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Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 5.4
Reliability 6.0
Speed 5.8
Support 5.0
Features 5.7
Value 4.4
Average from 256 reviews
Showing 16-20 of 256 items.
2019-07-14 20:39:11
Ralph Christophers 6.6
Came to end of our contract and without any messages bumped up the cost.They even have 30/20 internet speed as "standard"and charge to be at the market norm of 100/30.Also failed to offer us their newer plans.
Pros
Can go into a shop and talk to a person.Always had helpful/good service
Cons
As above
2019-07-12 16:32:42
Gayle Petch 3.6
Spark has been awful, can take up to a day for call back when the connection is dropping out, they always have to get a technician out I the end, and it's far too pricey
2019-07-10 12:31:13
Eric Woods 3.8
Spark is manipulative and anti-consumer. Shocking service - 2 hour wait on phone, or 1 day wait on callback, then can't understand their accent. The promotion I found on their website was wrong/out of date and the would not honour it.
The new unplan is still over priced and locks you into 12 months for NOTHING! Unplan charges the same for 60gb that others charge for unlimited data!!
Save yourself the disappointment - go elsewhere and stop feeding this dysfunctional corporate beast.
Pros
None
Cons
Called - got a 2 hr wait. Gave up, and was only then offered a callback for a day later. Call was no use. New unplan locks you into 12 months for NOTHING! The promotion I found on their website was wrong/out of date and the would not honour it. Unplan charges the same for 60gb that others charge for unlimited data!! ...read more
2019-07-08 11:13:37
Nathan Paul Griffith 7.6
The service has always worked well. Some days there is slow internet or the internet will time out, but the service has been reliable and valuable.
Pros
It has good speed, reliablilty and the comapny is well known
Cons
The price is standard and does not stand out as being a great deal.
2019-07-06 09:05:46
Graeme Parker 1.0
I would not recommend Spark to anyone.
Showing 16-20 of 256 items.
Aug 2, 2016
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