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Trustpower Internet Plans

Best Bundled Plan 2018

Back in 2007, Trustpower Phone & Internet (then known as Kinect), began providing phone services to residential customers. The same year, we began offering services over ADSL to residential and business customers.

In 2010, we successfully implemented an ISP network and began providing internet services directly to our customers. As is the case today, our service was supported by Trustpower’s strong wholesale relationships with network companies.

In 2011, the Government committed $1.35 billion to build an Ultra Fast Broadband (UFB) network throughout New Zealand. We soon started planning to offer UFB to customers and connected our first ultra fast broadband customer in August 2012. Today, we provide over 500 customers with phone and internet services over UFB. Internet speeds range from 30 megabits to 100 megabits per second.

In 2013 we had 27,500 telecommunications customers. Over 16,000 of them were with us for their broadband service, and the number continues to grow.

As always, we strive to offer our customers quality service. We are also committed to ongoing innovation and excellence across the telecommunications sector. Trustpower is a member of the Telecom Carriers Forum (TCF).

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.5
Reliability 5.3
Speed 5.0
Support 5.6
Features 5.0
Value 4.6
Average from 94 reviews
Showing 51-55 of 94 items.
2018-05-08 06:40:44
Joe Hall 7.2
Was combined with power. We are now getting power from a different supplier.
Was at a reduced rate when included with power on the account,
Could not separately invoice for fibre broadband from power account without incurring additional charges.
2018-05-07 11:42:28
William Watson 6.4
They offered to increase my speed if I paid more and committed to a year... LOL. obviously I went to another provider that was faster and cheaper.
2018-05-07 10:23:58
Erica 2.0
I switched to Trustpower a while back to bundle everything on one bill. What a disaster that was. We had no end of issues with dropping out connections, slow speeds. The technical team were really useless. Trustpower should stick to offering power only, they are not equipped to offer broadband
2018-05-03 23:26:49
Carolyn Shalders 3.2
Had fibre installed 2 weeks ago as grandson lives with me now and he games and i was on an ADSL with which i had no issues. Since fibre has been installed i have rang Trustpower 3 times as there is issues with speed and dropping out and now after speaking to them again and resetting Netcomm Router and the Customer Services person resetting some things i can not connect at all. Cant wait 2 year contract to finish. Seems to be false advertising regarding fast internet
Power/Phone/Internet all in one.
Fibre absolute rubbish. Slower than ADSL.
2018-04-29 23:30:48
Anna 5.2
I have changed plans because I was unable to access better priced internet plans without returning my power to them which I had already moved because it was cheaper with Black Box Power.
Reliable customer service
Much more expensive than other providers
Showing 51-55 of 94 items.
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3 Great Offers
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