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Spark Broadband

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Spark Broadband
4.7

total

  • Realiability 5.4

  • Speed 5.3

  • Support 4.3

  • Features 5.0

  • Value 3.8

Average from 77 reviews

 

Spark Broadband is one of the biggest broadband providers in New Zealand. 

Spark has a range of different Spark broadband plans available including some plans for Spark Ultrafast Fibre Broadband and Spark broadband packages with different data limits and variable speeds.

Spark offers all types of broadband connection, Spark Fibre, Spark VDSL and Spark ADSL dependant on what is available in your broadband region.

Spark offers BYO Spark Modem packages and also has the option of a landline and can package Spark Mobile with your Spark Broadband. Spark customer service is available 24/7 for any Spark broadband problems you may encounter.

Spark often offers Spark promo codes or Spark discount offers for new customers so be sure to compare all Spark broadband plans on Broadband Compare to find the best Spark broadband deal available.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

Spark Broadband
4.7

total

  • Realiability 5.4

  • Speed 5.3

  • Support 4.3

  • Features 5.0

  • Value 3.8

Average from 77 reviews

Michael Parlevliet13th February 2017

5.8
Realiability
7
Speed
3
Support
7
Features
7
Value
5

Very slow when there is an issue

Ian13th February 2017

5.8
Realiability
9
Speed
9
Support
1
Features
7
Value
3

For about the last 5-6 months Sparks monthly bill had 100 & 200 fiber on it.
Each month we complained and finally last bill was good.
Trouble is I worked for the NZ Post Office and Telecom for over 25 years and my wife about 6 years, so we having problems letting go.....

Pros:

Speeds good, about 96 Mbps

Cons:

TRying to get fixed, very hard

Bill13th February 2017

3.4
Realiability
5
Speed
3
Support
5
Features
2
Value
2

Slow speeds, advertised VDSL compatible but couldn't provide acceptable service. Very dissappointing

Pros:

Nothing out of the ordinary.

Cons:

All the above

tim11th February 2017

2.6
Realiability
1
Speed
5
Support
1
Features
5
Value
1

Bad connection all the time dropping out all call centre says is we are sorry but fibre will be in your area 2018 sometime
overseas operators with no knowledge or they just disconnect you mid conversation and don't log your call so no history of complaint

Cons:

they say i am on best plan

Ben10th February 2017

8.2
Realiability
9
Speed
10
Support
7
Features
8
Value
7

very fast

Pros:

Reliable and fast

Cons:

When it goes down they are no use whatsoever

Sid1st February 2017

1.0
Realiability
1
Speed
1
Support
1
Features
1
Value
1

Spark internet service is really bad, i can't even watch a video on youtube at 720p.

Deep1st February 2017

1.0
Realiability
1
Speed
1
Support
1
Features
1
Value
1

Spark provide the most disgusting internet service in Auckland, am totally tired with their service. I am using the spark broadband from the last 1 year, before it was good but right now it's so terrified. So am just going to stop that asap.......

Jay9th January 2017

1.6
Realiability
1
Speed
1
Support
1
Features
4
Value
1

Poor service. This appears to be a regular theme with Spark. Never got connected (after months of waiting). When I complained, Spark suggested I speak with the cancellation team.

Classy.

Pros:

Lightbox subscription.

Cons:

Customer service is incredibly poor. Modems are cheap and nasty.

Craig Duckett19th December 2016

9.6
Realiability
10
Speed
10
Support
9
Features
10
Value
9

Have been with Spark for over 3 years now and have had no problems what so ever, they were very accommodating when we moved house and with organising ADSL while we waited for Fibre.

Pros:

Great discounts when bundling mobile with broadband. Fast speeds what never slow and very reliable.

Cons:

Maybe not the cheapest but the quality of service and product I have received out ways this.

Max10th December 2016

4.4
Realiability
2
Speed
2
Support
4
Features
4
Value
10

Fix u internet i cant even watch a youtube video when no one is on the internet thats bullshit

Pros:

Nothing

Cons:

Slow

Shown 10 reviews (61-70) out of 77 reviews
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