Leave a review of Trustpower Internet Plans

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Trustpower Internet Plans

Best Bundled Plan 2018

Back in 2007, Trustpower Phone & Internet (then known as Kinect), began providing phone services to residential customers. The same year, we began offering services over ADSL to residential and business customers.

In 2010, we successfully implemented an ISP network and began providing internet services directly to our customers. As is the case today, our service was supported by Trustpower’s strong wholesale relationships with network companies.

In 2011, the Government committed $1.35 billion to build an Ultra Fast Broadband (UFB) network throughout New Zealand. We soon started planning to offer UFB to customers and connected our first ultra fast broadband customer in August 2012. Today, we provide over 500 customers with phone and internet services over UFB. Internet speeds range from 30 megabits to 100 megabits per second.

In 2013 we had 27,500 telecommunications customers. Over 16,000 of them were with us for their broadband service, and the number continues to grow.

As always, we strive to offer our customers quality service. We are also committed to ongoing innovation and excellence across the telecommunications sector. Trustpower is a member of the Telecom Carriers Forum (TCF).

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 5.5
Speed 5.2
Support 5.7
Features 5.2
Value 4.6
Average from 106 reviews
Showing 51-55 of 106 items.
2018-08-10 12:26:02
oscar 4.6
not to be trusted
2018-08-06 08:04:47
nandroselyn@enprise.co.nz 2.0
Was charged $300 for cancelling my contract. However still got a bill for the next month for Boradband. When querying it I was told I didn't notify them for cancellation. My question is how did they charge me for cancelation when they didn't know I can cancelling?? I was asked to pay for it - which I did.
They blamed Spark my next service provider for not notifying them. I have this on email...
What a money making scheme!
Pros
Cons
Brand bard is not up to speed it fell over now and then hence why we changed.
2018-07-29 07:52:44
John Callan 5.8
Accidentally got locked in to a two-year contract at $94-a-month, which is pretty steep for a fairly basic service.
2018-07-26 23:40:59
Kam Chwee 4.0
The landline and broadband service was 55% more expensive than the cheapest equivalent service available. The large amount of rainfall in the recent months caused the underground water table to rise higher than previously. Underground copper cable joints in the higher areas began to feel the effect of this higher water table. My copper voice service was down for a month and the broadband speed dropped to 200kbs at one stage.
Pros
An average ISP service.
Cons
No reason to pay more for equivalent service
2018-07-24 12:34:07
Paul Redmond 8.8
No problems with the internet service but switched because the power bills were very high
Showing 51-55 of 106 items.
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    In the first of a regular monthly post on Broadband Compare we are going to be highlighting two of our broadband partners and what we believe are the leading broadband offers in the market at present.   This month is a great month for you to compare broadband plans and find the best broadband plans in NZ because these are two great offers from two fabulous NZ ISP's.  
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3 Great Offers
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offer
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
Terms and Conditions apply
offer
Unlimited Broadband from just $69/mth
Plus FREE Amazon Prime Video
and Prime Gaming for a year!*
Limited-time offer. T&C's apply
offer
Get $300 Credit and pay from 73$/mth for Vodafone Unlimited Broadband!
Limited time only
T&C's apply