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Leave a review of Stuff Fibre

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Stuff Fibre

Best Fibre Broadband Provider Winner

Here at Stuff Fibre, we’re changing the way Kiwis get fibre broadband. We’ve taken all the best bits and listened to what customers really want and built probably the best internet service in NZ.  We’re putting you back in control from day one with a simple offer, no contract tie-in, local service and a 30-day money back guarantee if you’re not 100% happy. (which you will be!!!)

If you’re looking for fast, reliable, unlimited broadband with customer service you can rely on then Stuff Fibre should be your first and only choice.

Join Stuff Fibre today for a genuinely better internet experience.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 7.0
Reliability 7.1
Speed 7.2
Support 7.0
Features 6.6
Value 7.3
Average from 57 reviews
Showing 21-25 of 57 items.
2019-03-07 14:41:15
Laura 3.0
They have been very unhelpful in trying to get fibre install. They took no responsibility and kept referring me to chorus, who kept referring me back to the internet service provider. I am trying to get internet for my elderly mother who doesn’t understand English. I found them to be very apathetic.
Pros
The price and reviews was what drew me to using this company. I now regret it.
Cons
Apathetic staff that are very unhelpful and I’m willing to take responsibility
2019-02-23 14:52:03
Sue James 4.0
The voice app is unreliable. I had short spells of stability but it frequently just didn't work, Stuff couldn't fine fault. Internet reliable but speed seems little better
Pros
Help desk fast and efficient to contact and communicate with.
Cons
Voice app completely unreliable
2019-02-22 16:44:54
Chris 8.4
Awesome service! Happy to be with
2019-01-08 08:52:01
Giles 3.0
Misleading "fibre check" implies fibre is "at the property"which it was not.
Pros
You can set the service up online.
Cons
You cannot cancel the service online.
No VDSL alternative to offer during the fibre installation process.
2018-07-30 09:47:24
Craig 7.8
I moved back to Stuff from Vodafone for better customer support. They're quick to answer your call and you can chat online if you prefer. There was a couple of glitches in signing me up as a returning customer, but it was still much easier than joining Vodafone. Even though my plan is equivalent to Vodafone's, the speed is much faster and doesn't seem to suffer many drop-outs. I didn't bother with the Home Phone add-on this time because I couldn't get the mobile app to work last time; the supplied modem doesn't support a standard phone handset. ...read more
Pros
Customer service is excellent. Quick to join.
Cons
Not as cheap as other providers.
Showing 21-25 of 57 items.
Sep 12, 2016
Latest news on BroadbandCompare.co.nz 12.09.2016
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