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Leave a review of Trustpower Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Trustpower Broadband

Best Bundled Plan 2018

Back in 2007, Trustpower Phone & Internet (then known as Kinect), began providing phone services to residential customers. The same year, we began offering services over ADSL to residential and business customers.

In 2010, we successfully implemented an ISP network and began providing internet services directly to our customers. As is the case today, our service was supported by Trustpower’s strong wholesale relationships with network companies.

In 2011, the Government committed $1.35 billion to build an Ultra Fast Broadband (UFB) network throughout New Zealand. We soon started planning to offer UFB to customers and connected our first ultra fast broadband customer in August 2012. Today, we provide over 500 customers with phone and internet services over UFB. Internet speeds range from 30 megabits to 100 megabits per second.

In 2013 we had 27,500 telecommunications customers. Over 16,000 of them were with us for their broadband service, and the number continues to grow.

As always, we strive to offer our customers quality service. We are also committed to ongoing innovation and excellence across the telecommunications sector. Trustpower is a member of the Telecom Carriers Forum (TCF).

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.1
Reliability 5.3
Speed 5.0
Support 5.6
Features 5.1
Value 4.7
Average from 90 reviews
Showing 1-5 of 90 items.
2019-10-22 05:32:09
Greg Hill 7.0
A bit slow on download but all round served us well
Pros
Continuous data 24/7
Cons
Slow if u r a keen movie watchet
2019-10-01 16:22:31
Cameron Cox 10.0
great provider - value over price!
Pros
Service, Speed, Reliability
Cons
None
2019-08-13 11:52:12
Ben 5.0
Expensive and speed variable
Pros
Cons
Expensive and not stable
2019-07-14 15:31:46
Mark Thomas 8.2
Trustpower fibre broadband (30/10) has been fine, no real issues
Pros
No dramas most of the time
Cons
There was a misunderstanding when we first connected, but we got past that (weird timing with signing up vs. getting fibre down the street). I also felt like there was a weird latency during our first 6 months which I could never quite pin down. But for the past 2-3 years it's been great ...read more
2019-07-03 22:32:30
Nads 2.0
Terrible internet, slow most of the time and it switches on and off multiple times a day
Showing 1-5 of 90 items.
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