Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS
Total: 5.6
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 363 reviews
Showing 151-155 of 363 items.
2019-03-29 10:28:51
Charles 3.4
Got the 100/20 fibre package from Spark, but the reality is the download speed was never better than 50MB/s, which was half of advertised and less than adequate for video calls. The connection often dropped off esp on a cloudy or rainy day. The modem came with the package was below average also in terms of performance and signal strength. I once received a bill of $900 by Spark's system error for what was supposedly a free-switch after I moved to current address. The coordination between Spark and Chorus was hopeless. Overall a rip-off for what I paid and I would not recommend Spark to anyone. ...read more
Pros
Free 3rd party subscriptions (eg lightbox) with contract. Free modem with contract. Well established online support system (eg booking a call)
Cons
Poor speed. Poor reliability. Over priced. Error-prone invoicing system. Weak modem.
2019-03-28 18:43:48
Terry Robb 7.8
Has been very reliable, however the plans aren't competitive. Lightbox is free, supposedly, however other Spark plans make it obvious that Lightbox is NOT free!
Pros
reliable
Cons
pricing is NOT competitive
2019-03-28 12:19:06
Edna 5.2
Had terrible problem on our speed, so we changed to unlimited fibre broadband but the problem got worse.
Pros
Got everything we need
Cons
Very slow
2019-03-23 15:19:40
Sick of Spark 3.4
Regular outages several times a month; clueless customers service totally not worth it. These clowns think they can deliver the World Cup - yeah right!
Pros
None
Cons
Everything
2019-03-21 07:52:49
Jevren Rivera 8.8
Everything is not to bad except for we moved house the provider can’t get connection on the location
Pros
no
Cons
no
Showing 151-155 of 363 items.
2/08/2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
Pokemon Go: What is it and why is everyone talking about it?
21/07/2016
Pokemon Go: What is it and why is everyone talking about it?
The new Pokemon game that is taking New Zealand and the world by storm.  You will have had to be living in a cave (were there any Pokemon there?!!?) if you haven't picked up on the conversation around Pokemon in the last week or two...so what is Pokemon Go?  
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Switch to Sky Broadband Today!
Limited Time Offer: 50% Off
Offer ends 30 April 2024.
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Switch to Sky Broadband Today!
Limited Time Offer: 50% Off
Offer ends 30 April 2024.
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Ziggy LOVES native trees. Zeronet LOVES happy customers.
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Unlimited Fibre Broadband from $70/m
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Unlimited Fibre Broadband from $70/m
Plus 6 months Prime Video free
Say whaaaaaaat!! Limited time only.
T&Cs apply.