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Leave a review of Orcon

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Orcon's aim is to bring Best Quality Internet to Kiwis. They want to offer the world's smoothest broadband experience in New Zealand.

Orcon knows innovation is a key to this so constantly push the limits to deliver the newest and greatest solutions to Kiwis. They were first to unbundle the local loop, been ahead of others with Ultra-Fast Broadband and let New Zealanders do more with their unlimited broadband.

They are always fighting to do better and they are proud of their ability to innovate. Their team is filled with amazing people who are knowledgeable and helpful and, basically, just love the Internet. They are small enough company to care and big enough to make a difference.

Orcon is all about the internet and their network is optimised for fibre. That means tonnes of data, plenty of bandwidth, smart data caching technology, and low lag time. They love fast fibre, and that is why they would not dream of doing anything to slow you down like throttling or traffic managing.

They have scrapped data caps and all the plans are now unlimited. They just do not make sense in a world of fibre and 4K Netflix. They want to offer New Zealanders the best broadband possible – and innovation is the way they drive this.

Orcon knows its stuff when it comes to internet. The company was the first to unbundle the local loop, the first to launch a mass-market plug and play VoIP device, and the first to get Kiwis hooked up to ultra-fast broadband.

Orcon offer gigabit residential plans, bringing a new level of broadband speeds to Kiwi consumers, along with ADSL, VDSL and Fibre with or without homeline services dependant on what is available at your broadband region. All of their internet plans offer unlimited data. 

 

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

Total: 5.6
Reliability 5.8
Speed 6.2
Support 5.2
Features 5.7
Value 5.3
Average from 140 reviews
Showing 16-20 of 140 items.
2019-05-12 14:29:55
Evgeny 1.2
Highly disappointing experience with Orcon. Those guys sells you are product for a high price, but provide zero support. Very slow speeds even after switching from ADSL to Fibre (Fibre installation process took 7 months) . If you are not satisfied with the quality you will be offered to go away and pay a penalty fee for an early contract termination.
Pros
None
Cons
Price, quality, support
2019-05-10 12:41:25
John 1.8
Word experience I ever had with internet providers. Starting from poor and slow quality of service and finishing with terrible speed connection. Doesn't worst the money. Was charged 250nzd for early termination ut still happy to be away.
Pros
Cons
As above
2019-04-23 18:26:28
Andy 2.6
Orcon is the worst company I have ever dealt with. Unhelpful and money hungry. I was going to swap the internet to a new house at the end of my 1 year contract, and my account with them, and without asking tried to sign me up for another year anyways. After a bit of miscommunication (very easy with this crappy company) I tried to cancel the contract and they say they need a month notice, and continue to take money out of my account. So I’m paying 14 months of internet for a 12 month contract. Plus I had lots of issues with them and had to call them up to fix the problems with the router about 5 times within the first 2 months. I will never get Or-Cons again. ...read more
Pros
It is internet.
Cons
Too many to count
2019-04-16 13:27:12
Esther cherie 8.4
Fast and appropriate
Pros
no
Cons
no
2019-04-10 10:27:34
Dan Chadwick 3.6
When it worked all was fine, but when I needed support I was given the run around. long wait times on the phone, transferred between departments and then cut-off and having to start again. Upon ending my account they enforced a full 30 day termination even though they were no longer providing broadband access.
Pros
Good when it works
Cons
Very poor customer support, lose of features over the period of my account. Archaic termination clauses.
Showing 16-20 of 140 items.
Introducing the Orcon Broadband designer modem series
Aug 1, 2016
Introducing the Orcon Broadband designer modem series
Something a little bit different from Orcon this month – the Orcon designer series is a collection of 5 limited edition modems created by five talented New Zealand artists to make the Orcon Broadband  modems a work of art.  
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