Leave a review of Trustpower Internet Plans


Terms of Use and Privacy Policy apply

Trustpower Internet Plans

Best Bundled Plan 2018

Back in 2007, Trustpower Phone & Internet (then known as Kinect), began providing phone services to residential customers. The same year, we began offering services over ADSL to residential and business customers.

In 2010, we successfully implemented an ISP network and began providing internet services directly to our customers. As is the case today, our service was supported by Trustpower’s strong wholesale relationships with network companies.

In 2011, the Government committed $1.35 billion to build an Ultra Fast Broadband (UFB) network throughout New Zealand. We soon started planning to offer UFB to customers and connected our first ultra fast broadband customer in August 2012. Today, we provide over 500 customers with phone and internet services over UFB. Internet speeds range from 30 megabits to 100 megabits per second.

In 2013 we had 27,500 telecommunications customers. Over 16,000 of them were with us for their broadband service, and the number continues to grow.

As always, we strive to offer our customers quality service. We are also committed to ongoing innovation and excellence across the telecommunications sector. Trustpower is a member of the Telecom Carriers Forum (TCF).

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 5.5
Speed 5.2
Support 5.7
Features 5.1
Value 4.6
Average from 104 reviews
Showing 56-60 of 104 items.
2018-07-05 23:38:19
royden 8.6
great support,and information when needed.
good rates for broadband,unlimited usage is value.
if more internet usage is used than is calculated for unlimited then the internet is slowed down
2018-06-18 13:15:29
Andrew Jamieson 3.6
Can't help feeling they should have stuck to electic power.
Accessible on line help
Never experienced anything this slow. VDSL with dial up speeds.
2018-06-18 06:08:15
Steve 2.6
Pushy sales staff. Poor internet service. Atrocious customer service. Expect long waits on hold (30 mins+). Excessive cancellation fees. Never again and I'll actively recommend against them.
They send the bill on time.
Terrible customer service. Rude staff. Excessive fees.
2018-05-28 02:40:29
Andreas 5.6
Summary: Don't choose it.
Together with power it appears to be a cheaper choice, but as power is much more expensive than other suppliers it is no advantage in the end.
Support standard is at the lower range. Although the speed test suggests high transfer rates the reality looks different. Appears as if the gateway between Trustpower and the fibre uplink has it's limitations or gets filtered...
Steady issues with own VoIP phones - cuts out frequently. This implies they do have problems to keep the downstream rate consistent from the main gateway.
...read more
2018-05-15 01:30:26
Jason Karauria 5.2
Slow speeds for the $90 a month we paid
Cheaper if combined with their power
Pricey $90 for 50up 20down
Slow speed
Showing 56-60 of 104 items.
Best Broadband Providers 2019
Nov 18, 2019
Who are the best broadband providers for 2019?
Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.
Lady looking relaxed and happy after bundling her power and broadband
Jul 19, 2019
How to bundle your Broadband and Power
Life admin getting you down? Dealing with different providers or billing cycles for services like broadband, electricity, gas and phone are part of life. But you can streamline your life by “Bundling” your power and broadband to….
Broadband and Power Bundled Providers
Dec 19, 2017
Broadband and Power Bundled Providers
Bundled Plans for Broadband and Power phone and internet bundles are becoming much more popular.  But why?  Find out the best broadband and power bundles here
Fibre broadband speed report September 2017
Sep 11, 2017
Fibre broadband speed report September 2017
Who delivers the most consistent and fastest fibre broadband speeds in New Zealand?  This article showcases the fastest fibre broadband providers in NZ from a range of internet providers tested by Truenet.
Best Broadband Plans NZ - April 2016
Apr 21, 2016
Best Broadband Plans NZ - April 2016
    In the first of a regular monthly post on Broadband Compare we are going to be highlighting two of our broadband partners and what we believe are the leading broadband offers in the market at present.   This month is a great month for you to compare broadband plans and find the best broadband plans in NZ because these are two great offers from two fabulous NZ ISP's.  
Log in with
Sign up for free NZ Compare account
Log in with
3 Great Offers
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
Terms and Conditions apply
Get 3 months FREE broadband
On a 12-month contract
T&C's apply
Get $300 Credit and pay from just 73$/mth for Vodafone Unlimited Broadband!
Limited time only. T&C's apply