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Trustpower Internet Plans

Back in 2007, Trustpower Phone & Internet (then known as Kinect), began providing phone services to residential customers. The same year, we began offering services over ADSL to residential and business customers.

In 2010, we successfully implemented an ISP network and began providing internet services directly to our customers. As is the case today, our service was supported by Trustpower’s strong wholesale relationships with network companies.

In 2011, the Government committed $1.35 billion to build an Ultra Fast Broadband (UFB) network throughout New Zealand. We soon started planning to offer UFB to customers and connected our first ultra fast broadband customer in August 2012. Today, we provide over 500 customers with phone and internet services over UFB. Internet speeds range from 30 megabits to 100 megabits per second.

In 2013 we had 27,500 telecommunications customers. Over 16,000 of them were with us for their broadband service, and the number continues to grow.

As always, we strive to offer our customers quality service. We are also committed to ongoing innovation and excellence across the telecommunications sector. Trustpower is a member of the Telecom Carriers Forum (TCF).

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.3
Reliability 5.6
Speed 5.3
Support 5.8
Features 5.3
Value 4.5
Average from 120 reviews
Showing 11-15 of 120 items.
2020-11-12 08:00:24
Kajal Mukherjee 4.4
The Speed and Reliability had always been a concern.
2020-11-02 12:21:39
Owen Brown 5.4
We were trying to get fibre at the rental but Body Corp hadn't arranged. We are currently on VDSL and most of the time OK, but sometimes the wireless throughout the house on our phones horribly slow. We are shifting in 2 weeks so with have access to fibre at last.
All part of Power package and one bill. Trustrpower have been great to deal with.
Not a Trustpower issue but more of a Body Corp issue at the unit we were renting.
2020-10-31 16:08:59
Juliet Westbury 7.6
I was with Trustpower for years, with power too. They just got too expensive.
Happy with service. Never had a problem in 10 plus years.
2020-10-27 16:20:51
Roneel Prasad 4.2
Way overpriced. I’m saving approx $700 a year going with the same service but different supplier.
2020-10-10 21:12:04
Justin Fivaz 8.4
Was great inthe beginning, then line keep dropping. Had to get dedicated IP at extra cost. And clear line every 3 months
Showing 11-15 of 120 items.
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