Win FREE broadband for 12 months with MyRepublic and Broadband Compare

Leave a review about Skinny

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Skinny’s whole reason for being is to strip everything back, so you only pay for stuff you actually want at super low prices. It’s based on a model called common sense. Skinny broadband only does award winning mobile and broadband, and it’s all prepay.

Skinny Mobile is a division of Spark New Zealand Trading Limited, and Skinny happily uses Spark's 4G network.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 6.2
Reliability 6.0
Speed 6.4
Support 6.0
Features 5.6
Value 7.2
Average from 40 reviews
Showing 21-25 of 40 items.
2017-11-29 03:00:40
Andrew 8.2
Skinny 4G pay as you go $40 per month.
Router sits on the window sill and gives much better speeds than ADSL 2+
Huwai B315s-607 router is basic but has 4 ethernet ports and wireless n (not AC)
Upload speed is crazy faster than download speed.
Pros
Can move the router to different places - ie not tethered to phone jacks
Less messy cables and filters if running just wifi - just the power cord
Speed and consistancy of speed can stream 720p without buffering

Cons
-Need good reception - however most urban areas will be ok
-CG NAT which means you have no static IP address and DDNS will not work. Ie you cant host anything like a web page etc without a VPN to an internet server.
-Speed variable - however never drops too low ...read more
2017-11-10 23:12:50
Cammy 8.4
Reliable and cheap service
Pros
Insanely competitive with their pricing
Cons
-If your not technically minded and you have an issue, ringing them can only be achieved between working hours. Generally easy to understand when talking to them though
-Their Huawei modem they supply is rubbish
2017-11-01 05:44:40
Joseph Williams 8.4
On their unlimited fibre plan
Pros
Cheaper than every other provider and the service is impeccable on fibre
Cons
Terrible to deal with their support via email
ADSL service cut out all the time while we were waiting for fibre to be installed and they were basically no help. Worth it if your connection is reliable but don't expect them to help at all otherwise
2017-10-24 05:45:13
Grant price 5.0
Not very helpful when you finally get hold of somebody
Pros
Good prices
Cons
No good for gaming I found, they suggested I change provider
2017-10-17 08:38:31
Glenn Holmes 3.0
We recently signed up to skinny unlimited broadband.

We were told we would be connected within 5 days which was great.

We have today cancelled our contract after 12 days of bad service, terrible communication and broadband speeds which makes dial up look like fibre.

Details below:
Pros
Cheap.
Cons
Lack of communication with customers, irrelevant automated emails which did not update us on our connection, rather tell us something we wanted to hear which would generally be the opposite of the actual situation. Once we responded to these emails, we would receive an email saying to"please disregard the automated emails from our system"

Did not receive 1 phone call after almost 2 weeks of bad service to help the situation, instead automated, impersonal emails.

No logging of faults case in the skinny system, which meant every time we called to discuss the connection issues, we had to repeat the entire situation to a new operator each time we called.

Multiple hangups while on hold, then no call backs to continue the conversation.

Told they were "too busy to make a call back" when we asked to not be put on hold and be called back once progress had been made.

2-3 day periods of no update information, only when we called could we find out what the progress was. Often previous conversations were not logged in the system so a chorus technician would have to be re-booked.

Absolutely terrible service, no apologies or consideration after 12 days of conversation with badly trained employees.

Would welcome a phone call from skinny management to discuss how bad their service is and what they could do to provide a better service.

Come on skinny! Make the call! Oh wait... You don't do out bound calls because you are too busy right....

...read more
Showing 21-25 of 40 items.
SPOTLIGHT: Skinny
Sep 12, 2018
SPOTLIGHT: Skinny
Check out our latest Spotlight on Skinny Broadband. Skinny offer a stripped-back wireless broadband service. 
Broadband Deals for University Students in NZ
Dec 6, 2017
Broadband Deals for University Students in NZ
We’re very fortunate that the big Universities in New Zealand are now all fibre broadband enabled.  All well and good when on campus… but what about in your digs?  Check out these Student broadband deals for 2018
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Mar 15, 2017
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Internet providers in New Zealand offer different connection options to broadband subscribers.  These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
offer
LIMITED TIME OFFER!
CALL NOW 0508 22 66 72
SIGN UP TODAY!
offer
***WIN WIN WIN WIN***
FREE Broadband for a year!
Complete our short survey
offer
SPECIAL OFFER
Unlimited broadband bundle
from $59.99/month