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Reliability
7
Speed
7
Support
7
Features
7
Value
7

Slingshot Broadband

slingshot broadband nz

From the start, Slingshot has been challenging the telco industry and fighting to give New Zealand families better value broadband, supported by amazing service.

Slingshot NZ know that in the modern world, it is crucial to stay online, but they also know how confusing it might be to get online. They have worked hard to make Slingshot easy, affordable and hassle-free – because this guys know you have other important things to do and spend your time on than sorting your internet.

They are dedicated to making broadband simple, affordable, easy to use, and cover the needs of a modern family – whether they are intensely streaming videos, gaming all day, or just spending their time on Facebook.

Slingshot broadband is part of the Vocus Group of companies.

Slingshot Broadband offer ultrafast Fibre & Naked Broadband Plans for New Zealand. 

They have a range of different broadband plans available. Some of their broadband plans include a home phone line whilst other broadband plans are like Naked Broadband and don't have a home telephone line.

The type of broadband connection you can get depends on your address and area. They offer all types of broadband connection, Fibre, VDSL and ADSL dependant on what is available in your broadband region.

PLANS

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 6.0
Reliability 6.4
Speed 6.2
Support 5.5
Features 6.0
Value 5.8
Average from 141 reviews
Showing 76-80 of 141 items.
2018-02-04 09:33:45
Nick Wilde 9.8
Great service. Bend over backwards to help.
Pros
Can email or phone them. They get back to you really quickly. When our VDSL modem played up, they couriered a new model within days.
Billing simple and efficient.
Cons
None. I will upgrade to fibre with them.
2018-02-04 06:38:50
Craig 6.8
Lost us as a customer because they would not answer phone & emails regarding upgrading to unlimited broadband at a competitive rate.
Appears they would rather give a discounted rate to new customers than retain existing customers (4 years).
Pros
Once connected very good reliability and speed.
Cons
Took a year to get Fibre broadband - no doubt Chorus was the problem.
Took 4 routers before we were able to get a working landline phone connection - poor problem assessment by Slingshot and lack of knowledge by Chorus.
2018-01-16 13:02:23
Jenna 6.0
Overall pretty good experience.
Pros
No major issues once up and running, helpful on the phone.
Cons
Sent incorrect type of modem initially, quickly sent correct one but still delays setting up. Dropped out at busy times.
2018-01-04 11:21:34
LN 8.0
English not always a first language with support staff so communication not always clear but seem technically competent. Maybe a crash course in Kiwi-isms could be developed
Pros
Cheap, fast (enough for browsing / video, no idea about gaming)
Cons
Few teething issues with setup, particuarly regarding the VOIP line
2017-12-23 07:40:15
Wayne Robson 7.0
Periodically is slowed down. By comparison with my overseas experience, so-called Ultra Fast does not even come close to what I have experienced.
Pros
Good after-sales service, and good attention to issues.
Cons
Intermittent speed, and does met my expectations os "Ultra fast".
Showing 76-80 of 141 items.
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