Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Spark New Zealand Limited is a New Zealand telecommunications and digital services company providing fixed-line telephone services, mobile phone services, broadband, and digital technology services (including cloud, security, digital transformation, and managed services). Its customers range from consumers to small - medium business, government agencies and large enterprise clients.

It was formerly known as Telecom New Zealand until it was rebranded to Spark on 8 August 2014. It has operated as a publicly traded company since 1990. Spark's mobile network reaches 98% of New Zealand, with over 2.7 million mobile connections and 687,000 broadband connections.

** Note: The information above is sourced from providers or their websites.  Spark has chosen not to contribute towards the funding of NZ Compare but we continue to share publicly available details to help Kiwis make more informed decisions.**

Compare Spark Broadband Plans
Total: 5.5
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 365 reviews
Showing 211-215 of 365 items.
2018-07-01 22:43:40
Tony 4.0
Expensive. Customer service appalling. In three months. I've had to spend 8 hours on the phone with them to sort out continual issues with billing. Torrents were really slow.
Pros
No stoppage in service.
Cons
Expensive. Customer service appalling. In three months. I've had to spend 8+ hours on the phone with them to sort out continual issues with billing. Torrents were really slow.
2018-06-29 17:32:41
T K 4.4
Poor reliability of speed. Customer support not helpful.
2018-06-29 11:34:29
RN Farrer 4.8
Hard to get hold of and local store, not a great deal of help.
Pros
Good coverage.
Cons
expensive when compared with other providers. Changes in rates not allowed in plan
2018-06-23 23:29:55
Brenden 7.2
Speed is an issue sometimes but overall pretty good
2018-06-23 00:50:11
Stephen 6.2
Very reliable 4G wireless in rural areas where provided
Pros
Reliable, high speed connection. Faster than many fibre plans!
Cons
Hampered to a large extent by use of Huawei technology, its poor software and other shortcomings. No unlimited plans. Expensive compared to wired connections.
Showing 211-215 of 365 items.
2/08/2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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21/07/2016
Pokemon Go: What is it and why is everyone talking about it?
The new Pokemon game that is taking New Zealand and the world by storm.  You will have had to be living in a cave (were there any Pokemon there?!!?) if you haven't picked up on the conversation around Pokemon in the last week or two...so what is Pokemon Go?  
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