Average from 108 reviews
Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.
It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.
Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business.
** NOTE: The above information has been provided by the ISP or reproduced from their website **
We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same? According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.
Looking for a VDSL connection? Make sure you are on the best VDSL connection delivering the best VDSL speeds for your money. Read all about the performance of VDSL internet providers in NZ.
News just breaking in the broadband world that four companies have received warnings from the Commerce Commission as they are considered to have breached the Fair Trading Act.
Internet providers in New Zealand offer different connection options to broadband subscribers. These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Latest news on BroadbandCompare.co.nz 06.03.2017
Today we have updated plans for:
Average from 108 reviews
James5th May 2017
Never had any issues, so support was given benefit of the doubt. Was on Fibre 200 plan, 200 Mpbhs was achievable up and down for local servers.
Price is high relative to other providers
Jim 1st May 2017
Once they get you they forget about you, apart from sending out the monthly account.
Yes they are just a Con!!!
rowan1st May 2017
Poor service throughout the plan, took three months to get connected, when eventually we got internet it was slow.
Overpriced, slow, poor service
Richard27th April 2017
Utterly poor service from Spark. Disconnected service without warning. Spoke to at least 24 people from Spark when I was passed off to different teams / had to follow up, but each time, no-one seemed to know what the status of my re-connection was. Poor poor service.
The only area Spark seemed to be capable in was extracting the early termination fee when I terminated the contract with them. Pity they are not capable in dealing with their incompetencies.
Spark disconnected my service without warning. Spark Blamed Chorus. No-one at Spark seemed to know what was happening. Get passed off to multiple Spark customer service representatives. Things not carried out when Sp ...read more
Vikram24th April 2017
Very poor customer service and still operating as if in a monopolistic environment
too many to list
Gigen22nd April 2017
Absolute waste and do not give any promotion for long standing coustmer
Good customer service
Highly unlikely reliable connection and always had buffering
Julie Martin21st April 2017
We have repeatedly telephoned Spark and gone into their shop to ask for help and don't get anywhere. Now out of the blue they are trying to force us into changing to fibre. We have been asking about this for the last year and had no help of any kind. We had to buy a new modem which has since broken. We pay $100 a month for irregular and unreliable service. We have been with Spark for years. We had mobile phones with them which was also expensive. When we changed to 2 d ...read more
As Above. No customer support. A big corporate company not looking out for the little bloke only interested in making money
chris johnson17th April 2017
our internet connection is lost 3-4 times a day ,for 109 bucks a month its not great
easy to register
slow response at times
Lawrence Adam10th April 2017
Needs to keep up with new software like windows 10. Too expensive and not much different than the cheaper options. what about a discount bundle price for phone, mobile and broadband. Look at the UK market for how the future will look.
Speed is not bad, lots of extra stuff; antivirus, lightbox, discount tickets etc.
Expensive compared to the others. Free antivirus doesn't work with windows10. Automatic configuration app doesn't work with windows10. So unless you use yesterday's technology useless free stuff.
Richard Finlay8th April 2017
This was a new connection but we have had at our other premises. We decided not to use them for this new connection
The connection was reliable
You could never get them to answer the phone if we needed to talk to them. They always had to ring back (which they did) but by then you had given up what you were wanting to do