Average from 201 reviews
Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.
It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.
Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business.
** NOTE: The above information has been provided by the ISP or reproduced from their website **
We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same? According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.
Looking for a VDSL connection? Make sure you are on the best VDSL connection delivering the best VDSL speeds for your money. Read all about the performance of VDSL internet providers in NZ.
News just breaking in the broadband world that four companies have received warnings from the Commerce Commission as they are considered to have breached the Fair Trading Act.
Internet providers in New Zealand offer different connection options to broadband subscribers. These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Latest news on BroadbandCompare.co.nz 06.03.2017
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Average from 201 reviews
Ken9th February 2018
Horrible broadband provider. Do not trust.
Everything. It uses 120 gigs way too fast and customer support was horrible.
Joseph C9th February 2018
I have been with them for the last two years without any problems. Their communication has been outstanding and they were quick to offer good deals when asked (unlike MyRepublic who refused to even consider a small deal). Their support team on Facebook was very professional and made it easy to deal with.
- Great communication
- Very good deals (just ask!)
- Great speeds with little to no dropouts experienced.
- Nothing that I can think of.
Milo6th February 2018
It has been great last 5 years with Spark. I would recommend to my friends.
Their Customer support has been the best ever! They gave me the answer right away all the time. Hassles free and connection is stable. The Speed is amazing and they even upgraded my plan from ADSL to VDSL without extra c ...read more
There were a particular month with a lot of connection issue. They did not explain what is really going on. i was happy with them the most of times except the month.
Mike3rd February 2018
We have Rural Broadband (4G). We were sold this as better than the VDSL (copper wire) we had in Jan 2016. Initial speed was 38.91 down and 11.37 up, which was very acceptable. However this did not last. Over the year it slowly deteriorated and on the 30th Jan this we hit rock bottom at 7 down and 1.4 up. Support to date to resolve has been disgusting. No communication the biggest issue. Have even raised a complaint via their Web site which promised a response in 24 hrs which ...read more
Was great in the beginning. Signal strength excellent. Price reasonable.
Terrible speeds. Fluctuates something wicked. So bad at time that our accounting software (in the cloud) will time out.
Robin Tuuckey3rd February 2018
Had no problems
Maail does not filter junk
Connection gets very slow at peak times
Max Braniff-Whitehouse30th January 2018
We get on going speed problems, buffering and disconnection.
Mohammed Aldarwesh30th January 2018
Although I did not chose what you recommended for me, it gave me an idea of what to choose.
I had to choose Spark as the old
Aimee Christensen29th January 2018
John Hopkins22nd January 2018
Useless: in Europe the 'service' offering would contravene the consumer protection act
You have to be kidding me!
Utterly useless. In the year we have had the service the phone only worked in the last 5 weeks and the, so called, broadband is so degraded and contested as to be virtually unusable. I have spent literally hours and hour ...read more
Laurence Pask17th January 2018
I have been with Spark for several years now - Home line, Broadband and cellular. I don't consider them the cheapest but overall they give a great service and I am happy with them.
They seem to be the follower rather than the leader in pricing - awaiting to see if they are losing customers then move in offering existing customers with better deals. e.g rollover data and talk minutes on Cellular and increased speed on adsl.
If you are thinking of moving contact them and ...read more
For Support - use online chat. You can type in the problem and all the details - that way support team don't have to throw a lot of questions or guess what you are trying to say.
I have heard negative comments about th ...read more
Broadband slows down sometimes to a complete stop from 3 minutes to the hour too about 7 minutes past the hour. Why is this? Is everyone logging on at the same time?
Also - are they throttling down the speed on cert ...read more