Leave a review about Slingshot

Reliability
7
Speed
7
Support
7
Features
7
Value
7

broadband compare people’s choice award 2018

Slingshot Broadband offer ultrafast Fibre & Naked Broadband Plans for New Zealand. 

Slingshot have a range of different Slingshot broadband plans available. Some Slingshot broadband plans include a home phone line whilst other broadband plans are like Slingshot Naked Broadband and don't have a home telephone line.

Slingshot does offer Slingshot Ultrafast Fibre Broadband and Slingshot broadband packages with different data limits and variable speeds.

The type of Slingshot broadband connection you can get depends on your address and area.  Slingshot offer all types of broadband connection, Slingshot Fibre, Slingshot VDSL and Slingshot ADSL dependant on what is available in your broadband region.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

Total: 5.9
Reliability 6.4
Speed 5.9
Support 5.4
Features 6.0
Value 5.8
Average from 109 reviews
Showing 11-15 of 120 items.
2019-01-10 14:18:10
Russell Patton 5.4
Phone problem reported 4 months ago after innumerable calls to Slingshot the problem remains and they keep requesting that I document 4 missed calls during a 24 hour period. Even after I complied twice, they still require a further missed call documentation every time I ring up.
Pros
Cons
The worst support I have ever encounted.
2018-12-28 17:04:54
Brad 8.4
Key for moving was speed and cost
Pros
Value for money
Cons
As noted above moved due to blue for money with speed as main driver
2018-12-24 22:17:42
Adric 1.8
Had signed a 2 years contract from Jan 2017 and had never been happy with the spend and reliability of their service. Been talking to the technical helpdesk and did not resolve issue at all. All they did was to ask me to change different channel and try it for 30 mins and still not reliable at all. Also, they have increased the price of my plan from $84.95 to $87.25, due to telecommunication levy, but $84.95 is still being offered to all new customers! They are good at getting new customers, but doing a shit job keeping existing customers happy. ...read more
Pros
Nothing good to say... Go figure.
Cons
After trying for so many months (22 months into the contract), I contacted the retention team and they initially offered me to upgrade my plan to the Giga plan so that they can offer me to get the modem at $99. After I talked to another retention staff, she managed to send me a better modem and it worked like a charm. This make me more upset as I was paying for unreliable internet for the past 22 months, due to a poor performing modem that they had supplied me. I have decided to cancel my contract and switch to a different provider, who is happy to provide me with the same modem (the better one) at no cost and I do not even have to upgrade my plan. Thank you Slingshot, but NO THANKS!!!
...read more
2018-12-19 18:57:05
Anonomous 1.0
Internet keeps cutting on an off over the last year. Got worse over the last month, to the point it cut off altogether after bad weather. Slingshot support kept booking Chorus techs on days i told them i would be at work. Finally Chorus guy arrived an told us nothing wrong with our lines, but Slingshot modem is stuffed. Some of the support is excellent, but others are crap.
Pros
Yeah right, flamin useless.
Cons
Kept on getting the run around to get them to book a Chorus Tech to come out on a day i would be at home. Had to wait 5 days to get the internet back on.
2018-12-17 15:07:41
Irwin Wallace 7.0
Am already with Slingshot (about 2 years) after getting away from Clear.net (vodafone) and have been reasonably satisfied. We have had Fibre (Enable) installed up our Lane ( 12 residences) just last week and making contact to check packages/options now that fibre is available. Have not been able to talk with anyone at Slingshot about options, so have made enquiries here.
Showing 11-15 of 120 items.
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