Average from 59 reviews
Vodafone Broadband is one of the biggest broadband providers in New Zealand.
Vodafone has a range of different Vodafone broadband plans available including some plans for Vodafone Ultrafast Fibre Broadband and Vodafone broadband packages with different data limits and variable speeds.
Vodafone offers all types of broadband connection: Vodafone Fibre, Vodafone VDSL and Vodafone ADSL dependant on what is available in your broadband region.
Vodafone Standard Broadband is a what they describe as a fast reliable ADSL broadband throughout New Zealand whilst Vodafone VDSL Broadband is 3x faster than standard Vodafone ADSL broadband.
The other Vodafone broadband connection that they have available is Vodafone Ultra Fast Broadband which has speeds of up to 200Mbps, although this is only available in parts of New Zealand where the Ultra Fast Fibre broadband network has been completed. You can use Broadband Compare to see if Vodafone Fibre Broadband is available at your address.
Vodafone often offers Vodafone promo codes or Vodafone discount offers for new customers so be sure to compare all Vodafone broadband plans on Broadband Compare to find the best Vodafone broadband deal available.
The latest TrueNet reports show Vodafone with a strong decline during the day and into the evening, in stark contrast to all other ISP results on any fixed line technology.
Internet providers in New Zealand offer different connection options to broadband subscribers. These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.
August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
Average from 59 reviews
Sharon15th June 2017
Definitely wouldn't recommend. Every customer service rep I dealt with gave different stories. Spent 6 weeks battling with lost internet - very time consuming, very frustrating.
Data on mobile when internet down.
Customer service and reliability.
Kay12th June 2017
so sick of the substandard broadband we have access to in Raumati
mark albiston10th June 2017
vodafone's unreliable and a bit useless all round...
Niko7th June 2017
Worst customer service in New zealand for any telco related company. Most of the staff have minimal knowledge of the job required and read off a scripted card for every issue. If your issue needs to get escalated you will have to wait another 30 mins to hear the same scripted responses.
okay service speedwise/setup
worst customer service ever!!!
Kelly1st June 2017
We have VDSL most of the time it's like dial-up! Constantly dropping off the network.
Helen Simonsen30th May 2017
I have been paying far too much for minimal usage and cannot access MyVodafone. Help has not been good.
John29th May 2017
Currently haven't moved as my choice of Stuff wanted credit card payment or direct debit. I am not prepared to do either, so still looking.
Vodafone promised to come back to me as my contract ended but still no contact and I have even reminded them
peter28th May 2017
Generally satisfactory, but when I hit a problem, most unsatisfactory ( no work order number, long delays,new person with every call, resulting in constant repetition of my problem).
Poor problem solving
Dayna27th May 2017
Have Vodafone unlimited ADSL broadband service/no home phone, was on 1 year contract period, which has recently expired. Would like to be offered a great deal based on review of account & usage but contact so far has been vodafone sales people calling me at work, trying to up-sell me into fibre plans with a contract period. Would like to receive other options based on our usage/needs & pricing/deals offered to us as valued existing customers.
Service is fine for our usage & service is reliable in our area + we receive $10/month discount with mobile on account with Vodafone. Free Neon subscription with contract
Don't feel existing customers are offered deals or incentives once signed on + given you are locked into contract period on signup Vodafone still seems pricey for standard adsl. vdsl service not available as stops just ...read more
Frank Veacock25th May 2017
got neon for free