Leave a review of Trustpower Internet Plans

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Trustpower Internet Plans

Back in 2007, Trustpower Phone & Internet (then known as Kinect), began providing phone services to residential customers. The same year, we began offering services over ADSL to residential and business customers.

In 2010, we successfully implemented an ISP network and began providing internet services directly to our customers. As is the case today, our service was supported by Trustpower’s strong wholesale relationships with network companies.

In 2011, the Government committed $1.35 billion to build an Ultra Fast Broadband (UFB) network throughout New Zealand. We soon started planning to offer UFB to customers and connected our first ultra fast broadband customer in August 2012. Today, we provide over 500 customers with phone and internet services over UFB. Internet speeds range from 30 megabits to 100 megabits per second.

In 2013 we had 27,500 telecommunications customers. Over 16,000 of them were with us for their broadband service, and the number continues to grow.

As always, we strive to offer our customers quality service. We are also committed to ongoing innovation and excellence across the telecommunications sector. Trustpower is a member of the Telecom Carriers Forum (TCF).

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.3
Reliability 5.6
Speed 5.3
Support 5.9
Features 5.3
Value 4.4
Average from 126 reviews
Showing 1-5 of 126 items.
2021-07-23 08:42:46
Judith Estranna Aitken 5.0
I learned coincidentally yesterday from a Genesis rep that I was paying an unusually high charge for internet with Trustpower. Your plan was about half the cost which for someone like me on National Super was a huge difference. I have asked Trustpower a couple of times in recent years whether I could do better but never got an offer like yours! I am a expecting to be a much happier internet user!
Pros
convenience of electricity and internet and phone all on one bill
Cons
ad it ruens out, very high cost of internet - but I have also had several recommendations for Slingshot from friends
2021-07-08 09:04:00
Richard Brown 6.0
Speed always seemed slow, thought price high as had bundled with power.
2021-06-20 19:30:01
Catie 1.0
Worst service provider ever, slow internet, expensive, call centre robots expect you to fix their issues & dedicate hours of your life to them. They refuse to deliver the services advertised.
Pros
Cons
Everything. Stay away.
2021-06-08 15:50:48
John brooks 7.6
No plan to suit my needs, hardly us 20 gbs
2021-06-08 07:46:40
Virginia Jones 8.4
I am currently looking to change from current provider but only due to internet charges all other aspects of their service I am completely happy with.
Pros
Their Customer Service is 100%
Cons
Internet service charges are one of the highest
Showing 1-5 of 126 items.
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3 Great Offers
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$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply
Sweet! 6 months HALF PRICE Unlimited Broadband!
Pay only $42.50/month for the first 6 months when you sign up for a year
Sweet! 6 months HALF PRICE Unlimited Broadband!
Pay only $42.50/month for the first 6 months when you sign up for a year
Exclusive Offer - EXPIRES SOON!
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer - EXPIRES SOON!
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
T&C's apply