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Trustpower Internet Plans

Best Bundled Plan 2018

Back in 2007, Trustpower Phone & Internet (then known as Kinect), began providing phone services to residential customers. The same year, we began offering services over ADSL to residential and business customers.

In 2010, we successfully implemented an ISP network and began providing internet services directly to our customers. As is the case today, our service was supported by Trustpower’s strong wholesale relationships with network companies.

In 2011, the Government committed $1.35 billion to build an Ultra Fast Broadband (UFB) network throughout New Zealand. We soon started planning to offer UFB to customers and connected our first ultra fast broadband customer in August 2012. Today, we provide over 500 customers with phone and internet services over UFB. Internet speeds range from 30 megabits to 100 megabits per second.

In 2013 we had 27,500 telecommunications customers. Over 16,000 of them were with us for their broadband service, and the number continues to grow.

As always, we strive to offer our customers quality service. We are also committed to ongoing innovation and excellence across the telecommunications sector. Trustpower is a member of the Telecom Carriers Forum (TCF).

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 5.5
Speed 5.2
Support 5.7
Features 5.2
Value 4.6
Average from 106 reviews
Showing 21-25 of 106 items.
2019-07-03 22:32:30
Nads 2.0
Terrible internet, slow most of the time and it switches on and off multiple times a day
2019-06-25 08:03:35
Natalie 2.4
Constantly being charged different amounts. Constant lagging and when they did finally get it more like fibre then dial up, when I asked for a refund for paying for a speed they addmitted that they hadnt been giving me what I paid for, they didn't want to refund me cause they felt i should have complained more! I did get a refund, but I am constantly going through this. I haven't been in a contract for awhile yet they still dont seem to care about keeping me as a customer. Sad for the few great staff you come across as their managers don't seem to be very customer focussed and won't ever get back to me.
I'm moving soon, who should to change to I wondered, it would be stupid to stay with this terrible service
...read more
Occasionally you get gteat staff who want to help but say their hands are tied
You don't get what you pay for and are constantly being charged differently
2019-05-10 18:07:48
Naomi 4.2
Would not go with them again if you paid me! Rip off
They supply
If you are 2 days late they cut your services without a friendly reminder then they charge to reinstate the internet! They are the least customer focused supplier I have ever dealt with.
2019-05-02 16:06:32
don walker 7.0
slow sending accounts ,we cannot believe we use as much power as we are billed for.
high speed fibre seems quite slow at most times
2019-04-28 22:32:11
Jamin Gibson 5.0
This was a good provider until I changed energy companies, then they just increased the price, and I feel like if I'm going to pay that kind of money for broadband I might as well get superfast rather than standard speeds and reliability.
Showing 21-25 of 106 items.
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Nov 18, 2019
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Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.
Lady looking relaxed and happy after bundling her power and broadband
Jul 19, 2019
How to bundle your Broadband and Power
Life admin getting you down? Dealing with different providers or billing cycles for services like broadband, electricity, gas and phone are part of life. But you can streamline your life by “Bundling” your power and broadband to….
Broadband and Power Bundled Providers
Dec 19, 2017
Broadband and Power Bundled Providers
Bundled Plans for Broadband and Power phone and internet bundles are becoming much more popular.  But why?  Find out the best broadband and power bundles here
Fibre broadband speed report September 2017
Sep 11, 2017
Fibre broadband speed report September 2017
Who delivers the most consistent and fastest fibre broadband speeds in New Zealand?  This article showcases the fastest fibre broadband providers in NZ from a range of internet providers tested by Truenet.
Best Broadband Plans NZ - April 2016
Apr 21, 2016
Best Broadband Plans NZ - April 2016
    In the first of a regular monthly post on Broadband Compare we are going to be highlighting two of our broadband partners and what we believe are the leading broadband offers in the market at present.   This month is a great month for you to compare broadband plans and find the best broadband plans in NZ because these are two great offers from two fabulous NZ ISP's.  
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3 Great Offers
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
Terms and Conditions apply
Unlimited Broadband from just $69/mth
Plus FREE Amazon Prime Video
and Prime Gaming for a year!*
Limited-time offer. T&C's apply
Get $300 Credit and pay from 73$/mth for Vodafone Unlimited Broadband!
Limited time only
T&C's apply