Leave a review of Orcon

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Orcon's aim is to bring Best Quality Internet to Kiwis. They want to offer the world's smoothest broadband experience in New Zealand.

Orcon knows innovation is a key to this so constantly push the limits to deliver the newest and greatest solutions to Kiwis. They were first to unbundle the local loop, been ahead of others with Ultra-Fast Broadband and let New Zealanders do more with their unlimited broadband.

They are always fighting to do better and they are proud of their ability to innovate. Their team is filled with amazing people who are knowledgeable and helpful and, basically, just love the Internet. They are small enough company to care and big enough to make a difference.

Orcon is all about the internet and their network is optimised for fibre. That means tonnes of data, plenty of bandwidth, smart data caching technology, and low lag time. They love fast fibre, and that is why they would not dream of doing anything to slow you down like throttling or traffic managing.

They have scrapped data caps and all the plans are now unlimited. They just do not make sense in a world of fibre and 4K Netflix. They want to offer New Zealanders the best broadband possible – and innovation is the way they drive this.

Orcon knows its stuff when it comes to internet. The company was the first to unbundle the local loop, the first to launch a mass-market plug and play VoIP device, and the first to get Kiwis hooked up to ultra-fast broadband.

Orcon offer gigabit residential plans, bringing a new level of broadband speeds to Kiwi consumers, along with ADSL, VDSL and Fibre with or without homeline services dependant on what is available at your broadband region. All of their internet plans offer unlimited data. 

 

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

Total: 5.5
Reliability 5.7
Speed 6.0
Support 5.0
Features 5.6
Value 5.2
Average from 159 reviews
Showing 1-5 of 159 items.
2020-11-19 14:09:52
Pavan Kumar Reddycherla 7.6
None
Pros
Reliable Network and signal strength
Cons
Price
2020-10-22 09:31:25
MD 6.6
Not bad, not good. price gone up after contract time, so choose another one.
2020-10-21 14:05:30
christchurch 2.2
Terrible service no help ripped me off
Pros
its internet
Cons
rip offs and rude
2020-09-05 16:58:22
Jo 4.2
called to advise Im moving in advance. Over two weeks later and ONLY because I called a 4th time after being given various c!, I findout they havent booked a tech to come over and connect me! I have to wait till next week to get an ETA on when I will have a tech over. Very angry, I sometimes work from home due to covid work bubbles. Customer service seemed to not care and gave no reassurance this was definately going to be handled in a timely manner.

To be fair, before that I had no issues. ...read more
Pros
Usually no issues.
Cons
i have already been billed for a connection i dont have and have been waiting well past the 10 days i was promised to be connected, and only found on my 4th phone call. Customer rep didnt seem to care about the situation, offered no explanation and over seemed not bothered about retaining his employers customers. . ...read more
2020-09-02 20:10:34
Simon 2.0
I used the Orcon for nearly one year. The customer service is good, however cannot solve the problem. I don't like Orcon and will change to another provider soon.
Pros
Cutomer service
Cons
The problems still not be solved and not reliable.
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