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Vodafone Broadband

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Vodafone Broadband
5.2

total

  • Reliability 6.0

  • Speed 5.7

  • Support 4.3

  • Features 5.3

  • Value 4.7

Average from 86 reviews

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Vodafone Broadband
5.2

total

  • Reliability 6.0

  • Speed 5.7

  • Support 4.3

  • Features 5.3

  • Value 4.7

Average from 86 reviews

Lindsay Lorden16th October 2017

9.4
Reliability
9
Speed
10
Support
9
Features
9
Value
10

Costs using the cable are cheaper than any of the "same speed" UFB plans available in our area.

Pros:

The cable pricing we have includes the ol' landline, and 200Mbps download speed.

Cons:

UFB pricing comparisons we've made would only include the ol' landline for extra cost.

richard westerman14th October 2017

5.0
Reliability
7
Speed
7
Support
3
Features
3
Value
5

Removal of email is a backwards move by vodafone. because of this we will take all our boradband services to another company. The looser is vodafone with an extimated 100000-200000 subcribers being effected if 20% leave this would be a big loss to them.

Cons:

Removal of email is a backwards move by vodafone. because of this we will take all our boradband services to another company. The looser is vodafone with an extimated 100000-200000 subcribers being effected if 20% leave this would be a big loss to them. ...read more

Carla11th October 2017

4.6
Reliability
5
Speed
3
Support
5
Features
5
Value
5

Lots of struggle with speed

Brennan8th October 2017

5.4
Reliability
8
Speed
6
Support
6
Features
2
Value
5

Cutting e-mail was the final straw, which was followed by the insult of increasing costs unless I signed into a 24mth contract. The shoddy communication - the media told me first about the e-mail, lack of consultation, arrogance and shitty options completed the abysmal picture

Pros:

lack of issues if I knuckled under and let them screw me

Cons:

Hate being shafted, don't want my e-mail being data mined by US corp[orate and who knows else. Arrogance

Gill8th October 2017

7.6
Reliability
9
Speed
9
Support
7
Features
7
Value
6

I have been renting and not had a Broadband provider myself for the last six months. I was with Vodafone primarily because my options were limited in the rural location I came from and my mobile is with Vodafone.

Pros:

They have an 'always connected' service that I found very useful. While you are waiting for a connection, they provide free unlimited mobile data.

Cons:

Call wait times to Customer Service has always been an issue.

Faye25th September 2017

5.4
Reliability
4
Speed
7
Support
5
Features
7
Value
4

Vodafone boardband was no longer working for me they cut me of when I had paid them and ask for more money to get put back on


Pros:

None

Cons:

Vodafone board is no longer for me

Ross21st September 2017

5.4
Reliability
5
Speed
4
Support
7
Features
6
Value
5

We have found unlimited fibre for the same price as the VDSL plan we were on.

Cons:

Vodafone speed was erratic and dropped away for no apparent reason.

Graeme Ferrier20th September 2017

7.8
Reliability
9
Speed
9
Support
7
Features
7
Value
7

I haven't needed any support as yet so can't comment.
I don't need or use extra features of any consequence apart from the landline - No problems there.
Don't know about value as this is the first time I have seen comparisons for my address.

Pros:

Vodafone was my existing provider, so no dramas with switching to UFB and only $1/month change in monthly bill.

Cons:

Chorus haven't been to remove the old copper wire connection

Cassandra 16th September 2017

5.0
Reliability
6
Speed
6
Support
6
Features
5
Value
2

After being with them for many years they were unable and unwilling to match the offer I found on here

Kate Smith16th September 2017

6.6
Reliability
8
Speed
8
Support
5
Features
7
Value
5

Main complaint about Vodafone is that if there is a problem it takes forever to get support on the phone

Pros:

Cable is the best and fastest available connection in my area pending the eventual roll out of fibre

Cons:

Clunky support

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