Leave a review about Slingshot

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Slingshot Broadband offer ultrafast Fibre & Naked Broadband Plans for New Zealand. 

Slingshot have a range of different Slingshot broadband plans available. Some Slingshot broadband plans include a home phone line whilst other broadband plans are like Slingshot Naked Broadband and don't have a home telephone line.

Slingshot does offer Slingshot Ultrafast Fibre Broadband and Slingshot broadband packages with different data limits and variable speeds.

The type of Slingshot broadband connection you can get depends on your address and area.  Slingshot offer all types of broadband connection, Slingshot Fibre, Slingshot VDSL and Slingshot ADSL dependant on what is available in your broadband region.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

Total: 6.0
Reliability 6.4
Speed 6.1
Support 5.5
Features 6.0
Value 5.8
Average from 127 reviews
Showing 71-75 of 138 items.
2018-02-13 01:56:40
Jess 1.0
Worst company I have ever dealt with for ANYTHING
2018-02-06 10:26:34
Milo 5.0
It is good till you have any issue.
Pros
The speed is fine. I was on world net before SlingShot. Since I switched to Slingshot the downloading speed got extremely improved. I would say 5 times faster. The plan I had with SlingShot was even slower speed one and it was a lot faster than world-net one. ...read more
Cons
Customer service ruined everything. Their reps had to go back to manager all the time. Which means I am waiting till they get the answer from someone. Also when I talk to manager they don't have answer and switch me to someone without any solution.

They also have connection issues time by time.
...read more
2018-02-04 09:33:45
Nick Wilde 9.8
Great service. Bend over backwards to help.
Pros
Can email or phone them. They get back to you really quickly. When our VDSL modem played up, they couriered a new model within days.
Billing simple and efficient.
Cons
None. I will upgrade to fibre with them.
2018-02-04 06:38:50
Craig 6.8
Lost us as a customer because they would not answer phone & emails regarding upgrading to unlimited broadband at a competitive rate.
Appears they would rather give a discounted rate to new customers than retain existing customers (4 years).
Pros
Once connected very good reliability and speed.
Cons
Took a year to get Fibre broadband - no doubt Chorus was the problem.
Took 4 routers before we were able to get a working landline phone connection - poor problem assessment by Slingshot and lack of knowledge by Chorus.
2018-01-16 13:02:23
Jenna 6.0
Overall pretty good experience.
Pros
No major issues once up and running, helpful on the phone.
Cons
Sent incorrect type of modem initially, quickly sent correct one but still delays setting up. Dropped out at busy times.
Showing 71-75 of 138 items.
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