Leave a review of Spark Broadband


Terms of Use and Privacy Policy apply

Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **




Total: 5.5
Reliability 6.2
Speed 5.8
Support 5.1
Features 5.8
Value 4.4
Average from 296 reviews
Showing 131-135 of 296 items.
2018-09-11 07:06:17
A R Mitchell 4.0
Wireless Broadband
Slower than adsl, continuous dropouts, landline not always contactable
2018-09-11 00:51:33
John Ansell 7.0
Overall reliability & speed was fine - just cost caused us to switch.
2018-09-07 12:19:50
Stewart Callaway 4.4
Spark made no effort to retain me as a customer once fibre became available and we could upgrade from the copper net work.
Much faster and cheaper service
None so far
2018-09-07 02:50:28
Bruce Stansfield 2.8
Urged to go to 4G. Good for 3 months then started slowing. Eventually speed test said - no latency. Changed to copperwire - wonderful. Took two months of problems (still had to pay) to connect- all Spark problems. Then received letter saying copperwire monthly price going up and go back to wonderful,reliable 4G to avoid increase in charges. Spark customer service denied anything wrong with 4G and my problems were normal.
Features on paper were good
Arrogant staff responses - with two exceptions.
No service - yet still paying
Talk at you - not to you
2018-09-03 04:49:23
Tony 4.0
I have been with many different ISPs over the years and Spark, by far, is the worst company to deal with.

There was nothing wrong with their service, the internet worked. But every month they would find a new way to overcharge me.

They are also the most expensive.
Internet worked, most of the time.
In 3 months. I've had to spend 6+ hours on the phone with them sorting out billing issues that originated on their side.

Their modem also needed constant resetting to work at full speed.
Showing 131-135 of 296 items.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
Pokemon Go: What is it and why is everyone talking about it?
Jul 21, 2016
Pokemon Go: What is it and why is everyone talking about it?
The new Pokemon game that is taking New Zealand and the world by storm.  You will have had to be living in a cave (were there any Pokemon there?!!?) if you haven't picked up on the conversation around Pokemon in the last week or two...so what is Pokemon Go?  
Log in with
Sign up for free NZ Compare account
Log in with
3 Great Offers
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
Terms and Conditions apply
Get 3 months FREE broadband
On a 12-month contract
T&C's apply
Get $300 Credit and pay from just 73$/mth for Vodafone Unlimited Broadband!
Limited time only. T&C's apply