Leave a review about Unlimited Internet

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Unlimited Internet

No Limits. No Contracts. Just Broadband.

Unlimited Internet has recently merged with HD.

HD NET PLANS

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 5.4
Speed 5.0
Support 4.5
Features 5.0
Value 6.0
Average from 29 reviews
Showing 26-30 of 31 items.
2017-02-27 23:06:32
Corinne 5.8
Not bad out of a terrible bunch of providers to choose from. good communicationm when chorus botched up the install howewver little support on their website. Shame no way of knowing when there are line issues when you only have internet - i.e.: no phone to phone help loine but all providers are the same.
Ridiculous that Fibre is the cheapest but not available and we pay more for a lesser service....
Pros
Better pricing than others, generall overall happy
Cons
not alot of help support on their website.... we arent all it experts when your wifi drops out regularly....
2017-02-23 09:35:06
Joel Lund 4.2
Internet runs ok usually but still jams up at peak times , Why do we still have such hopelessly slow internet ,
I lose horrific amount of time with slow internet. NOT GOOD ENOUGH . this is the 21st century so why do we still have third world internet even in affluent towns such as Wanaka
2017-02-15 01:30:48
Nicola Shaw 3.0
I joined with unlimited internet just before christmas as they have a no contract deal. Although stated on their website at join up I was unware that the property I had moved into required a $150 switch on fee. As this no longer made them the 'cheapest in town' I rang to discuss then quit the contract. I was told that a refund would be decided by the accounts team in 2 weeks when they returned and it would take 1 month to refund after that. I later queried and voiced concerns to which I had no reply at all. Finally after 6 weeks I received my refund. When switching to Flip services, they were up front and specific about the christmas blackout period and waved the chorus switch on fee. ...read more
Pros
Cons
$150 call out fee to switch on.
Higher $50 administration fee.
No communication re; service blackout period with staff who did not have the tools to help; no information as to the delay of connection; no response to my email of concerns and queries. I had hoped that a little competition in the market around no contracts would help them to excell the small NZ internet provider in making a mark for themselves within a very tight and competitive market. Extremely disappointed. But at least I finally got my money refunded. ...read more
2017-01-06 03:33:41
Richard 6.2
Switched to Unlimited from 2degrees to get more plan choice, in particular 100/100.
Pros
Good price, unlimited data cap and no term contract.
Cons
Bit slow on responding to support queries, hate their port filtering policy, and downstream speeds less than with 2degrees and pretty variable, ranging from 45Mbps to 85Mbps. 2degrees was consistently around 95Mbps.
2016-11-15 09:50:15
Kate 1.8
Terrible speed (nearly unusable) and no real help from the support, just: "Well it should be faster, let us charge you $200$ for telling you that's most probably your fault". My internet suppose to to be around 15 Mbps - it's usually around 2,5 Mbps (that varies depending on time of the day!) Uploads ~0,5 Mbps!
Pros
I would like to say it's cheap, but price is comparable to anything else on the market so I can't.
Cons
No contract.
Showing 26-30 of 31 items.
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Unlimited broadband bundle
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