $69.99 select
  • 36Mbps 10Mbps
    4G
    60GB data
    No contract
    contract
    from $49.99 select
Vodafone Broadband
5.2

total

  • Reliability 6.1

  • Speed 5.7

  • Support 4.1

  • Features 5.4

  • Value 4.8

Average from 208 reviews

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

    31 May

    Naked Broadband

    If you’re after a reasonably cheap, simple broadband plan, have you considered going naked?

    8 January

    SPOTLIGHT: Vodafone Broadband

    Here in the third of our SPOTLIGHT series we have outlined the best Vodafone Broadband Deals and some of the key Vodafone Broadband features and benefits.

    16 October

    Vodafone Internet TV is here

    Vodafone internet TV has been unveiled today.

    12 September

    Need a new NZ email provider?

    Looking for an email provider in NZ?  We break down the different NZ email providers and highlight the best free email accounts in the New Zealand market.  If you need a new email address this article will help.

    12 September

    ADSL broadband speed report September 2017

    We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same?  According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.  

Vodafone Broadband
5.2

total

  • Reliability 6.1

  • Speed 5.7

  • Support 4.1

  • Features 5.4

  • Value 4.8

Average from 208 reviews

Alison Holmes 13th November 2018

4.2
Reliability
5
Speed
2
Support
5
Features
3
Value
6

Not bad overall

Pros:

Quite good plans

Cons:

Not very fast at the best of times. Buffers a lot. Slows down and drops off for no reason at times

Hitesh28th October 2018

4.8
Reliability
4
Speed
4
Support
1
Features
5
Value
10

Not satisfied with vodafone that's why leaving and switching to my republic

Pros:

No advantage

Cons:

Too expensive
Poor customer service
Bad speed

Neil Saunders19th October 2018

5.8
Reliability
7
Speed
6
Support
5
Features
6
Value
5

When trying to change to a different plan, after 12 years with same provider, I hag T.V. cut off with no warning, and no assistance from Vodafone to re-instate situation.

Richard Barrington19th October 2018

1.8
Reliability
3
Speed
3
Support
1
Features
1
Value
1

I have found all aspects of Vodafone very poor, speeds have been erratic and nowhere near what they promise; Support is extremely difficult with English not being the first language of most of the support staff. I am hoping for a better experience

Mike Bedford18th October 2018

4.0
Reliability
4
Speed
3
Support
5
Features
5
Value
3

This was a VDSL connection. During the past year speeds have slowed to the point of being useless, forcing me to use my phone (2 Degrees ) as a hotspot to continue working or to stream anything. Vodafone could have upgraded the connection but didn't, meaning that it was poor value for money.

Cons:

Indifferent to existing customers.

Christine Velleman6th October 2018

5.4
Reliability
7
Speed
5
Support
4
Features
6
Value
5

I was with Ihug and was swept up into vodaphone when they took over. They were ok to begin with but the service and assistance they could give was always less than great. Over time they have just gotten worse and more and more costly. I do not have the option of fibre and $95 for 80gb is rather exorbitant these days.

Pros:

Service department in new zealand

Cons:

Cost, lack of services (eg no email but still paying for it)

Rob Cummins2nd October 2018

7.0
Reliability
10
Speed
8
Support
7
Features
4
Value
6

When we signed up for fiber with Vodafon, we received a new modem for the old copper.
It seems that every one is doing all sorts of deals to get new customers, but nothing to keep there existing ones?

Pros:

With the copper we had no problem with speed or reliability so never had any issues with Vodafone.

melinda1st October 2018

8.4
Reliability
10
Speed
9
Support
9
Features
7
Value
7

Long-term customer leaving Vodafone as they only offer Fibre signup deals to NEW customers.

No complaints about the service, but one gets punished for loyalty these days

Pros:

reliable, good service.

Cons:

only offering deals for new customers.

Andy Pringle29th September 2018

6.0
Reliability
6
Speed
6
Support
7
Features
6
Value
5

NIL

Pros:

NIL

Cons:

Sky freezes regularly

J Song27th September 2018

2.6
Reliability
1
Speed
4
Support
1
Features
4
Value
3

Worst customer service and problem shooting procedure.
I was paying for someone else's bill for 6 months as my direct debit was registered to another person's account. I had to repeat myself to explain what was wrong to 5 different people, being transferred over and over again. I always need to give myself an hour+ to talk to the customer service team on the phone. Eventually took me a week to finally talk to someone who knows what went wrong and can get the money refunded.

Requested for cessation of account and direct debit, still took money out from my bank account after it was suppose to be cancelled.
Not going back to vodafone ever again, cancelled all my accounts from the company.
...read more

Pros:

Nothing that I can recall to make my experience with vodafone better.

Cons:

Burdensome procedure for complaints

Shown 10 reviews (1-10) out of 208 reviews
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