Leave a review of Stuff Fibre

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Stuff Fibre

Best Fibre Broadband Provider Winner

Here at Stuff Fibre, we’re changing the way Kiwis get fibre broadband. We’ve taken all the best bits and listened to what customers really want and built probably the best internet service in NZ.  We’re putting you back in control from day one with a simple offer, no contract tie-in, local service and a 30-day money back guarantee if you’re not 100% happy. (which you will be!!!)

If you’re looking for fast, reliable, unlimited broadband with customer service you can rely on then Stuff Fibre should be your first and only choice.

Join Stuff Fibre today for a genuinely better internet experience.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 7.0
Reliability 7.2
Speed 7.1
Support 7.1
Features 6.5
Value 7.3
Average from 63 reviews
Showing 1-5 of 63 items.
2020-09-22 09:54:08
CD 10.0
Amazing so far, very easy to connect, very good customer service, good for games, low latency. Very nice modem. Estable connection. Super!
Pros
All
Cons
None
2020-08-29 11:58:48
Jevan Bowley 2.6
This ISP is not what they advertise. They tout themselves as "the best" yet it is quite the opposite.

Their whole thing is basing it on a base plan and getting "addons" which do not work in the slighest. Essentially if you pay $15.00 to get the 950mb boost, it still gives you the base plan speeds, leaving you dumbfounded as to why the speeds are so terrible. And when you ring the customer support about it, you go through many methods (including having a second router being sent out), including being provisioned on a 2nd port of your ONT and the PROBLEM STILL OCCURS! Stuff are the future at something alright. Sponging money from their customers and not providing them.

If you want cheap well then you definitely get what you pay for. And stuff are just bottom of the garbage pile.
...read more
Pros
Affordable.
Cons
Terrible speeds, non-existent gigabit boost plan, terrible routers, poorly trained customer support and bck feedback.
2020-08-28 15:28:41
Rita 8.4
Great value unlimited fibre 100/20mbps
Pros
Reliable fibre connection and in the 2 years only had to contact support once
Cons
Hated their payment option, they will only deduct your monthly fee from a card. They do not accept internet payments so no flexibility if you wanted to pay weekly.
2020-07-23 14:59:18
Karen 7.4
Great support staff who are keen to help. Unfortunately not value for money spent.
Pros
Support Staff REALLY good, friendly and helpful
Cons
Too dear and speeds are variable. Not value for money
2020-05-25 20:17:31
Mykhailo Ivanov 7.4
Overall, I am impressed.
Pros
The connection is very reliable and support is quite helpful.
Cons
The cost could be lower.
Showing 1-5 of 63 items.
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