Vodafone Broadband

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  • Special offer
    Ultimate Home Fibre
    3mths free Broadband + Vodafone TV
    Special

    3 months free Unlimited Broadband and Vodafone TV Intro when you switch to our Ultimate Home fibre or FibreX** plan on a ...

    3 months free Unlimited Broadband and Vodafone TV Intro when you switch to our Ultimate Home fibre or FibreX** plan on a 12 month term plus get a $50 Prezzy card if you switch online today. Terms apply. 

    Read more
    3 mths FREE

    3 months free Unlimited Broadband and Vodafone TV Intro when you switch to our Ultimate Home fibre or FibreX** plan on a ...

    3 months free Unlimited Broadband and Vodafone TV Intro when you switch to our Ultimate Home fibre or FibreX** plan on a 12 month term plus get a $50 Prezzy card if you switch online today. Terms apply. 

    Read more
    Terms and Conditions apply. Please read them carefully.

    3 Months Free

    • Offer available to new Vodafone customers who sign up to an eligible Unlimited ADSL, VDSL, Fibre or FibreX Broadband plan on a 12 or 24 month term.
    • Smart Connect plan is not available with Fibre 200, Fibre Max or FibreX Max.
    • The 3 months free is applied when your broadband becomes active with Vodafone and will show on your first or second bill.
    • If you leave Vodafone Broadband within 12 or 24 months of joining, the 3 month free will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term.
    • This offer is not available in conjunction with any other offers.
    • Offer available for a limited time.
    • Your monthly price includes your base monthly fee for your broadband plus a 99c telecommunications levy contribution.
    • Unlimited broadband is for residential use only.
    • Offer includes a modem and standard broadband connection on Fibre, VDSL, ADSL, and FibreX plans. $14.95 modem postage and handling charge applies. Terms apply, see terms for ADSL, VDSL, and Fibre here . Cable and FibreX customers will receive free use of a modem for the duration of their services and a free standard broadband connection and wiring. See FibreX and Cable modem and connection offer terms here.
    • There is a charge of $10 per month to add a home phone.
    • On Account mobile customers on eligible plans get an additional $10 discount per month.
    • $199 early termination fee applies for 12 month term contracts.
    • $299 early termination fee applies for 24 month contracts.
    • Broadband not available everywhere, see what you can get.
    • Consumer Terms and Residential Broadband, TV and Fixed Line terms apply.
    • You can download the My Vodafone app to easily check your data, mins and TXT usage any time.

    $50 Prezzy card online only offer terms and conditions

    • Offer available to new Vodafone customers who sign up to an eligible 12 or 24 month term Smart Connect or Ultimate Home broadband plan online only. 
    • We’ll send your Prezzy card to you after your Broadband connection is activated.
    • Your Prezzy card will be sent to the hardware (modem) delivery address you specify when you sign up online.
    • When you receive your Prezzy card in the mail, it will be locked & you must unlock your card before you can use it. Call 0800 450 509 or visit prezzycard.co.nz/how-it-works/ to unlock your card.
    • Prezzy card terms and conditions apply.

    NEON with Ultimate Home

    • With the Ultimate Home broadband plan 12 months NEON is included in the package. This offer is available from 19th October onwards.
    • You must activate your promo code within 60 days of receiving the activation email.
    • Vodafone will send all eligible broadband customers an email with a unique NEON promo code within 6-10 working days of the connection of their Broadband service. 
    • If you leave Vodafone while you are receiving your promotional NEON offer, your NEON will be cancelled.

    Activating your Promo Code

    • To activate NEON services, go to NEON neontv.co.nz/signup and enter your details and promo code.
    • If you are an existing NEON customer you need to cancel your current NEON subscription and wait until your subscription has completely finished before you can redeem your promo code.
    • If you’re currently on a NEON promo code and cancel, you’ll also cancel your current promotion. You’ll need to wait until the end of your current promotion before you can activate this promo code.
    • You can only use one promo code at a time.
    • NEON services will automatically end 12 months after the day the NEON services were activated.  If you want to continue NEON after 12 months, you will need to re-activate NEON directly through the NEON website(neontv.co.nz).
    • The promo code is for single use only and you cannot transfer your promo code to anyone else.

    Using NEON

    • Using NEON to stream videos will use data, and you will use any data entitlements available under your eligible Broadband plan.

    Changes to the NEON service

    • If Sky cancels or materially alters the NEON Service we may no longer be able to provide this NEON offer to you.

    General

    • This is not available in conjunction with any other NEON promotional offers.
    • Sky NEON Terms and Conditions apply.
    •  
    3 mths FREE
    100Mbps 20Mbps
    Fibre
    pic
    Unlimited data
    12 months
    contract
    from Free
    first 3 mths then $94.99
    select
  • Special offer
    Smart Connect Fibre
    Vodafone Online Chat Support Only
    Special

    Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month t ...

    Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month term

    Read more
    3 mths FREE

    3 Months free Unlimited Broadband when you switch to Vodafone on Smart Connect plan. Online chat support. Vodafone Ultra ...

    3 Months free Unlimited Broadband when you switch to Vodafone on Smart Connect plan. Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month term

    Read more
    3 mths FREE
    100Mbps 20Mbps
    Fibre
    pic
    Unlimited data
    24 months
    contract
    from Free
    first 3 mths then $119.99
    select
  • Special offer
    Ultimate Home Fibre X
    3mths free Broadband + Vodafone TV
    Special

    3 months free Unlimited Broadband and Vodafone TV Intro when you switch to our Ultimate Home fibre or FibreX** plan on a ...

    3 months free Unlimited Broadband and Vodafone TV Intro when you switch to our Ultimate Home fibre or FibreX** plan on a 12 month term plus get a $50 Prezzy card if you switch online today. Terms apply. 

    Read more
    3 mths FREE

    3 months free Unlimited Broadband and Vodafone TV Intro when you switch to our Ultimate Home fibre or FibreX** plan on a ...

    3 months free Unlimited Broadband and Vodafone TV Intro when you switch to our Ultimate Home fibre or FibreX** plan on a 12 month term plus get a $50 Prezzy card if you switch online today. Terms apply. 

    Read more
    Terms and Conditions apply. Please read them carefully.

    3 Months Free

    • Offer available to new Vodafone customers who sign up to an eligible Unlimited ADSL, VDSL, Fibre or FibreX Broadband plan on a 12 or 24 month term.
    • Smart Connect plan is not available with Fibre 200, Fibre Max or FibreX Max.
    • The 3 months free is applied when your broadband becomes active with Vodafone and will show on your first or second bill.
    • If you leave Vodafone Broadband within 12 or 24 months of joining, the 3 month free will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term.
    • This offer is not available in conjunction with any other offers.
    • Offer available for a limited time.
    • Your monthly price includes your base monthly fee for your broadband plus a 99c telecommunications levy contribution.
    • Unlimited broadband is for residential use only.
    • Offer includes a modem and standard broadband connection on Fibre, VDSL, ADSL, and FibreX plans. $14.95 modem postage and handling charge applies. Terms apply, see terms for ADSL, VDSL, and Fibre here . Cable and FibreX customers will receive free use of a modem for the duration of their services and a free standard broadband connection and wiring. See FibreX and Cable modem and connection offer terms here.
    • There is a charge of $10 per month to add a home phone.
    • On Account mobile customers on eligible plans get an additional $10 discount per month.
    • $199 early termination fee applies for 12 month term contracts.
    • $299 early termination fee applies for 24 month contracts.
    • Broadband not available everywhere, see what you can get.
    • Consumer Terms and Residential Broadband, TV and Fixed Line terms apply.
    • You can download the My Vodafone app to easily check your data, mins and TXT usage any time.

    $50 Prezzy card online only offer terms and conditions

    • Offer available to new Vodafone customers who sign up to an eligible 12 or 24 month term Smart Connect or Ultimate Home broadband plan online only. 
    • We’ll send your Prezzy card to you after your Broadband connection is activated.
    • Your Prezzy card will be sent to the hardware (modem) delivery address you specify when you sign up online.
    • When you receive your Prezzy card in the mail, it will be locked & you must unlock your card before you can use it. Call 0800 450 509 or visit prezzycard.co.nz/how-it-works/ to unlock your card.
    • Prezzy card terms and conditions apply.

    NEON with Ultimate Home

    • With the Ultimate Home broadband plan 12 months NEON is included in the package. This offer is available from 19th October onwards.
    • You must activate your promo code within 60 days of receiving the activation email.
    • Vodafone will send all eligible broadband customers an email with a unique NEON promo code within 6-10 working days of the connection of their Broadband service. 
    • If you leave Vodafone while you are receiving your promotional NEON offer, your NEON will be cancelled.

    Activating your Promo Code

    • To activate NEON services, go to NEON neontv.co.nz/signup and enter your details and promo code.
    • If you are an existing NEON customer you need to cancel your current NEON subscription and wait until your subscription has completely finished before you can redeem your promo code.
    • If you’re currently on a NEON promo code and cancel, you’ll also cancel your current promotion. You’ll need to wait until the end of your current promotion before you can activate this promo code.
    • You can only use one promo code at a time.
    • NEON services will automatically end 12 months after the day the NEON services were activated.  If you want to continue NEON after 12 months, you will need to re-activate NEON directly through the NEON website(neontv.co.nz).
    • The promo code is for single use only and you cannot transfer your promo code to anyone else.

    Using NEON

    • Using NEON to stream videos will use data, and you will use any data entitlements available under your eligible Broadband plan.

    Changes to the NEON service

    • If Sky cancels or materially alters the NEON Service we may no longer be able to provide this NEON offer to you.

    General

    • This is not available in conjunction with any other NEON promotional offers.
    • Sky NEON Terms and Conditions apply.

     

    3 mths FREE
    200Mbps 20Mbps
    Cable
    pic
    Unlimited data
    12 months
    contract
    from Free
    first 3 mths then $94.99
    select
  • Special offer
    Smart Connect FibreX
    Vodafone Online Chat Support Only
    Special

    3 Months free Unlimited Broadband when you switch to Vodafone on 200/20mbps FibreX Smart Connect plan only. Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month term

    200Mbps 20Mbps
    Cable
    pic
    Unlimited data
    24 months
    contract
    from Free
    first 3 mths then $79.99
    select
  • Special offer
    Ultimate Home VDSL
    3mths free Broadband + Vodafone TV Intro
    Special

    3 months free Unlimited Broadband and Vodafone TV Intro when you switch to our Ultimate Home ADSL or VDSL plan on a 12 month term plus get a $50 Prezzy card if you switch online today. Terms apply. 

    Terms and Conditions apply. Please read them carefully.

    3 Months Free

    • Offer available to new Vodafone customers who sign up to an eligible Unlimited ADSL, VDSL, Fibre or FibreX Broadband plan on a 12 or 24 month term.
    • Smart Connect plan is not available with Fibre 200, Fibre Max or FibreX Max.
    • The 3 months free is applied when your broadband becomes active with Vodafone and will show on your first or second bill.
    • If you leave Vodafone Broadband within 12 or 24 months of joining, the 3 month free will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term.
    • This offer is not available in conjunction with any other offers.
    • Offer available for a limited time.
    • Your monthly price includes your base monthly fee for your broadband plus a 99c telecommunications levy contribution.
    • Unlimited broadband is for residential use only.
    • Offer includes a modem and standard broadband connection on Fibre, VDSL, ADSL, and FibreX plans. $14.95 modem postage and handling charge applies. Terms apply, see terms for ADSL, VDSL, and Fibre here . Cable and FibreX customers will receive free use of a modem for the duration of their services and a free standard broadband connection and wiring. See FibreX and Cable modem and connection offer terms here.
    • There is a charge of $10 per month to add a home phone.
    • On Account mobile customers on eligible plans get an additional $10 discount per month.
    • $199 early termination fee applies for 12 month term contracts.
    • $299 early termination fee applies for 24 month contracts.
    • Broadband not available everywhere, see what you can get.
    • Consumer Terms and Residential Broadband, TV and Fixed Line terms apply.
    • You can download the My Vodafone app to easily check your data, mins and TXT usage any time.

    $50 Prezzy card online only offer terms and conditions

    • Offer available to new Vodafone customers who sign up to an eligible 12 or 24 month term Smart Connect or Ultimate Home broadband plan online only. 
    • We’ll send your Prezzy card to you after your Broadband connection is activated.
    • Your Prezzy card will be sent to the hardware (modem) delivery address you specify when you sign up online.
    • When you receive your Prezzy card in the mail, it will be locked & you must unlock your card before you can use it. Call 0800 450 509 or visit prezzycard.co.nz/how-it-works/ to unlock your card.
    • Prezzy card terms and conditions apply.
    50Mbps 10Mbps
    VDSL
    pic
    Unlimited data
    12 months
    contract
    from Free
    first 3 mths then $94.99
    select
  • 100Mbps 20Mbps
    Fibre
    100GB data
    24 months
    contract
    from $69.99 select
  • Special offer
    Smart Connect VDSL
    Vodafone Online Chat Support Only
    Special

    Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month t ...

    Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month term

    Read more
    3 mths FREE

    3 Months free Unlimited Broadband when you switch to Vodafone on Smart Connect plan. Online chat support. Vodafone Ultra ...

    3 Months free Unlimited Broadband when you switch to Vodafone on Smart Connect plan. Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month term

    Read more
    Terms and Conditions apply. Please read them carefully.
    • Offer available to new Vodafone customers who sign up to an eligible Unlimited ADSL, VDSL, Fibre or FibreX Broadband plan on a 12 or 24 month term.
    • Smart Connect plan is not available with Fibre 200, Fibre Max or FibreX Max.
    • The 3 months free is applied when your broadband becomes active with Vodafone and will show on your first or second bill.
    • If you leave Vodafone Broadband within 12 or 24 months of joining, the 3 month free will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term.
    • This offer is not available in conjunction with any other offers.
    • Offer available for a limited time.
    • Your monthly price includes your base monthly fee for your broadband plus a 99c telecommunications levy contribution.
    • Unlimited broadband is for residential use only.
    • Offer includes a modem and standard broadband connection on Fibre, VDSL, ADSL, and FibreX plans. $14.95 modem postage and handling charge applies. Terms apply, see terms for ADSL, VDSL, and Fibre here . Cable and FibreX customers will receive free use of a modem for the duration of their services and a free standard broadband connection and wiring. See FibreX and Cable modem and connection offer terms here.
    • There is a charge of $10 per month to add a home phone.
    • On Account mobile customers on eligible plans get an additional $10 discount per month.
    • $199 early termination fee applies for 12 month term contracts.
    • $299 early termination fee applies for 24 month contracts.
    • Broadband not available everywhere, see what you can get.
    • Consumer Terms and Residential Broadband, TV and Fixed Line terms apply.
    • You can download the My Vodafone app to easily check your data, mins and TXT usage any time.
    3 mths FREE
    50Mbps 10Mbps
    VDSL
    pic
    Unlimited data
    24 months
    contract
    from Free
    first 3 mths then $79.99
    select
  • Special offer
    Smart Connect ADSL
    Vodafone Online Chat Support Only
    Special

    Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month t ...

    Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month term

    Read more
    3 mths FREE

    3 Months free Unlimited Broadband when you switch to Vodafone on Smart Connect plan. Online chat support. Vodafone Ultra ...

    3 Months free Unlimited Broadband when you switch to Vodafone on Smart Connect plan. Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month term

    Read more
    Terms and Conditions apply. Please read them carefully.
    • Offer available to new Vodafone customers who sign up to an eligible Unlimited ADSL, VDSL, Fibre or FibreX Broadband plan on a 12 or 24 month term.
    • Smart Connect plan is not available with Fibre 200, Fibre Max or FibreX Max.
    • The 3 months free is applied when your broadband becomes active with Vodafone and will show on your first or second bill.
    • If you leave Vodafone Broadband within 12 or 24 months of joining, the 3 month free will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term.
    • This offer is not available in conjunction with any other offers.
    • Offer available for a limited time.
    • Your monthly price includes your base monthly fee for your broadband plus a 99c telecommunications levy contribution.
    • Unlimited broadband is for residential use only.
    • Offer includes a modem and standard broadband connection on Fibre, VDSL, ADSL, and FibreX plans. $14.95 modem postage and handling charge applies. Terms apply, see terms for ADSL, VDSL, and Fibre here . Cable and FibreX customers will receive free use of a modem for the duration of their services and a free standard broadband connection and wiring. See FibreX and Cable modem and connection offer terms here.
    • There is a charge of $10 per month to add a home phone.
    • On Account mobile customers on eligible plans get an additional $10 discount per month.
    • $199 early termination fee applies for 12 month term contracts.
    • $299 early termination fee applies for 24 month contracts.
    • Broadband not available everywhere, see what you can get.
    • Consumer Terms and Residential Broadband, TV and Fixed Line terms apply.
    • You can download the My Vodafone app to easily check your data, mins and TXT usage any time.
    3 mths FREE
    10Mbps 1Mbps
    ADSL
    pic
    Unlimited data
    24 months
    contract
    from Free
    first 3 mths then $79.99
    select
  • 50Mbps 10Mbps
    VDSL
    100GB data
    24 months
    contract
    from $69.99 select
  • Special offer
    Ultimate Home ADSL
    3mths free Broadband + Vodafone TV Intro
    Special

    3 months free Unlimited Broadband and Vodafone TV Intro when you switch to our Ultimate Home ADSL or VDSL plan on a 12 month term plus get a $50 Prezzy card if you switch online today. Terms apply. 

    Terms and Conditions apply. Please read them carefully.

    3 Months Free

    • Offer available to new Vodafone customers who sign up to an eligible Unlimited ADSL, VDSL, Fibre or FibreX Broadband plan on a 12 or 24 month term.
    • Smart Connect plan is not available with Fibre 200, Fibre Max or FibreX Max.
    • The 3 months free is applied when your broadband becomes active with Vodafone and will show on your first or second bill.
    • If you leave Vodafone Broadband within 12 or 24 months of joining, the 3 month free will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term.
    • This offer is not available in conjunction with any other offers.
    • Offer available for a limited time.
    • Your monthly price includes your base monthly fee for your broadband plus a 99c telecommunications levy contribution.
    • Unlimited broadband is for residential use only.
    • Offer includes a modem and standard broadband connection on Fibre, VDSL, ADSL, and FibreX plans. $14.95 modem postage and handling charge applies. Terms apply, see terms for ADSL, VDSL, and Fibre here . Cable and FibreX customers will receive free use of a modem for the duration of their services and a free standard broadband connection and wiring. See FibreX and Cable modem and connection offer terms here.
    • There is a charge of $10 per month to add a home phone.
    • On Account mobile customers on eligible plans get an additional $10 discount per month.
    • $199 early termination fee applies for 12 month term contracts.
    • $299 early termination fee applies for 24 month contracts.
    • Broadband not available everywhere, see what you can get.
    • Consumer Terms and Residential Broadband, TV and Fixed Line terms apply.
    • You can download the My Vodafone app to easily check your data, mins and TXT usage any time.

    $50 Prezzy card online only offer terms and conditions

    • Offer available to new Vodafone customers who sign up to an eligible 12 or 24 month term Smart Connect or Ultimate Home broadband plan online only. 
    • We’ll send your Prezzy card to you after your Broadband connection is activated.
    • Your Prezzy card will be sent to the hardware (modem) delivery address you specify when you sign up online.
    • When you receive your Prezzy card in the mail, it will be locked & you must unlock your card before you can use it. Call 0800 450 509 or visit prezzycard.co.nz/how-it-works/ to unlock your card.
    • Prezzy card terms and conditions apply.

    NEON with Ultimate Home

    • With the Ultimate Home broadband plan 12 months NEON is included in the package. This offer is available from 19th October onwards.
    • You must activate your promo code within 60 days of receiving the activation email.
    • Vodafone will send all eligible broadband customers an email with a unique NEON promo code within 6-10 working days of the connection of their Broadband service. 
    • If you leave Vodafone while you are receiving your promotional NEON offer, your NEON will be cancelled.

    Activating your Promo Code

    • To activate NEON services, go to NEON neontv.co.nz/signup and enter your details and promo code.
    • If you are an existing NEON customer you need to cancel your current NEON subscription and wait until your subscription has completely finished before you can redeem your promo code.
    • If you’re currently on a NEON promo code and cancel, you’ll also cancel your current promotion. You’ll need to wait until the end of your current promotion before you can activate this promo code.
    • You can only use one promo code at a time.
    • NEON services will automatically end 12 months after the day the NEON services were activated.  If you want to continue NEON after 12 months, you will need to re-activate NEON directly through the NEON website(neontv.co.nz).
    • The promo code is for single use only and you cannot transfer your promo code to anyone else.

    Using NEON

    • Using NEON to stream videos will use data, and you will use any data entitlements available under your eligible Broadband plan.

    Changes to the NEON service

    • If Sky cancels or materially alters the NEON Service we may no longer be able to provide this NEON offer to you.

    General

    • This is not available in conjunction with any other NEON promotional offers.
    • Sky NEON Terms and Conditions apply.
    •  
    10Mbps 1Mbps
    ADSL
    pic
    Unlimited data
    12 months
    contract
    from Free
    first 3 mths then $94.99
    select
  • 200Mbps 20Mbps
    Cable
    100GB data
    24 months
    contract
    from $79.99 select
  • 10Mbps 1Mbps
    ADSL
    100GB data
    24 months
    contract
    from $69.99 select
  • 36Mbps 10Mbps
    4G
    60GB data
    No contract
    contract
    from $49.99 select
Vodafone Broadband
5.3

total

  • Reliability 6.1

  • Speed 5.8

  • Support 4.2

  • Features 5.5

  • Value 4.8

Average from 192 reviews

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

    31 May

    Naked Broadband

    If you’re after a reasonably cheap, simple broadband plan, have you considered going naked?

    8 January

    SPOTLIGHT: Vodafone Broadband

    Here in the third of our SPOTLIGHT series we have outlined the best Vodafone Broadband Deals and some of the key Vodafone Broadband features and benefits.

    16 October

    Vodafone Internet TV is here

    Vodafone internet TV has been unveiled today.

    12 September

    Need a new NZ email provider?

    Looking for an email provider in NZ?  We break down the different NZ email providers and highlight the best free email accounts in the New Zealand market.  If you need a new email address this article will help.

    12 September

    ADSL broadband speed report September 2017

    We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same?  According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.  

Vodafone Broadband
5.3

total

  • Reliability 6.1

  • Speed 5.8

  • Support 4.2

  • Features 5.5

  • Value 4.8

Average from 192 reviews

Fiona Whaanga16th September 2018

6.4
Reliability
6
Speed
7
Support
7
Features
6
Value
6

Have had constant problems since moving to this house - according to Vodafone never their fault, always something else.

Paul29th August 2018

7.0
Reliability
7
Speed
7
Support
7
Features
7
Value
7

My plan concerns broadband and home phone with an additional separate plan for mobile.
I'd like them all together in one plan.

Pros:

service seems alright

Cons:

can't have broadband, home phone and mobile phone under one plan.

Craig27th August 2018

4.0
Reliability
6
Speed
6
Support
1
Features
3
Value
4

Good luck trying to cut your ties with Vodafone. After switching to another ISP and receiving a written confirmation from Vodafone that they have removed my credit card details from file, I continue to be billed for a service that they no longer provide. I am now in the process of disputing the payment with my credit card company. I will follow with intrigue the NZ Commerce Commission's court hearing against them for just such a practice.

Cons:

Top marks for unscrupulous behaviour.

mike keenahan27th August 2018

7.0
Reliability
7
Speed
7
Support
7
Features
7
Value
7

works okay, but no streaming done yet

Dale Maisey26th August 2018

7.6
Reliability
9
Speed
7
Support
7
Features
8
Value
7

When I moved into my new house Fibre was available and Vodafone was the company that made getting hooked on so much easier than anyone else. I also had a vodafone cellphone at that time so I received a $10 per month discount on my Broadband bill. Since then, everything has run really smoothly and I have not had any issues. Each business day afternoon I notice a blip in the speed which is why I have only given it a 7. My plan is unlimited data as I have a student daughter living with me and she is always streaming videos or online shopping. I am a Netflix and Lightbox fan so we use a fair chunk of data...but we don't run out. ...read more

Pros:

Unlimited data plan is good value

Cons:

None I have found in 3.5 years.

Colin Mabey13th August 2018

6.8
Reliability
7
Speed
7
Support
7
Features
4
Value
9

I had what they call fiber X which is cable based.
I have fiber installed in my house

Cons:

Vodafone has fiber X .
I want fibre

Darryl12th August 2018

6.6
Reliability
9
Speed
6
Support
6
Features
6
Value
6

Average

Pros:

Cant think of any

Cons:

Inconsitant

Adrian Claydon 12th August 2018

7.8
Reliability
9
Speed
9
Support
6
Features
7
Value
8

Seem to have a fast VDSL connection

Pros:

Fast enough for multiple devices to stream videos.

Cons:

Vodafone support not the greatest. But haven't had to contact much

PHIL11th August 2018

4.2
Reliability
5
Speed
6
Support
1
Features
6
Value
3

WIfi speed using the 'rental' router is lousy. Customer service is OK so long as you give yourself 90 mins - otherwise you won't get anything.

Pros:

Nice service support people -when you get to them

Cons:

Crap service facilities
slow router
poor value

Lee9th August 2018

2.0
Reliability
4
Speed
1
Support
1
Features
3
Value
1

Dreadful Customer Service! Called me a lier.

Pros:

Discounted sky

Cons:

My fibre contract with them was ending so a month out i contacted them to see what they could offer. For a lesser plan they wanted more $$$ then I finally had someone say that they could do same price. I said I needed time to consider they send me a txt with all the details and total cost, told me to just txt the number back when I wanted to go ahead but got no response! Ring them again and the lady i speak to this time tells me no that price is wrong, forward her the txt I receive and she still arguing with me then tells me im a lier and she is going to investigate me and that she would be back in touch by 5pm that day of course she never bothered to contact me back. Then couple of days later a guy rings me tells me best they can do is $40 more per month, told him he was dreaming as they no longer do emails and all my email addresses I had for over 20 years have gone now due to them so how they can charge more for a lesser service is beyond me. I guess they only survive due to being a large company definitley not as a result of their customer service which is appauling, they obviously go to training which states never to call anyone back. So bye bye vodafone!!! ...read more

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