Leave a review of Orcon

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Orcon's aim is to bring Best Quality Internet to Kiwis. They want to offer the world's smoothest broadband experience in New Zealand.

Orcon knows innovation is a key to this so constantly push the limits to deliver the newest and greatest solutions to Kiwis. They were first to unbundle the local loop, been ahead of others with Ultra-Fast Broadband and let New Zealanders do more with their unlimited broadband.

They are always fighting to do better and they are proud of their ability to innovate. Their team is filled with amazing people who are knowledgeable and helpful and, basically, just love the Internet. They are small enough company to care and big enough to make a difference.

Orcon is all about the internet and their network is optimised for fibre. That means tonnes of data, plenty of bandwidth, smart data caching technology, and low lag time. They love fast fibre, and that is why they would not dream of doing anything to slow you down like throttling or traffic managing.

They have scrapped data caps and all the plans are now unlimited. They just do not make sense in a world of fibre and 4K Netflix. They want to offer New Zealanders the best broadband possible – and innovation is the way they drive this.

Orcon knows its stuff when it comes to internet. The company was the first to unbundle the local loop, the first to launch a mass-market plug and play VoIP device, and the first to get Kiwis hooked up to ultra-fast broadband.

Orcon offer gigabit residential plans, bringing a new level of broadband speeds to Kiwi consumers, along with ADSL, VDSL and Fibre with or without homeline services dependant on what is available at your broadband region. All of their internet plans offer unlimited data. 

 

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

Total: 5.5
Reliability 5.7
Speed 6.0
Support 5.0
Features 5.6
Value 5.3
Average from 156 reviews
Showing 41-45 of 156 items.
2019-02-20 19:55:33
Talia 3.6
Would recommend this to people who really like paying hidden costs and people who don't communicate with you properly. They didn't even bother connecting our internet until 3 months AFTER we signed up and when we agreed to a connection date. Absolutely hopeless.
Pros
Did not have much problem with the internet connection itself, however
Cons
Due to circumstances beyond my control I had to cancel my 12 month contract-I knew I'd have to pay the disconnection fee so that was no problem. However it took them 3 MONTHS to cancel it, so I had to pay internet for those months and they still would not accept my payments so now they have taken me to debt collectors when they wouldn't cancel my bill making me have to pay more than what I should have in the first place. I've also tried to change my address countless times both online and over the phone and nope, whenever they contact me it's still by the old address. They need people who actually know how to do their jobs. ...read more
2019-02-06 20:48:20
Kylie 3.0
Awful service. Inconsistent information offered by various people over the phone. Hidden costs and dodgy contracts we were billed for usage before even being connected. If you sign on with them, good luck ever being able to leave without paying a termination fee.
Pros
None
Cons
Every aspect of this service
2019-01-30 11:29:50
Ivor 7.0
I asked for a price without a phone line several times to no avail.
Poor support.
2019-01-23 08:42:13
Mark Yeoh 8.6
Been using Orcon for over 9 years and been a great experience. Every time I think it's time to upgrade, Orcon offered a better than market deal. Only had a handful of issues over the years, most of which were not Orcon's fault and otheriwse dealt with by good customer support. Transition to Fibre was smooth.

Orcon doesn't offer the bells and whistles like others, but at least you pay straight for solid & reliable Internet. Currently getting as advertised 100mbps down & 20mbps up.
Pros
Fast & Reliable Internet (Auckland)
Very few problems.
Plan upgrade special deals for existing customers.
Good customer support
Competitive pricing.
Cons
Few features compared to others.
Provided average modem/router.
2019-01-03 14:25:05
Tim Vercoe 8.2
awesome speeds
Pros
awesome speeds
Cons
bad price 130$ month
Showing 41-45 of 156 items.
Introducing the Orcon Broadband designer modem series
Aug 1, 2016
Introducing the Orcon Broadband designer modem series
Something a little bit different from Orcon this month – the Orcon designer series is a collection of 5 limited edition modems created by five talented New Zealand artists to make the Orcon Broadband  modems a work of art.  
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