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Trustpower Internet Plans

Best Bundled Plan 2018

Back in 2007, Trustpower Phone & Internet (then known as Kinect), began providing phone services to residential customers. The same year, we began offering services over ADSL to residential and business customers.

In 2010, we successfully implemented an ISP network and began providing internet services directly to our customers. As is the case today, our service was supported by Trustpower’s strong wholesale relationships with network companies.

In 2011, the Government committed $1.35 billion to build an Ultra Fast Broadband (UFB) network throughout New Zealand. We soon started planning to offer UFB to customers and connected our first ultra fast broadband customer in August 2012. Today, we provide over 500 customers with phone and internet services over UFB. Internet speeds range from 30 megabits to 100 megabits per second.

In 2013 we had 27,500 telecommunications customers. Over 16,000 of them were with us for their broadband service, and the number continues to grow.

As always, we strive to offer our customers quality service. We are also committed to ongoing innovation and excellence across the telecommunications sector. Trustpower is a member of the Telecom Carriers Forum (TCF).

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 5.5
Speed 5.2
Support 5.7
Features 5.2
Value 4.6
Average from 106 reviews
Showing 66-70 of 106 items.
2018-05-03 23:26:49
Carolyn Shalders 3.2
Had fibre installed 2 weeks ago as grandson lives with me now and he games and i was on an ADSL with which i had no issues. Since fibre has been installed i have rang Trustpower 3 times as there is issues with speed and dropping out and now after speaking to them again and resetting Netcomm Router and the Customer Services person resetting some things i can not connect at all. Cant wait 2 year contract to finish. Seems to be false advertising regarding fast internet
Power/Phone/Internet all in one.
Fibre absolute rubbish. Slower than ADSL.
2018-04-29 23:30:48
Anna 5.2
I have changed plans because I was unable to access better priced internet plans without returning my power to them which I had already moved because it was cheaper with Black Box Power.
Reliable customer service
Much more expensive than other providers
2018-04-24 00:40:51
Raewyn Shand 7.0
Trustpower was equitable as long as we had power and internet bundled. As soon as we split the bundle their internet charges skyrocketed. Then we were 'bribed' to come back to them. If they cant give us the best deals as loyal customers then don't offer incentives once we leave!!
2018-04-22 02:21:00
Frank 3.0
Paying for 100mbps and on some days getting 1.3 Mbps . Frequent total outages.
power and internet together
Hard to reach complaints. Hopeless obscurantist reasons and denial. Simply cannot be 'trusted'.
2018-04-19 12:45:58
Jonathan 2.4
I made the switch from Vodafone (who were very reliable, but just a bit too expensive) to Trustpower as I was reeled in by their $49 first year/$79 second year broadband deal. But please heed my warning: avoid Trustpower at all costs!!! Despite repeated calls to their help centre, it took them about six weeks to activate my ADSL connection - I was always flogged off with the same old "oh, it should be up and running in about three days" excuse. This was completely unacceptable, and it really does boggle the mind why it would even take that long to set up a residential broadband connection in suburban Auckland.

And don't be fooled by their seemingly low prices, because the extra cost you pay is in terms of atrocious download/upload speeds and frequent disconnections. Their electricity costs aren't the greatest either.

Suffice it to say that I terminated my broadband and electricity account with them as soon as my two year contract expired.
...read more
ΓÇó Low broadband price
ΓÇó Convenience of paying broadband and electricity in a single bill
ΓÇó Took approximately six weeks to activate my broadband connection
ΓÇó Truly horrendous broadband speeds
ΓÇó Frequent disconnections
ΓÇó Two year contract
Showing 66-70 of 106 items.
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    In the first of a regular monthly post on Broadband Compare we are going to be highlighting two of our broadband partners and what we believe are the leading broadband offers in the market at present.   This month is a great month for you to compare broadband plans and find the best broadband plans in NZ because these are two great offers from two fabulous NZ ISP's.  
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3 Great Offers
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
Terms and Conditions apply
Unlimited Broadband from just $69/mth
Plus FREE Amazon Prime Video
and Prime Gaming for a year!*
Limited-time offer. T&C's apply
Get $300 Credit and pay from 73$/mth for Vodafone Unlimited Broadband!
Limited time only
T&C's apply