Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 5.5
Reliability 6.2
Speed 5.9
Support 5.1
Features 5.8
Value 4.4
Average from 301 reviews
Showing 56-60 of 301 items.
2019-08-12 19:25:01
Kevin Tiplady 8.0
good service but price too high
Pros
Good Reliable service
Cons
Expensive . Long wait to contact on phone.
2019-07-29 10:54:40
Ji 4.6
No problems until i try to contact them. Spark needs to understand that front line service to their customers is crucial. We are not robots and dont want to talk or msg one. We are busy too and dont have time to wait for 15mins plus for their convienice.
Pros
Lightbox
Cons
Costs a lot more than most
2019-07-25 15:51:48
Gareth Gettings 1.0
As chorus had already installed fibre they refused to send a technician out to set up the service. The broadband install point is in the garage. The living space is no where near to the garage. I wanted an installer to come and set up the system properly. This did not happen so decided to take my business elsewhere. Please note that I changed to stuff fibre and they are no better. All they want to do is post you a modem and then move on.
Pros
None
Cons
Seems that the industry has poor service levels across the board
2019-07-25 10:33:27
Tracy Jones 6.4
Expensive mobile plans compared to others. Broadband OK but when current plan finished the best deal they would do for everything was $60 more than me switching, all they offered was $10 discount to keep me as a customer. Not great customer service!
Pros
Got a good sign up deal
Cons
Weren't interested in giving a halfway reasonable deal for 2 mobiles, broadband and home phone
2019-07-17 11:47:22
Deborah 5.8
Basically happy with service but having to be on rural broadband (yet only 400m outside of town boundry) it became very expensive compared to other providers.
Pros
Service mostly reliable
Cons
Can take a long time to book a call back. Also some buffering.
Showing 56-60 of 301 items.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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